Re: Windows Update problem

"Kate" <@*slamaspam*.demon.co.uk> wrote:

>Windows XP Home SP3 IE6 (Not sure if this query should be addressed
>here or to the IE6 browser Newsgroup... )

Neither...

microsoft.public.windowsupdate would be the proper place.

I've crossposted this to that group to get you started.

>I have set Windows Update to notify me but not to download and install
>automatically. Until a few months ago, when the gold shield appeared
>in the Notification Area, I would >Start/Windows Update, the page
>would open, I would get the "Checking to see if your computer..."
>message and all would proceed properly. Now, when I do this, the
>progress bar for "Opening Page
>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes about
>one third of the way across. Occasionally, after a long wait, it will
>open, I receive the "Checking to see..." message, and then a blank
>window, which remains that way. Meanwhile, there is no activity
>showing in the double-monitor icon in the Notification Area. To get
>around this, I have been clicking the gold shield to get the update
>details, then clicking download, followed by install when it has
>finished. Today, I selected download and then tried to bring up the
>progress window, but nothing happened and the gold shield disappeared.
>There certainly wasn`t sufficient time for the whole package to have
>downloaded and installed and there was no activity showing in the
>Notification Area. I tried re-booting, but the gold shield has not
>re-appeared.
>
>I have not made any changes to firewall settings, nor to browser
>options, and hope that someone can explain how to resolve this
>problem, please.
>
>Many thanks
>Kate

Bennett Marco : Thank you for crossposting for me; I did not realise
that there was a dedicated NG for this subject.

Andrew E : the address you mentioned is the page which hangs and will
not open, unfortunately.

db : all services started and automatic. Re : anti-virus software -
no changes were made to my settings before I started having this
problem, and I do not have any third-party firewall software - just
the physical firewall of my router. Again, no changes have been made
to its settings.

BTW, I do not get any error message/s. I have looked online for a
solution, but couldn`t find anything that was wholly relevant. Oh,
and the Windows Update folder in /Programs is empty, if that makes any
difference.

Thanks
Kate


"Bennett Marco" <> wrote in message
news:...
> "Kate" <@*slamaspam*.demon.co.uk> wrote:
>
>>Windows XP Home SP3 IE6 (Not sure if this query should be addressed
>>here or to the IE6 browser Newsgroup... )
>
> Neither...
>
> microsoft.public.windowsupdate would be the proper place.
>
> I've crossposted this to that group to get you started.
>
>>I have set Windows Update to notify me but not to download and
>>install
>>automatically. Until a few months ago, when the gold shield
>>appeared
>>in the Notification Area, I would >Start/Windows Update, the page
>>would open, I would get the "Checking to see if your computer..."
>>message and all would proceed properly. Now, when I do this, the
>>progress bar for "Opening Page
>>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes about
>>one third of the way across. Occasionally, after a long wait, it
>>will
>>open, I receive the "Checking to see..." message, and then a blank
>>window, which remains that way. Meanwhile, there is no activity
>>showing in the double-monitor icon in the Notification Area. To get
>>around this, I have been clicking the gold shield to get the update
>>details, then clicking download, followed by install when it has
>>finished. Today, I selected download and then tried to bring up the
>>progress window, but nothing happened and the gold shield
>>disappeared.
>>There certainly wasn`t sufficient time for the whole package to have
>>downloaded and installed and there was no activity showing in the
>>Notification Area. I tried re-booting, but the gold shield has not
>>re-appeared.
>>
>>I have not made any changes to firewall settings, nor to browser
>>options, and hope that someone can explain how to resolve this
>>problem, please.
>>
>>Many thanks
>>Kate

Correction, db : I could not find a BITS service. Don`t recall ever
having had one...

