Re: Windows update using 100 percent CPU

For a temporary workaround do this ...

go to Start > Run > type in

net stop wuauserv
Click OK

Navigate to the WINDOWS\Software Distribution\DataStore\Logs folder
Delete ALL contents of it.
Now do the same for the Download folder

Close the window and go back to Start > Run > type in

net start wuauserv
Click OK

If the CPU issue does not reappear and the system can successfully
negotiate Windows Update, then empty the Recycle Bin.
It will reappear again until the issue is resolved by MS.

BTW, from http://support.microsoft.com/kb/916089
> Note In special cases, charges that are ordinarily incurred for support calls may be
> canceled if a Microsoft Support Professional determines that a specific update will
> resolve your problem. The usual support costs will apply to additional support questions
> and issues that do not qualify for the specific update in question.

I doubt the issue was caused by Dell and MS *should* supply the specific
update at no charge. But, as I've written above, it will come back in
spite of the 'specific update' being installed.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Red Deer Techy wrote:

> I am having the problem with windows update using 100 percent of my CPU,
> everytime I start the computer or after a couple hours of use. This problem
> was desribed in support article 916089. On this page it says you have to call
> Microsoft to get the update, but they want to charge me 45 bucks to call
> them. They tell me to call Dell as that is my OEM provider. Dell tells me to
> contact MS as it is there issue. Does anyone have this hotifx or know how I
> can get it without having to call MS.

After much searching and headaches, this is the only thing that has worked
for me! Although windows update still uses 100% cpu, the duration of this
usage has been cut exponentially!!! Windows update used to cripple my
machine for a good 3-5 minutes and now it is down to only 1 minute. Props to
MowGreen for this fix!

"MowGreen [MVP]" wrote:

> For a temporary workaround do this ...
>
> go to Start > Run > type in
>
> net stop wuauserv
> Click OK
>
> Navigate to the WINDOWS\Software Distribution\DataStore\Logs folder
> Delete ALL contents of it.
> Now do the same for the Download folder
>
> Close the window and go back to Start > Run > type in
>
> net start wuauserv
> Click OK
>
> If the CPU issue does not reappear and the system can successfully
> negotiate Windows Update, then empty the Recycle Bin.
> It will reappear again until the issue is resolved by MS.
>
> BTW, from http://support.microsoft.com/kb/916089
> > Note In special cases, charges that are ordinarily incurred for support calls may be
> > canceled if a Microsoft Support Professional determines that a specific update will
> > resolve your problem. The usual support costs will apply to additional support questions
> > and issues that do not qualify for the specific update in question.
>
> I doubt the issue was caused by Dell and MS *should* supply the specific
> update at no charge. But, as I've written above, it will come back in
> spite of the 'specific update' being installed.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>

You're mowst welcome BUT ... it was meant to be a temporary fix until MS
came up with the latest version of the Windows Update Agent AND a newer
version of msi.dll

http://support.microsoft.com/kb/932494

Links to download the proper WUA [x86 or x64, shown as 'the WSUS version
3.0 client program' in the above KB article ] and for KB927891 [msi.dll]
are included in the article, spectrefish.
Download the WUA and KB927891 and save them
Close the browser and any other open programs
Install the WUA first, then KB927891
Restart the system
That should rectify the CPU issue

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


spectrefish wrote:

> After much searching and headaches, this is the only thing that has worked
> for me! Although windows update still uses 100% cpu, the duration of this
> usage has been cut exponentially!!! Windows update used to cripple my
> machine for a good 3-5 minutes and now it is down to only 1 minute. Props to
> MowGreen for this fix!
>
> "MowGreen [MVP]" wrote:
>
>
>>For a temporary workaround do this ...
>>
>>go to Start > Run > type in
>>
>>net stop wuauserv
>>Click OK
>>
>>Navigate to the WINDOWS\Software Distribution\DataStore\Logs folder
>>Delete ALL contents of it.
>>Now do the same for the Download folder
>>
>>Close the window and go back to Start > Run > type in
>>
>>net start wuauserv
>>Click OK
>>
>>If the CPU issue does not reappear and the system can successfully
>>negotiate Windows Update, then empty the Recycle Bin.
>>It will reappear again until the issue is resolved by MS.
>>
>>BTW, from http://support.microsoft.com/kb/916089
>>
>>>Note In special cases, charges that are ordinarily incurred for support calls may be
>>>canceled if a Microsoft Support Professional determines that a specific update will
>>>resolve your problem. The usual support costs will apply to additional support questions
>>>and issues that do not qualify for the specific update in question.
>>
>>I doubt the issue was caused by Dell and MS *should* supply the specific
>>update at no charge. But, as I've written above, it will come back in
>>spite of the 'specific update' being installed.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>
>