recent download update failed

I downloaded definition update for windows defender (KB915597) and received
an error 0x80508007. I've rebooted, but the update install still failed.
What do I need to do? Thanks
--

Windows version?

> Error code: 0x80508007
> Error description: Your computer is low on memory. Close some programs and
> try again, or search Help and Support for information about preventing low
> memory problems

Could your computer be low on memory? Try running Disk Cleanup & then
reboot.

Can you update Defender manually via
http://www.microsoft.com/security/portal/ ??

[Did you also post this in WinXP General?]

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

camino newbie wrote:
> I downloaded definition update for windows defender (KB915597) and
> received
> an error 0x80508007. I've rebooted, but the update install still failed.
> What do I need to do? Thanks

I have had exactly the same problem with the same error code. The download
takes place but the install fails. This has happened before a few weeks back
and also with defender updates. More recent updates until this last have
installed OK. My belief is that it is a bug with Microsoft updater, defender
or the update itself. Anyone at Microsoft care to comment? Sorry I cannot
offer a solution.
regards
Tony

"camino newbie" wrote:

> I downloaded definition update for windows defender (KB915597) and received
> an error 0x80508007. I've rebooted, but the update install still failed.
> What do I need to do? Thanks
> --
>

Re low on memory--I just put in a 512 memory stick, what things shold i look
for to cause low memory? I will; Do as you suggest and use disk clean up. And
I don't know how to update manually, i went to the site you suggested, but I
don't see what I should do to do the manual update. I'm a very new newbie so
I apologize for what may seem basic questions. Thank you
--
camnio newbie


"PA Bear [MS MVP]" wrote:

> Windows version?
>
> > Error code: 0x80508007
> > Error description: Your computer is low on memory. Close some programs and
> > try again, or search Help and Support for information about preventing low
> > memory problems
>
> Could your computer be low on memory? Try running Disk Cleanup & then
> reboot.
>
> Can you update Defender manually via
> http://www.microsoft.com/security/portal/ ??
>
> [Did you also post this in WinXP General?]
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> camino newbie wrote:
> > I downloaded definition update for windows defender (KB915597) and
> > received
> > an error 0x80508007. I've rebooted, but the update install still failed.
> > What do I need to do? Thanks
>
>

This is a "me too".

Tried stopping all other programs and retrying - still failed.

Sysinternals Process Explorer shows plenty of free memory (I have 2GB of RAM
with 1.3GB free) - what else could it be?
I have recently installed XP SP3, but previous Windows Defender updates and
several other updates installed successfully since that.

This failure seems to be exclusive to the latest version of KB915597
(Definition 1.35.716.0). Is there something wrong with that?

"camino newbie" wrote:

> I downloaded definition update for windows defender (KB915597) and received
> an error 0x80508007. I've rebooted, but the update install still failed.
> What do I need to do? Thanks
> --
>

Tony thank you so much for seeing the same problem. I'm new, I thought i did
something wrong. Its doing the exact thing you described, download ok,
install fails. It's been suggested that I'm low on memory, but that doesn't
seem possible, I seldom use the computer. Anyway, thanks, I don't feel so
alone ! So, we just wait for MS to look into it?
--
camino newbie


"Macc_eye" wrote:

> I have had exactly the same problem with the same error code. The download
> takes place but the install fails. This has happened before a few weeks back
> and also with defender updates. More recent updates until this last have
> installed OK. My belief is that it is a bug with Microsoft updater, defender
> or the update itself. Anyone at Microsoft care to comment? Sorry I cannot
> offer a solution.
> regards
> Tony
>
> "camino newbie" wrote:
>
> > I downloaded definition update for windows defender (KB915597) and received
> > an error 0x80508007. I've rebooted, but the update install still failed.
> > What do I need to do? Thanks
> > --
> >

I have reproduced this problem (error 0x80070643). Users may encounter this
problem when updating Defender via Automatic Update, Windows Update, or from
within Defender (Check for updates function).

NB: Defender will NOT be happy and its "Alert!" icon will continue to appear
in Notification Area until an update is successfully installed. This does
NOT mean that Defender is not working/protecting your machine.

I have alerted MS and the Defender team to this apparent bug via private
channels.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

camino newbie wrote:
> I downloaded definition update for windows defender (KB915597) and
> received
> an error 0x80508007. I've rebooted, but the update install still failed.
> What do I need to do? Thanks

also tried manual download and install defender still shows definition
1.35.563.0

"RichardUK" wrote:

> This is a "me too".
>
> Tried stopping all other programs and retrying - still failed.
>
> Sysinternals Process Explorer shows plenty of free memory (I have 2GB of RAM
> with 1.3GB free) - what else could it be?
> I have recently installed XP SP3, but previous Windows Defender updates and
> several other updates installed successfully since that.
>
> This failure seems to be exclusive to the latest version of KB915597
> (Definition 1.35.716.0). Is there something wrong with that?
>
> "camino newbie" wrote:
>
> > I downloaded definition update for windows defender (KB915597) and received
> > an error 0x80508007. I've rebooted, but the update install still failed.
> > What do I need to do? Thanks
> > --
> >

I had the same problem as well. The download runs fine, but the install
still fails. My system is NOT low on memory. I have done most, if not
all, of the Windows Defender updates for the past year or two and do not
recall having a problem before.

Glad it is not just me.

Thanks.

"camino newbie" wrote:

> I downloaded definition update for windows defender (KB915597) and received
> an error 0x80508007. I've rebooted, but the update install still failed.
> What do I need to do? Thanks
> --
>

Many thanks. Will await developments.

"PA Bear [MS MVP]" wrote:

> I have reproduced this problem (error 0x80070643). Users may encounter this
> problem when updating Defender via Automatic Update, Windows Update, or from
> within Defender (Check for updates function).
>
> NB: Defender will NOT be happy and its "Alert!" icon will continue to appear
> in Notification Area until an update is successfully installed. This does
> NOT mean that Defender is not working/protecting your machine.
>
> I have alerted MS and the Defender team to this apparent bug via private
> channels.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> camino newbie wrote:
> > I downloaded definition update for windows defender (KB915597) and
> > received
> > an error 0x80508007. I've rebooted, but the update install still failed.
> > What do I need to do? Thanks
>
>