Kate


"Kate" <@*slamaspam*.demon.co.uk> wrote in message
news:...
> Bennett Marco : Thank you for crossposting for me; I did not
> realise
> that there was a dedicated NG for this subject.
>
> Andrew E : the address you mentioned is the page which hangs and
> will
> not open, unfortunately.
>
> db : all services started and automatic. Re : anti-virus software -
> no changes were made to my settings before I started having this
> problem, and I do not have any third-party firewall software - just
> the physical firewall of my router. Again, no changes have been
> made
> to its settings.
>
> BTW, I do not get any error message/s. I have looked online for a
> solution, but couldn`t find anything that was wholly relevant. Oh,
> and the Windows Update folder in /Programs is empty, if that makes
> any
> difference.
>
> Thanks
> Kate
>
>
> "Bennett Marco" <> wrote in message
> news:...
>> "Kate" <@*slamaspam*.demon.co.uk> wrote:
>>
>>>Windows XP Home SP3 IE6 (Not sure if this query should be addressed
>>>here or to the IE6 browser Newsgroup... )
>>
>> Neither...
>>
>> microsoft.public.windowsupdate would be the proper place.
>>
>> I've crossposted this to that group to get you started.
>>
>>>I have set Windows Update to notify me but not to download and
>>>install
>>>automatically. Until a few months ago, when the gold shield
>>>appeared
>>>in the Notification Area, I would >Start/Windows Update, the page
>>>would open, I would get the "Checking to see if your computer..."
>>>message and all would proceed properly. Now, when I do this, the
>>>progress bar for "Opening Page
>>>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes
>>>about
>>>one third of the way across. Occasionally, after a long wait, it
>>>will
>>>open, I receive the "Checking to see..." message, and then a blank
>>>window, which remains that way. Meanwhile, there is no activity
>>>showing in the double-monitor icon in the Notification Area. To
>>>get
>>>around this, I have been clicking the gold shield to get the update
>>>details, then clicking download, followed by install when it has
>>>finished. Today, I selected download and then tried to bring up
>>>the
>>>progress window, but nothing happened and the gold shield
>>>disappeared.
>>>There certainly wasn`t sufficient time for the whole package to
>>>have
>>>downloaded and installed and there was no activity showing in the
>>>Notification Area. I tried re-booting, but the gold shield has not
>>>re-appeared.
>>>
>>>I have not made any changes to firewall settings, nor to browser
>>>options, and hope that someone can explain how to resolve this
>>>problem, please.
>>>
>>>Many thanks
>>>Kate
>

Ignore last post please : I do have the BITS service after all. I
didn`t realise it was an acronym and was looking for "Bits".

Kate

"Kate" <@*slamaspam*.demon.co.uk> wrote in message
news:...
> Correction, db : I could not find a BITS service. Don`t recall ever
> having had one...
>
> Kate
>
>
> "Kate" <@*slamaspam*.demon.co.uk> wrote in message
> news:...
>> Bennett Marco : Thank you for crossposting for me; I did not
>> realise
>> that there was a dedicated NG for this subject.
>>
>> Andrew E : the address you mentioned is the page which hangs and
>> will
>> not open, unfortunately.
>>
>> db : all services started and automatic. Re : anti-virus
>> software -
>> no changes were made to my settings before I started having this
>> problem, and I do not have any third-party firewall software - just
>> the physical firewall of my router. Again, no changes have been
>> made
>> to its settings.
>>
>> BTW, I do not get any error message/s. I have looked online for a
>> solution, but couldn`t find anything that was wholly relevant. Oh,
>> and the Windows Update folder in /Programs is empty, if that makes
>> any
>> difference.
>>
>> Thanks
>> Kate
>>
>>
>> "Bennett Marco" <> wrote in message
>> news:...
>>> "Kate" <@*slamaspam*.demon.co.uk> wrote:
>>>
>>>>Windows XP Home SP3 IE6 (Not sure if this query should be
>>>>addressed
>>>>here or to the IE6 browser Newsgroup... )
>>>
>>> Neither...
>>>
>>> microsoft.public.windowsupdate would be the proper place.
>>>
>>> I've crossposted this to that group to get you started.
>>>
>>>>I have set Windows Update to notify me but not to download and
>>>>install
>>>>automatically. Until a few months ago, when the gold shield
>>>>appeared
>>>>in the Notification Area, I would >Start/Windows Update, the page
>>>>would open, I would get the "Checking to see if your computer..."
>>>>message and all would proceed properly. Now, when I do this, the
>>>>progress bar for "Opening Page
>>>>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes
>>>>about
>>>>one third of the way across. Occasionally, after a long wait, it
>>>>will
>>>>open, I receive the "Checking to see..." message, and then a blank
>>>>window, which remains that way. Meanwhile, there is no activity
>>>>showing in the double-monitor icon in the Notification Area. To
>>>>get
>>>>around this, I have been clicking the gold shield to get the
>>>>update
>>>>details, then clicking download, followed by install when it has
>>>>finished. Today, I selected download and then tried to bring up
>>>>the
>>>>progress window, but nothing happened and the gold shield
>>>>disappeared.
>>>>There certainly wasn`t sufficient time for the whole package to
>>>>have
>>>>downloaded and installed and there was no activity showing in the
>>>>Notification Area. I tried re-booting, but the gold shield has
>>>>not
>>>>re-appeared.
>>>>
>>>>I have not made any changes to firewall settings, nor to browser
>>>>options, and hope that someone can explain how to resolve this
>>>>problem, please.
>>>>
>>>>Many thanks
>>>>Kate
>>
>

