Uninstall WLM 2009, go to control panel, remove Windows Live Upload Tool,
Sign-In Assistant (if you have them) and install WLM 8.5 from this link:
http://messenger.jonathankay.com/redir/wlm85.asp
"Arnaldo Filho" wrote:
> Hi everybody!
>
> I'm having a very annoyng problem with my WLM. A few days ago I decided to
> stop using my WLM 8.1 (that was working just fine) and start using the brand
> new WLM 2009.
>
> So, I downloaded the build 14.0.8064.0206 at the official LIVE site, and
> installed it. But now, I can't see my contact list. It appears blank.
>
> I've tried everything I could imagine to solve it:
> - deleted the contacts cache;
> - tried to refresh the contacts, by setting my computer as a "public one" in
> WLM options;
> - tried to import the contact list from an external file;
> - uninstalled the new WLM 2009 via Control Panel and reinstalled it;
> - uninstalled using "ZapMessenger", to perform a "clean installation";
> - uninstalled using "Messenger Deep Clean", to perform a "clean installation";
> - uninstalled using Deep Clean, then used ZapMessenger, then traced all
> messenger and live related folders and deleted them, then traced all
> messenger and live entries on the registry that I could think about and
> deleted them, so I could perform the cleanest installation of all.
>
> None worked. Using a friend's PC with the same WLM 2009 version, the
> contacts appear normally, so I guess it's somewhat local. It's seems that
> other people are having this problem as well.
>
> I'm using Windows XP SP3, fully updated, IE8, AVG 8.5. No other processes
> running, just Windows' normal stuff. Virus and trojans seems unlikely
> (scanned localy, remotely and using an online AV).
>
> So... any ideas?
>