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Recent IE7 update switched on Popup Blocker?

 
 
Badger_Lady
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      02-25-2009

Hia

Hope you can help - I've been looking on the Microsoft website but i
appears all but devoid of useful information... :mad

I run a little website which has a popup survey on it... one of m
colleagues was just testing it and said that the popup is no longe
appearing. On further investigation, her Popup Blocker was on (despit
her never changing the settings herself) and the popup was fine

However, our statistics show a dramatic fall in the number of peopl
filling out the survey over the last week, and a high percentage of ou
customers are IE7 users. My theory is that Microsoft have recentl
released an IE7 update that resets your Popup Blocker to "on", meanin
that no-one can see my survey any more

For the sake of my sanity, can anyone confirm / deny this theory
:confused

Cheers
Badge

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Badger_Lad
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+Bob+
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      02-25-2009
On Wed, 25 Feb 2009 12:48:21 +0000, Badger_Lady
<> wrote:


>However, our statistics show a dramatic fall in the number of people
>filling out the survey over the last week, and a high percentage of our
>customers are IE7 users. My theory is that Microsoft have recently
>released an IE7 update that resets your Popup Blocker to "on", meaning
>that no-one can see my survey any more.
>
>For the sake of my sanity, can anyone confirm / deny this theory?
>


You might want to try the IE newsgroup for this. The IE gurus hang out
over there.

My experience is that IE's pop-up is on automatically, but for third
party sites. If you pop a window from the same server, it should
normally work. Is the pop-up coming from elsewhere?

 
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Badger_Lady
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      02-25-2009

+Bob+;1180330 Wrote:
> On Wed, 25 Feb 2009 12:48:21 +0000, Badger_Lad
> <> wrote
> My experience is that IE's pop-up is on automatically, but for thir
> party sites. If you pop a window from the same server, it shoul
> normally work. Is the pop-up coming from elsewhere


Thanks :

It's definitely coming from the same server... in IE7, click on "Tools
in the titlebar, and there's a menu item called "Popup Blocker" that'
either "off" or "on". In my colleague's case, she had always had it se
to "off", and suddenly today it was "on". Another friend of mine say
she's suddenly unable to use her online banking in IE7 because the popu
window doesn't appear :rolleyes

It was amusing, because I once had to show our IT guy how to switch hi
popup blocker off after he spent two days insisting that there were n
popups on the website

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+Bob+
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      02-25-2009
On Wed, 25 Feb 2009 17:25:15 +0000, Badger_Lady
<> wrote:

>Thanks
>
>It's definitely coming from the same server... in IE7, click on "Tools"
>in the titlebar, and there's a menu item called "Popup Blocker" that's
>either "off" or "on". In my colleague's case, she had always had it set
>to "off", and suddenly today it was "on". Another friend of mine says
>she's suddenly unable to use her online banking in IE7 because the popup
>window doesn't appear
>
>It was amusing, because I once had to show our IT guy how to switch his
>popup blocker off after he spent two days insisting that there were no
>popups on the website!


Are you sure that specific option changed? AFAIK, that option is on by
default in IE7. However, it's set to "medium" which allows local
pop-ups. I have mine on right now and pop-ups still work. I would be
happy to test your site if you don't mind posting the URL.

If you look on the same menu where you turn the blocker on and off,
there's a setting for Pop-Up Blocker "level". If it gets set to "high"
then no pop-ups work. I'd be more inclined to think that some security
tuning has adjusted that level than to think that the blocker itself
is the issue.

One other note: there is a configurable item in the Security Options
in IE that allows a user to block pop-ups with no size constraint on
them. This is ON by default. If your JS code does not spec a size, you
might be hitting that. (I've never tested that option as I always spec
the window size for a pop-up).


 
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Badger_Lady
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      02-26-2009

Thanks Bob ;

As I say, I can't be sure of anything except for the fact that m
visits to the popup have suddenly taken a dive. It's been displayin
fine up until now, but I've had an 80% drop in the number of peopl
seeing it in one week. That's all I know! The rest is guesswork

The JS does specify a size, so quite happy there

Doesn't matter - was really just curious as to what could have suddenl
happened Appreciate you taking the time to help me

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