RE: Won't update 0x8009310B

Hello,

Please try the following steps:
1. Click on Start, then Run
2. Type SIGVERIF
3. Click OK
4. Click Advanced button, and select "Look for other files that are not
digitally
signed"
5. In the "Look in this folder" box, click the Browse button and point to
C:\WINDOWS\SYSTEM32\CATROOT folder
6. Check Include Subfolders
7. Click OK, then click Start
8. Once the scan is completed, window will appear with a list of unsigned
files
9. Navigate to the folder C:\WINDOWS\SYSTEM32\CATROOT and manually move
these files to a different folder (temp folder you can create on your desktop)

Diana Smith [MSFT] <>
PSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.



"" wrote:

> Tried all the suggested solutions but still can't
> update.
> Error code 0x8009310B
> Could someone suggest some simple steps to fix this?
> Searching for solutions seems to suggest that many of us here,
> and on Google, are having the same problem.
> I've tried starting and stopping services, following
> complex directions, likewise registering dll's
> nothing fixes it.
> Every attempt gives just the same list of failed updates.
> Why can't Microsoft solve this?
> Or at least supply a download that patches the problem?
>

<applause> Thanks, Diana.

wrote:
> On 28-Jan-2008, =?Utf-8?B?RGlhbmE=?= <>
> wrote:
>> Please try the following steps:
>> 1. Click on Start, then Run
>> 2. Type SIGVERIF
>> 3. Click OK
>> 4. Click Advanced button, and select "Look for other files that are not
>> digitally
>> signed"
>> 5. In the "Look in this folder" box, click the Browse button and point to
>> C:\WINDOWS\SYSTEM32\CATROOT folder
>> 6. Check Include Subfolders
>> 7. Click OK, then click Start
>> 8. Once the scan is completed, window will appear with a list of unsigned
>> files
>> 9. Navigate to the folder C:\WINDOWS\SYSTEM32\CATROOT and manually move
>> these files to a different folder (temp folder you can create on your
>> desktop)
>
> Many thanks, at last, that fixed it.
> Pity it's not fully documented in a KB search.