Recovering PC factory condition with recovery disks w/ 64 bit vista premium (problem)

I tried running my HP Recovery Manager a couple of days ago and it kep
freezing around 77% so I talked to someone at HP and they said I neede
the recovery disks, so I ordered them. I tried using them today and H
Recovery manager freezes at 33% during the re-install process. Why is i
doing this? It's driving me crazy. Any help would be great. Thank yo

Jef

--
heisleyamor

bump

please help


--
heisleyamor

Have you deleted any partition? because the recovery process wouldn't
recognise the set up if it was not same as the original state. Do
remember to give your specs as well, provide more information.


--
brummyfan

Early Bird catches the worm but the Second Mouse gets the cheese.

"heisleyamor" <> wrote in message
news:...
>
> I tried running my HP Recovery Manager a couple of days ago and it kept
> freezing around 77% so I talked to someone at HP and they said I needed
> the recovery disks, so I ordered them. I tried using them today and HP
> Recovery manager freezes at 33% during the re-install process. Why is it
> doing this? It's driving me crazy. Any help would be great. Thank you
>
> Jeff
>
>
> --
> heisleyamor

As your question is about a specific recovery disk set supplied by an OEM
and not a general Windows Vista question you would be better off pursuing
your support via the OEM (HP)
--
Mike Brannigan

Hi,

Why were you trying to restore? The problem, whatever it is, may be that a
hardware fault has developed. If so, it would explain why the recovery
process is not successful either.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

"heisleyamor" <> wrote in message
news:...
>
> I tried running my HP Recovery Manager a couple of days ago and it kept
> freezing around 77% so I talked to someone at HP and they said I needed
> the recovery disks, so I ordered them. I tried using them today and HP
> Recovery manager freezes at 33% during the re-install process. Why is it
> doing this? It's driving me crazy. Any help would be great. Thank you
>
> Jeff
>
>
> --
> heisleyamor