Warning: Don't install anything from that phony web page!

Patrick Christopher Butts, alias pcbutts1, alias "The Real Truth MVP" is
well-known in these newsgroups, and for good reasons:

1. He pretends to be an MVP. (He isn't.)
2. Despite the faked URL, his web page is not an MVP web page.
3. Patrick steals other people's software and claims it as his own. He's
been called out for this many times.
4. He often re-writes the software he's stolen in a way that can cause
harm to your computer.

And finally...

5. Microsoft does not publish a "Windows Update Repair Tool" or any tool
with a similar name for Windows XP.
---
Leonard Grey
Errare humanum est

The Real Truth MVP wrote:
> Try Microsoft's® Windows Update Repair Tool. Download it here
> http://www.ms-mvp.org/
>
>

There's never been an MS utility named "Windows Update Repair Tool" and the
utility the MVP IMPOSTER refers to was pulled from a beta site about a year
ago!

What's the "real truth" about pcbutts1? Read on...

.. Is he an MS MVP? No!
cf. http://mvp.support.microsoft.com/communities/mvp.aspx

.. If xxx.ms-mvp.org redirects to xxx.pcbutts1.com, why didn't he post that
link to begin with?

.. Is he a proven thief? Yes!
cf.
http://groups.google.com/group/micro...e6c02dbc6279ad
cf.
http://msmvps.com/blogs/hostsnews/ar...00__2E00_.aspx
cf.
http://groups.google.com/group/micro...3247814fb4d61e
cf.
http://groups.google.com/group/micro...9fce884897662f

.. What do real experts have to say about him? It ain't pretty.

http://www.siteadvisor.com/sites/pcbutts1.com (Reviews)

http://www.digg.com/security/PCButts1_Under_Attack

http://www.siteadvisor.com/sites/pcbutts1.com

http://bughunter.it-mate.co.uk/PCBUTTS.TXT

http://www.mywot.com/en/scorecard/pcbutts1.com

http://www.mywot.com/en/scorecard/www.ms-mvp.org

.. Does he have all his marbles?
cf. http://en.wikinews.org/wiki/NASA_van...ornia_mountain

Ignore this MVP imposter!
--
~Robear Dyer
MS MVP-IE, Mail, Security, Windows Client
https://mvp.support.microsoft.com/de...le/robear.dyer


The Real Truth MVP wrote:
> Try Microsoft's® Windows Update Repair Tool. Download it here
> XXX.ms-mvp.org/

"PA Bear [MS MVP]" wrote:

> There's never been an MS utility named "Windows Update Repair Tool"

Hm, close:
http://blogs.technet.com/fixit4me/ar...ws-update.aspx
http://support.microsoft.com/kb/971058/en-us

But I agree with "the rest" you've posted.

