RE: WM6: Probs with ActiveSync (Support Code 0x80883001)

I have exactly the same problem and if you put the error code into google,
you will se we are not alone.
MS do not seem to have a fix, the phone suppliers and network operators
can't help either - my only advice is stay with WM5 for the time being.
JRDB

"Anastasia" wrote:

> Hi all,
>
> we have a problem with WM6 and ActiveSync via Direct Push Technology
> from Exchange.
>
> We have this Hard- and Software:
>
> Mobile Phone ASUS P750 mit Windows Mobile 6 (CE OS 5.2.1623 (Build
> 18129.0.4.5))
> ActiveSync 4.5
>
> Direct Push with Exchange Server 2003 SP2 and ISA
> Server 2004 SP2.
>
> Every 2-3 days comes this error on the mobile phone:
>
> There has been a change made on your server that requires you to re-
> synchronize all items on your device. All changes made since your
> last
> successful sync will be lost. Do you wish to continue?
>
> Support code 0x80883001
>
> WM5 mobile phones are not having this problem.
>
> Hardwareresets are not solving the problem.
>
> Just any ideas?
>
> Thanks in advance.
>
> Anastasia
>
>
>

I also have the same problem with an AT&T Tilt by HTC, in just connecting to
my personal laptop (WinXP Pro) with Outlook 2007. I unfortunately have 2338
Contacts, and a large number of future calendar items. I experience this at
least one time a day for a loss of about 20minutes = I'm on WM6 (no choice)
CE OS 5.2.1620 Build 18125.0.4.2

I guess it's time to resurrect my blackberry.

"jrdb" wrote:

> I have exactly the same problem and if you put the error code into google,
> you will se we are not alone.
> MS do not seem to have a fix, the phone suppliers and network operators
> can't help either - my only advice is stay with WM5 for the time being.
> JRDB
>
> "Anastasia" wrote:
>
> > Hi all,
> >
> > we have a problem with WM6 and ActiveSync via Direct Push Technology
> > from Exchange.
> >
> > We have this Hard- and Software:
> >
> > Mobile Phone ASUS P750 mit Windows Mobile 6 (CE OS 5.2.1623 (Build
> > 18129.0.4.5))
> > ActiveSync 4.5
> >
> > Direct Push with Exchange Server 2003 SP2 and ISA
> > Server 2004 SP2.
> >
> > Every 2-3 days comes this error on the mobile phone:
> >
> > There has been a change made on your server that requires you to re-
> > synchronize all items on your device. All changes made since your
> > last
> > successful sync will be lost. Do you wish to continue?
> >
> > Support code 0x80883001
> >
> > WM5 mobile phones are not having this problem.
> >
> > Hardwareresets are not solving the problem.
> >
> > Just any ideas?
> >
> > Thanks in advance.
> >
> > Anastasia
> >
> >
> >

"PSR" wrote:

> I also have the same problem with an AT&T Tilt by HTC, in just connecting to
> my personal laptop (WinXP Pro) with Outlook 2007. I unfortunately have 2338
> Contacts, and a large number of future calendar items. I experience this at
> least one time a day for a loss of about 20minutes = I'm on WM6 (no choice)
> CE OS 5.2.1620 Build 18125.0.4.2
>
> I guess it's time to resurrect my blackberry.
>
> "jrdb" wrote:
>
> > I have exactly the same problem and if you put the error code into google,
> > you will se we are not alone.
> > MS do not seem to have a fix, the phone suppliers and network operators
> > can't help either - my only advice is stay with WM5 for the time being.
> > JRDB
> >
> > "Anastasia" wrote:
> >
> > > Hi all,
> > >
> > > we have a problem with WM6 and ActiveSync via Direct Push Technology
> > > from Exchange.
> > >
> > > We have this Hard- and Software:
> > >
> > > Mobile Phone ASUS P750 mit Windows Mobile 6 (CE OS 5.2.1623 (Build
> > > 18129.0.4.5))
> > > ActiveSync 4.5
> > >
> > > Direct Push with Exchange Server 2003 SP2 and ISA
> > > Server 2004 SP2.
> > >
> > > Every 2-3 days comes this error on the mobile phone:
> > >
> > > There has been a change made on your server that requires you to re-
> > > synchronize all items on your device. All changes made since your
> > > last
> > > successful sync will be lost. Do you wish to continue?
> > >
> > > Support code 0x80883001
> > >
> > > WM5 mobile phones are not having this problem.
> > >
> > > Hardwareresets are not solving the problem.
> > >
> > > Just any ideas?
> > >
> > > Thanks in advance.
> > >
> > > Anastasia
> > >
> > >
> > >

And I have the same problem with a new Samsung i760, which is running WM6 and
syncing with Microsoft Outlook 2003. It is extremely painful to sync and lose
all changes made since the last successful sync, and clearly many users are
suffering this difficulty. I hope Microsoft will take this seriously and
publish a fix.

