Re: xp sp3 has caused a bsod in safe mode and when booting normally

Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?

See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
(WinXP SP3)."]

Possible workaround: Boot into Safe Mode and rename INTELPMM.SYS to
INTELPMM.OLD.

• You receive a “Stop 0x0000007E” error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 11 Jun-08)
http://support.microsoft.com/kb/888372

• Error message after you upgrade a computer that uses a processor other
than an Intel processor to Windows XP Service Pack 2 or to Windows XP
Service Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284

• Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors:
Go to www.hp.com | Search for "sp37394.exe" (w/out quotes) | Should take you
to this download page:
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select Windows XP
| select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

johnbigbootie wrote:
> After installing SP3 on a Dimension 5150 in xp home edition I receive a
> BSOD both when booting normally and when trying to access Safe Mode.
> The error is the following:
> STOP 0X0000007E (0x000001d, 0xf78de8ea, 0xf78de7f4, 0xf78de4f0)
>
> It was working great before the update.
>
> Any suggestions to get the computer working again would be appreicated.

johnbigbootie wrote:
> Thank you Alias. - Could you inform me for future reference how I can
> utilize System Restore when I can't boot normally or access Safe Mode?

You can't. I was saying you should use it if you can get in to either mode.
>
> Thank you PA Bear.
>
> I found http://support.microsoft.com/kb/950249 very useful to remove
> SP3 while in the Recovery Console. I can now boot to safe mode and boot
> normally but the mouse and keyboard do not work.
>
> I get stuck in the screen that allows me to choose what user I want to
> sign-in as.
>
> Any suggestions so as my keyboard and/or mouse will work? Thanks.

Are they USB? If so, use a keyboard and mouse that isn't.

Alias
>
>

johnbigbootie wrote:
> Thanks Alias,
>
> The keyboard and mouse are USB. The Dimension 5150 does not have any
> serial ports.
>
>

Don't know what to tell you then, sorry, except that now I know another
reason not to recommend Dell.

If you have everything backed up, maybe you should just use the recover
CD -- Dell did give you one of those, right? -- and reinstall XP.
Install SP3 immediately after installing XP and disabling the anti virus
if it comes with one. If they didn't give you a CD, check the Dell
manual to see how to use the recovery partition to reinstall it the way
it was when you got it.

Alias

I tried to boot from CD and use the restore tool. Unfortunately, when I typed:

"cd $ntuninstallservicepack$\spuninst" or whatever the directions stated, it would not recognize it.

Anyone else have this experience and any ideas?

Sorry... first post I inlcuded quotes and much of what I typed came out blank. Try # 2:

I tried to boot from CD and use the restore tool. Unfortunately, when I typed:

cd $ntuninstallservicepack$\spuninst

or whatever the directions stated, it would not recognize it.

Anyone else have this experience and a way to get past it?

For those who may be interested in what "CS" is posting about -

http://www.microsoft.com/windowsxp/e...f-03518371f1bb

So we are now assuming "CS" is referring to:
http://support.microsoft.com/kb/950249

If so, perhaps "CS" could try one of the other methods mentioned in the
article or in the alternative, "CS" may wish to read:
How to ask a question: http://support.microsoft.com/kb/555375

And then try posting again.


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


<c s> wrote in message news:...
> Sorry... first post I inlcuded quotes and much of what I typed came out
> blank. Try # 2:
>
> I tried to boot from CD and use the restore tool. Unfortunately, when I
> typed:
>
> cd $ntuninstallservicepack$\spuninst
>
> or whatever the directions stated, it would not recognize it.
>
> Anyone else have this experience and a way to get past it?