Bye,
Freudi
--
X-Braindead-Webinterface-Used: yes

I have now run Microsoft`s FixIt, but it didn`t make any difference.
I have tried to approach
http://update.microsoft.com/microsof....aspx?ln=en-us
from different angles, but it still hangs. I then started in Safe
Mode with Networking and was able to open the page. However, when it
tried to check my system for updates, I got error # 0x8007043C
(service not available in safe mode). Aaargh! This morning the gold
shield reappeared, but when I clicked on it, there was a different
update available "Cumulative Update for ActiveKillBits" or some such,
and none of the updates I was offered yesterday. I selected download,
but it didn`t seem to do so. Before, I have been able to open a
progress window and check download and install progress, but now I
cannot even do this. Curiously, when I went to restart in safe mode,
there was a message to say that downloads were available to install
and this would be done automatically if I shut down the computer. I
have never seen this message before today. Does anyone know where
update downloads are stored prior to installation, please? I could
then check to see what has downloaded.

Further suggestions would be very welcome, please, as this is proving
most aggravating!

Thanks
Kate

"Kate" <@*slamaspam*.demon.co.uk> wrote in message
news:%...
> Ignore last post please : I do have the BITS service after all. I
> didn`t realise it was an acronym and was looking for "Bits".
>
> Kate
>
> "Kate" <@*slamaspam*.demon.co.uk> wrote in message
> news:...
>> Correction, db : I could not find a BITS service. Don`t recall
>> ever having had one...
>>
>> Kate
>>
>>
>> "Kate" <@*slamaspam*.demon.co.uk> wrote in message
>> news:...
>>> Bennett Marco : Thank you for crossposting for me; I did not
>>> realise
>>> that there was a dedicated NG for this subject.
>>>
>>> Andrew E : the address you mentioned is the page which hangs and
>>> will
>>> not open, unfortunately.
>>>
>>> db : all services started and automatic. Re : anti-virus
>>> software -
>>> no changes were made to my settings before I started having this
>>> problem, and I do not have any third-party firewall software -
>>> just
>>> the physical firewall of my router. Again, no changes have been
>>> made
>>> to its settings.
>>>
>>> BTW, I do not get any error message/s. I have looked online for a
>>> solution, but couldn`t find anything that was wholly relevant.
>>> Oh,
>>> and the Windows Update folder in /Programs is empty, if that makes
>>> any
>>> difference.
>>>
>>> Thanks
>>> Kate
>>>
>>>
>>> "Bennett Marco" <> wrote in message
>>> news:...
>>>> "Kate" <@*slamaspam*.demon.co.uk> wrote:
>>>>
>>>>>Windows XP Home SP3 IE6 (Not sure if this query should be
>>>>>addressed
>>>>>here or to the IE6 browser Newsgroup... )
>>>>
>>>> Neither...
>>>>
>>>> microsoft.public.windowsupdate would be the proper place.
>>>>
>>>> I've crossposted this to that group to get you started.
>>>>
>>>>>I have set Windows Update to notify me but not to download and
>>>>>install
>>>>>automatically. Until a few months ago, when the gold shield
>>>>>appeared
>>>>>in the Notification Area, I would >Start/Windows Update, the page
>>>>>would open, I would get the "Checking to see if your computer..."
>>>>>message and all would proceed properly. Now, when I do this, the
>>>>>progress bar for "Opening Page
>>>>>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes
>>>>>about
>>>>>one third of the way across. Occasionally, after a long wait, it
>>>>>will
>>>>>open, I receive the "Checking to see..." message, and then a
>>>>>blank
>>>>>window, which remains that way. Meanwhile, there is no activity
>>>>>showing in the double-monitor icon in the Notification Area. To
>>>>>get
>>>>>around this, I have been clicking the gold shield to get the
>>>>>update
>>>>>details, then clicking download, followed by install when it has
>>>>>finished. Today, I selected download and then tried to bring up
>>>>>the
>>>>>progress window, but nothing happened and the gold shield
>>>>>disappeared.
>>>>>There certainly wasn`t sufficient time for the whole package to
>>>>>have
>>>>>downloaded and installed and there was no activity showing in the
>>>>>Notification Area. I tried re-booting, but the gold shield has
>>>>>not
>>>>>re-appeared.
>>>>>
>>>>>I have not made any changes to firewall settings, nor to browser
>>>>>options, and hope that someone can explain how to resolve this
>>>>>problem, please.
>>>>>
>>>>>Many thanks
>>>>>Kate
>>>
>>
>

Hi Kate,

1.- Test this WGA diagnose test, connection to MS, that scripts working,
etc. etc.
<http://www.microsoft.com/genuine/diag/>

Reboot
-=-


2.- Go ahead and download Dial-ª-Fix.
<http://wiki.djlizard.net/Dial-a-fix>

Scroll down about 2/3 of the way to Download Dial-ª-fix

Click the Double green checkmark and click Go.