Josh

"PSR" wrote:

> I also have the same problem with an AT&T Tilt by HTC, in just connecting to
> my personal laptop (WinXP Pro) with Outlook 2007. I unfortunately have 2338
> Contacts, and a large number of future calendar items. I experience this at
> least one time a day for a loss of about 20minutes = I'm on WM6 (no choice)
> CE OS 5.2.1620 Build 18125.0.4.2
>
> I guess it's time to resurrect my blackberry.
>
> "jrdb" wrote:
>
> > I have exactly the same problem and if you put the error code into google,
> > you will se we are not alone.
> > MS do not seem to have a fix, the phone suppliers and network operators
> > can't help either - my only advice is stay with WM5 for the time being.
> > JRDB
> >
> > "Anastasia" wrote:
> >
> > > Hi all,
> > >
> > > we have a problem with WM6 and ActiveSync via Direct Push Technology
> > > from Exchange.
> > >
> > > We have this Hard- and Software:
> > >
> > > Mobile Phone ASUS P750 mit Windows Mobile 6 (CE OS 5.2.1623 (Build
> > > 18129.0.4.5))
> > > ActiveSync 4.5
> > >
> > > Direct Push with Exchange Server 2003 SP2 and ISA
> > > Server 2004 SP2.
> > >
> > > Every 2-3 days comes this error on the mobile phone:
> > >
> > > There has been a change made on your server that requires you to re-
> > > synchronize all items on your device. All changes made since your
> > > last
> > > successful sync will be lost. Do you wish to continue?
> > >
> > > Support code 0x80883001
> > >
> > > WM5 mobile phones are not having this problem.
> > >
> > > Hardwareresets are not solving the problem.
> > >
> > > Just any ideas?
> > >
> > > Thanks in advance.
> > >
> > > Anastasia
> > >
> > >
> > >

Been months since most WM5->WM6 upgrades were made available by carriers. One
would think MS would have a fix for this total showstopper of a bug.

Come on, Windows Mobile group!! Do your job!


"Josh" wrote:

> And I have the same problem with a new Samsung i760, which is running WM6 and
> syncing with Microsoft Outlook 2003. It is extremely painful to sync and lose
> all changes made since the last successful sync, and clearly many users are
> suffering this difficulty. I hope Microsoft will take this seriously and
> publish a fix.
>
> Josh
>
> "PSR" wrote:
>
> > I also have the same problem with an AT&T Tilt by HTC, in just connecting to
> > my personal laptop (WinXP Pro) with Outlook 2007. I unfortunately have 2338
> > Contacts, and a large number of future calendar items. I experience this at
> > least one time a day for a loss of about 20minutes = I'm on WM6 (no choice)
> > CE OS 5.2.1620 Build 18125.0.4.2
> >
> > I guess it's time to resurrect my blackberry.
> >
> > "jrdb" wrote:
> >
> > > I have exactly the same problem and if you put the error code into google,
> > > you will se we are not alone.
> > > MS do not seem to have a fix, the phone suppliers and network operators
> > > can't help either - my only advice is stay with WM5 for the time being.
> > > JRDB
> > >
> > > "Anastasia" wrote:
> > >
> > > > Hi all,
> > > >
> > > > we have a problem with WM6 and ActiveSync via Direct Push Technology
> > > > from Exchange.
> > > >
> > > > We have this Hard- and Software:
> > > >
> > > > Mobile Phone ASUS P750 mit Windows Mobile 6 (CE OS 5.2.1623 (Build
> > > > 18129.0.4.5))
> > > > ActiveSync 4.5
> > > >
> > > > Direct Push with Exchange Server 2003 SP2 and ISA
> > > > Server 2004 SP2.
> > > >
> > > > Every 2-3 days comes this error on the mobile phone:
> > > >
> > > > There has been a change made on your server that requires you to re-
> > > > synchronize all items on your device. All changes made since your
> > > > last
> > > > successful sync will be lost. Do you wish to continue?
> > > >
> > > > Support code 0x80883001
> > > >
> > > > WM5 mobile phones are not having this problem.
> > > >
> > > > Hardwareresets are not solving the problem.
> > > >
> > > > Just any ideas?
> > > >
> > > > Thanks in advance.
> > > >
> > > > Anastasia
> > > >
> > > >
> > > >