The red "Failed update" icon fails....

After spending 3 hours on the phone having tech support help me download SP3
for my XP home edition, the red "failed update" icon, of all things, has
stopped working when clicked on. It's makin' me nuts!

Any error messages? What does your WindowsUpdate.log have to say about all
this? Did you call tech support back?

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Jason wrote:
> After spending 3 hours on the phone having tech support help me download
> SP3
> for my XP home edition, the red "failed update" icon, of all things, has
> stopped working when clicked on. It's makin' me nuts!

"PA Bear [MS MVP]" wrote:

> Any error messages? What does your WindowsUpdate.log have to say about all
> this? Did you call tech support back?
1) When attempting some updates off the web using IE7, got the "HTTP 403"
error message and the "object blocked" message using Mozilla Firefox.
2)Don't know, but the mgr from the update team tried and tried but could not
get the icon to respond. Finally told me to call back and ask the IE7 team
for help.
3) Yes-spent 2 more hours and still no success. Changed all the pop-up
settings as well. Tech support tried to help-they even used the EA feature to
gain control of my computer.

Have you actually tried manually downloading the full file and installing?

Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Some third-party programs may experience a change in functionality after you install
Windows XP Service Pack 3
http://support.microsoft.com/kb/947309

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389

Windows XP Service Pack 3 - ISO-9660 CD Image File:
http://www.microsoft.com/downloads/d...displaylang=en

Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers
(Single installations for PCs can use the same file)
http://www.microsoft.com/downloads/d...displaylang=en


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Jason" <> wrote in message
news:F9F0B8D8-F931-4F07-899F-...
| After spending 3 hours on the phone having tech support help me download SP3
| for my XP home edition, the red "failed update" icon, of all things, has
| stopped working when clicked on. It's makin' me nuts!

"TaurArian" wrote:

> Have you actually tried manually downloading the full file and installing?

You, with all due respect, gotta be kiddin'! Just to get those red icons to
work and get rid of the HTTP 403 messages? Geez Louise-there's not an easier
fix?

"Jason" <> wrote in message
news:F9F0B8D8-F931-4F07-899F-...
> After spending 3 hours on the phone having tech support help me
> download SP3
> for my XP home edition, the red "failed update" icon, of all things,
> has
> stopped working when clicked on. It's makin' me nuts!

Not too sure about the red "failed update" problem.

However, if we are talking about downloading rather than installing, I
had similar problems. I found that there was a conflict with Spybot S&D
(immunisation) and SpywareBlaster.

If you have either of these programs (or other "real time protection"),
undo Spybot's immunisation and disable SpywareBlaster protection.

See TaurArian's links.

Also (if you manage to download successfully), when installing, SP3
needs sufficient space for it to create a restore point. Disable SR,
reboot, re-enable before installing.

Jason wrote:
<paste>
>> After spending 3 hours on the phone having tech support help me download
>> SP3
>> for my XP home edition, the red "failed update" icon, of all things, has
>> stopped working when clicked on. It's makin' me nuts!
>
> Any error messages? What does your WindowsUpdate.log have to say about
> all
> this? Did you call tech support back?
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> Steps to take before you install WinXP SP3
> http://support.microsoft.com/kb/950717
>
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
</paste>
>
> 1) When attempting some updates off the web using IE7, got the "HTTP 403"
> error message and the "object blocked" message using Mozilla Firefox.
> 2)Don't know, but the mgr from the update team tried and tried but could
> not
> get the icon to respond. Finally told me to call back and ask the IE7 team
> for help.
> 3) Yes-spent 2 more hours and still no success. Changed all the pop-up
> settings as well. Tech support tried to help-they even used the EA feature
> to gain control of my computer.

Back up, please: Did WinXP SP3 install successfully or not? Where is this
"red 'Failed update' icon" you're referring to located (e.g., in Update
History at Windows Update website)? What update(s) "failed [to install]"
and when?

Did you even look at WindowsUpdate.log for errors associated with this
"failed" update?

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

What "updates off the web" are you referring to? Are you referring to
Windows Update website (again)? Is Automatic Updates enabled?

Is your problem really about IE7? If so, did you install IE7 when you were
running WinXP SP2 or after you'd installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

"PA Bear [MS MVP]" wrote:

Back up, please: Did WinXP SP3 install successfully or not? Yes it did.

Where is this "red 'Failed update' icon" you're referring to located (e.g.,
in Update
History at Windows Update website)? That's exactly where it is.

What update(s) "failed [to install]" and when? CCLEANER for example won't
even download at all now.

Did you even look at WindowsUpdate.log for errors associated with this
"failed" update?


What "updates off the web" are you referring to? Are you referring to
Windows Update website (again)? Is Automatic Updates enabled?

Is your problem really about IE7? If so, did you install IE7 when you were
running WinXP SP2 or after you'd installed WinXP SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
>