Go into "Safe Mode" and it load fully into windows.
Restart your computer like you always do.
"fran" <> wrote in message
news:591FF302-D37E-4114-ACDA-...
> please help! downloaded new security update 2....successful. then was
> prompted to turn computer off. but now, it won't come back on all the
> way!
> goes to menu saying didn't shut down correctly, to pick mode to start
> with.
> but my up and down arrows won't move the highlighted portion to 'safe
> mode'
> so I can at least figure out what went wrong! it is 'stuck' on open
> normally, with 30 second countdown. upon reaching zero, it goes off,
> comes
> back on, and then immediately reverts to this same menu. help help help
> help
> help!!!
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