"Stewart" wrote:
> What is going on with Windows Update? Are new people handling this at
> Microsoft? Has the update testing process changed in some significant
> way? Why are more and more updates failing to install or work
> properly?
>
> Over the last several weeks, numerous updates have failed to install
> properly on at least one of my four computers (two desktops and two
> laptops). In the years prior to that, I cannot remember a single
> update failing to install properly on any of those computers.
>
> In just the last roughly two weeks, I've had problems with both
> KB905474 and KB917283. These two updates alone have resulted in many
> hours lost researching and fixing the problems. In the last couple of
> months, other updates have also failed, also resulting in considerable
> time lost to repair the problems. I have not found a pattern to, nor a
> common cause for, these failures - updates install on one machine and
> fail on another seemingly identical machine.
>
> Again, in the years prior to this recent rash of failed updates, the
> update process through the Windows Update web site was extremely
> reliable. So much so, I actually urged my wife, a relative computer
> neophyte, to allow updates without reservation. But now, this rash of
> failed updates has forced me to personally supervise each and every
> update on each computer - this alone eating up a lot of my time.
>
> All this has caused me to almost dread seeing the updates available
> notifications. I understand the importance of these updates, but don't
> appreciate losing time fixing a rash of failed updates.
>
> Since I, with over twenty years of computer experience, cannot see
> anything wrong with how these four computers are being handled
> (extensively monitored with a range of anti-whatever software, the
> fewest OS modifications possible, no oddball software installations,
> very cautious internet access, and so on), and nothing has changed in
> the way these computers have been managed over the last few years, I
> must point to Microsoft as the cause of this recent rash of failed
> updates.
>
> The question now, at least for me, is whether Microsoft is going to
> overlook or ignore this problem (forcing me to find an alternative) or
> will steps be quickly taken to address this situation. Since
> Microsoft, the campany, seems far removed from it's mainstream
> customer base, I suspect this will all be overlooked and/or ignored
> long before it is addressed.
>
> stewart
>
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