Re: Windows Update won't work after a new fresh install

Pictor wrote:
> I'm also trying to update browser from version 6 to 8.
> But the also his installer stuck trying to download and the progress
> bar cycles without end.
>
> So I cannot even install IE 8 o Windows Defender ! ((
>
> I already tried the Microsoft's "Windows Fix" utility, but it didn't
> solve.
>
> What can I do?
>

1) Did you try running the Fixit in it's Aggressive mode ?
2) What is the installed antivirus; is it's subscription current; was
anything detected by it when the system was last scanned ?
3) Is a 3rd party firewall being used ?

Please try another attempt at updating.
When it fails, copy and paste at least the *last* 50 or so lines of the
WindowsUpdate.log into your reply, Pictor. Please do *not* post the
entire log -

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093



MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked

0x80072F78 ERROR_WINHTTP_INVALID_SERVER_RESPONSE
The server response could not be parsed.

The result code may have been just a temporary glitch if the system was
not restarted after the Fixit was run. the update servers were busy, or
the system is using a proxy server to access the update servers.

The WindowsUpdate.log is showing a proxy server

2010-11-11 10:45:01:703 1308 d10 DnldMgr * Priority = 3, Interactive =
1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1,
ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

As for the GMER results, see - http://www.gmer.net/#faq
There's an email address at the bottom of the page from which you can
contact the author of GMER if you have questions about what it detected.

Another root kit scanner which is easier to use is F-Secure BlackLight,
but it's not as powerful as GMER -
http://www.f-secure.com/en_EMEA/secu...ls/blacklight/

And, since you stated that no antivirus has been installed coupled with
the long list of updates in the WindowsUpdate.log that had not been
installed, there's a strong likelihood that malware is resident on the
system, Pictor.

For all I know, malware may have set up it's own proxy server and the
system is now part of a botnet.
Strongly suggest that you back up all of your personal data, program
installation files, and such prior to running some type of malware scan.

Malwarebytes Anti-malware (MBAM) is a good detection and removal tool
for XP -http://www.malwarebytes.org/

Malwarebytes’ Anti-Malware tutorial
http://forum.avira.com/wbb/index.php...threadID=86035


Click the Download free version button to start the download, save it,
and then install MBAM with the system connected to the internet so that
it can update itself to the latest definitions.
Then do a Quick scan with it.
When it's done scanning a log will open up along with a window telling
you if any infected objects were detected. Close the log.

Close the window, click the Show Results button in MBAM.
Be sure that everything detected is checked then click the Remove
selected button.
If MBAM prompts you to restart the system, do so.
Then restart it again to Safe Mode and choose Perform full scan.

A description of the Safe Mode options in Windows XP
http://support.microsoft.com/kb/315222


MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked


Pictor wrote:
> On 11 Nov, 01:06, MowGreen<mowgr...@nowandzen.com> wrote:
>> Pictor wrote:
>>> I'm also trying to update browser from version 6 to 8.
>>> But the also his installer stuck trying to download and the progress
>>> bar cycles without end.
>>
>>> So I cannot even install IE 8 o Windows Defender ! ((
>>
>>> I already tried the Microsoft's "Windows Fix" utility, but it didn't
>>> solve.
>>
>>> What can I do?
>>
>> 1) Did you try running the Fixit in it's Aggressive mode ?
>
> Just tried.
> Now Windows Update doesn't event reach the page where choosing the
> "Quick" or "Custom" selection of updates.
>
> It returns the error: 0x80072F78
>
>
>> 2) What is the installed antivirus; is it's subscription current; was
>> anything detected by it when the system was last scanned ?
>
> Nothing.
>
> But I wanted to scan with GMER.... and it gave me a LOT of rootkits!
> I'm trying to understand if they are real or false positives (cause
> are all driver for Windows)
>
>> 3) Is a 3rd party firewall being used ?
>
> Nope. Just the Windows one. And I tried to disable it.
>
>> Please try another attempt at updating.
>> When it fails, copy and paste at least the *last* 50 or so lines of the
>> WindowsUpdate.log into your reply, Pictor. Please do *not* post the
>> entire log -
>>
>> How to read the Windowsupdate.log filehttp://support.microsoft.com/kb/902093
>
> After another try I got a message to update the Update Utility. I did
> it and it showed every update I miss!!
> So I tried to update and stop the update.
> Then tried again and it shows all again.
>
> Now it seems to work!!
>
> Maybe the Windows Fixit in Aggressive Mode did the trick! :-D
> Even if I don't understand why it didn't work the first time!....
>
> I uploaded the part, regarding today, of my WindowsUpdate.log here on
> MediaFire:
> <http://www.mediafire.com/?282jqtr0o8tt8xt>
>
> If you are curious and you want tell me what happened I'll really
> appreciate it :-)
>
>> MowGreen
>
> Thank you a lot for the support!
>
> Regads!