Reboot

Try the
<http://windowsupdate.microsoft.com/>
and D/L your updates
-=-

See if the system can update now.

I hope this post is helpful.

Let us know how it wo�ks ºut.



Ǝиçεl
◕‿◕
-=-



"Kate" wrote:

> I have now run Microsoft`s FixIt, but it didn`t make any difference.
> I have tried to approach
> http://update.microsoft.com/microsof....aspx?ln=en-us
> from different angles, but it still hangs. I then started in Safe
> Mode with Networking and was able to open the page. However, when it
> tried to check my system for updates, I got error # 0x8007043C
> (service not available in safe mode). Aaargh! This morning the gold
> shield reappeared, but when I clicked on it, there was a different
> update available "Cumulative Update for ActiveKillBits" or some such,
> and none of the updates I was offered yesterday. I selected download,
> but it didn`t seem to do so. Before, I have been able to open a
> progress window and check download and install progress, but now I
> cannot even do this. Curiously, when I went to restart in safe mode,
> there was a message to say that downloads were available to install
> and this would be done automatically if I shut down the computer. I
> have never seen this message before today. Does anyone know where
> update downloads are stored prior to installation, please? I could
> then check to see what has downloaded.
>
> Further suggestions would be very welcome, please, as this is proving
> most aggravating!
>
> Thanks
> Kate
>
> "Kate" <@*slamaspam*.demon.co.uk> wrote in message
> news:%...
> > Ignore last post please : I do have the BITS service after all. I
> > didn`t realise it was an acronym and was looking for "Bits".
> >
> > Kate
> >
> > "Kate" <@*slamaspam*.demon.co.uk> wrote in message
> > news:...
> >> Correction, db : I could not find a BITS service. Don`t recall
> >> ever having had one...
> >>
> >> Kate
> >>
> >>
> >> "Kate" <@*slamaspam*.demon.co.uk> wrote in message
> >> news:...
> >>> Bennett Marco : Thank you for crossposting for me; I did not
> >>> realise
> >>> that there was a dedicated NG for this subject.
> >>>
> >>> Andrew E : the address you mentioned is the page which hangs and
> >>> will
> >>> not open, unfortunately.
> >>>
> >>> db : all services started and automatic. Re : anti-virus
> >>> software -
> >>> no changes were made to my settings before I started having this
> >>> problem, and I do not have any third-party firewall software -
> >>> just
> >>> the physical firewall of my router. Again, no changes have been
> >>> made
> >>> to its settings.
> >>>
> >>> BTW, I do not get any error message/s. I have looked online for a
> >>> solution, but couldn`t find anything that was wholly relevant.
> >>> Oh,
> >>> and the Windows Update folder in /Programs is empty, if that makes
> >>> any
> >>> difference.
> >>>
> >>> Thanks
> >>> Kate
> >>>
> >>>
> >>> "Bennett Marco" <> wrote in message
> >>> news:...
> >>>> "Kate" <@*slamaspam*.demon.co.uk> wrote:
> >>>>
> >>>>>Windows XP Home SP3 IE6 (Not sure if this query should be
> >>>>>addressed
> >>>>>here or to the IE6 browser Newsgroup... )
> >>>>
> >>>> Neither...
> >>>>
> >>>> microsoft.public.windowsupdate would be the proper place.
> >>>>
> >>>> I've crossposted this to that group to get you started.
> >>>>
> >>>>>I have set Windows Update to notify me but not to download and
> >>>>>install
> >>>>>automatically. Until a few months ago, when the gold shield
> >>>>>appeared
> >>>>>in the Notification Area, I would >Start/Windows Update, the page
> >>>>>would open, I would get the "Checking to see if your computer..."
> >>>>>message and all would proceed properly. Now, when I do this, the
> >>>>>progress bar for "Opening Page
> >>>>>update.microsoft.com/windowsupdate/v6/default.aspx..." freezes
> >>>>>about
> >>>>>one third of the way across. Occasionally, after a long wait, it
> >>>>>will
> >>>>>open, I receive the "Checking to see..." message, and then a
> >>>>>blank
> >>>>>window, which remains that way. Meanwhile, there is no activity
> >>>>>showing in the double-monitor icon in the Notification Area. To
> >>>>>get
> >>>>>around this, I have been clicking the gold shield to get the
> >>>>>update
> >>>>>details, then clicking download, followed by install when it has
> >>>>>finished. Today, I selected download and then tried to bring up
> >>>>>the
> >>>>>progress window, but nothing happened and the gold shield
> >>>>>disappeared.
> >>>>>There certainly wasn`t sufficient time for the whole package to
> >>>>>have
> >>>>>downloaded and installed and there was no activity showing in the
> >>>>>Notification Area. I tried re-booting, but the gold shield has
> >>>>>not
> >>>>>re-appeared.
> >>>>>
> >>>>>I have not made any changes to firewall settings, nor to browser
> >>>>>options, and hope that someone can explain how to resolve this
> >>>>>problem, please.
> >>>>>
> >>>>>Many thanks
> >>>>>Kate
> >>>
> >>
> >
>
>

