Re: XP Home - Failed to install Modem Interface Window Updates

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup.

Assuming you're not having any connection problems:

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect the three (3) hardware updates and hide them
("Don't show me this update again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Mr. Low wrote:
> I have recently swithed to Mobile Broadband for my DEsktop PC using an
> Alcatel X060s HSPD Modem.
>
> On running Window update after adding the [hardware], It reveled that I
> need to
> install the following updates.
>
> Modem Interface - Other hardware - Application1 interface
> Modem Interface - Other hardware - Application2 interface
> Modem Interface - Other hardware - Modem Interface
>
> However after initialization, all the 3 updates above failed to be
> installed, May I know why and how to overcome it ?