[Thread history:
http://groups.google.com/group/micro...740d213468a44]

> ...Curiously, when I went to restart in safe mode,
> there was a message to say that downloads were available to install
> and this would be done automatically if I shut down the computer.

That tells us that Automatic Updates (AU) is working.

You'll only see AU's "Updates are ready to be installed" icon when all of
the updates you've approved have downloaded.

When a large number of updates are released on a given Patch Tuesday, you
may encounter an "Install updates and turn off computer" button when you go
to shutdown. Using it will install the already-downloaded updates but
there's no way of knowing which updates you're installing.

Absent any serious numerical Errors in your windowsupdate.log (cf.
http://support.microsoft.com/kb/902093), you may be seeing a delay caused by
excessive demand on the servers ("Update is not allowed to download due to
regulation"). It can take up to 7 days or more (sometimes much more) for
all Automatic Update users to get new updates when so many have been
released on the second Tuesday of a given month. See...

Updates are not downloaded or the "Automatic Updates" icon does not display
the status of downloads when you enable the Automatic Updates service
http://support.microsoft.com/default.aspx/kb/910340

Microsoft Update Product Team Blog: Update Notifications and
Install-at-Shutdown Behavior:
http://blogs.technet.com/mu/archive/...-shutdown.aspx

Much ado about nothing
http://msmvps.com/blogs/bradley/arch...-updating.aspx

In most circumstances*, you can install the updates via Windows/Microsoft
Update website (WinXP) or by running Windows Update manually (Vista)
instead: Understand that by doing so, you're pushing all other Automatic
Updates users further back in the queue (which may explain, at least in
part, why Automatic Updates hasn't brought them in for you yet).

===================
* I say "most" because many users are posting here and saying that they
can't update manually right now.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Kate wrote:
> I have now run Microsoft`s FixIt, but it didn`t make any difference.
> I have tried to approach
> http://update.microsoft.com/microsof....aspx?ln=en-us
> from different angles, but it still hangs. I then started in Safe
> Mode with Networking and was able to open the page. However, when it
> tried to check my system for updates, I got error # 0x8007043C
> (service not available in safe mode). Aaargh! This morning the gold
> shield reappeared, but when I clicked on it, there was a different
> update available "Cumulative Update for ActiveKillBits" or some such,
> and none of the updates I was offered yesterday. I selected download,
> but it didn`t seem to do so. Before, I have been able to open a
> progress window and check download and install progress, but now I
> cannot even do this. Curiously, when I went to restart in safe mode,
> there was a message to say that downloads were available to install
> and this would be done automatically if I shut down the computer. I
> have never seen this message before today. Does anyone know where
> update downloads are stored prior to installation, please? I could
> then check to see what has downloaded.
>
> Further suggestions would be very welcome, please, as this is proving
> most aggravating!