Redirected to Google everytime I try to visit windows update?

I have re-installed xp on my laptop from the original sony disks, I cannot
access windows update, the address bar indicates the correct windows site,
but the page shows google. Any Ideas.

Perhaps you have a virus, one possibility:-
<http://www.secureworks.com/research/threats/downadup-removal/>
Downadup/Conficker Worm Removal
-=-

You may need to use an alternative scanner - such as an online scanner -
<http://housecall.trendmicro.com/uk/>

-OR-

<http://onecare.live.com/site/en-us/tryscanner.htm>
-=-
Others have used SUPERAntiSpyware (SAS) and/or Malwarebytes Antimalware
(MBAM).

There is a free version (on demand scanning only)
<http://www.superantispyware.com/>

Also free, Malwarebytes Antimalware <http://www.malwarebytes.org/mbam.php>
-=-

Unexplained computer behavior may be caused by deceptive software
<http://support.microsoft.com/kb/827315>
-=-


Please let us know what fixes the problem or if the p�oblem remains


I hope this post is helpful.

Let us know how it works ºut.

Good luck


Ǝиçεl
-=-

"MartininOz" wrote:

> I have re-installed xp on my laptop from the original sony disks, I cannot
> access windows update, the address bar indicates the correct windows site,
> but the page shows google. Any Ideas.

Check your DNS settings. I just fixed a computer where, even after I had
cleaned off all the viruses, it still would exhibit this same symptom. I
discovered that the DNS entries had been changed to something starting with
85.

"??ç?l" <> wrote in message
news:E1DB89E1-ECA8-4E01-964F-...
>
> Perhaps you have a virus, one possibility:-
> <http://www.secureworks.com/research/threats/downadup-removal/>
> Downadup/Conficker Worm Removal
> -=-
>
> You may need to use an alternative scanner - such as an online scanner -
> <http://housecall.trendmicro.com/uk/>
>
> -OR-
>
> <http://onecare.live.com/site/en-us/tryscanner.htm>
> -=-
> Others have used SUPERAntiSpyware (SAS) and/or Malwarebytes Antimalware
> (MBAM).
>
> There is a free version (on demand scanning only)
> <http://www.superantispyware.com/>
>
> Also free, Malwarebytes Antimalware <http://www.malwarebytes.org/mbam.php>
> -=-
>
> Unexplained computer behavior may be caused by deceptive software
> <http://support.microsoft.com/kb/827315>
> -=-
>
>
> Please let us know what fixes the problem or if the p?oblem remains
>
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
>
> Good luck
>
>
> ??ç?l
> -=-
>
> "MartininOz" wrote:
>
>> I have re-installed xp on my laptop from the original sony disks, I
>> cannot
>> access windows update, the address bar indicates the correct windows
>> site,
>> but the page shows google. Any Ideas.

Your computer is still infected or had been reinfected with hijackware.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

MartininOz wrote:
> I have re-installed xp on my laptop from the original sony disks, I cannot
> access windows update, the address bar indicates the correct windows site,
> but the page shows google. Any Ideas.

I have found Trojan Vundoo, trend micro says its gone, but I still cannot
access windows update? I have re-installed windows from scratch and I have
reformatted my hard drive, time to go outside and bang my head against the
wall??

"Ǝиçεl" wrote:

>
> Perhaps you have a virus, one possibility:-
> <http://www.secureworks.com/research/threats/downadup-removal/>
> Downadup/Conficker Worm Removal
> -=-
>
> You may need to use an alternative scanner - such as an online scanner -
> <http://housecall.trendmicro.com/uk/>
>
> -OR-
>
> <http://onecare.live.com/site/en-us/tryscanner.htm>
> -=-
> Others have used SUPERAntiSpyware (SAS) and/or Malwarebytes Antimalware
> (MBAM).
>
> There is a free version (on demand scanning only)
> <http://www.superantispyware.com/>
>
> Also free, Malwarebytes Antimalware <http://www.malwarebytes.org/mbam.php>
> -=-
>
> Unexplained computer behavior may be caused by deceptive software
> <http://support.microsoft.com/kb/827315>
> -=-
>
>
> Please let us know what fixes the problem or if the p�oblem remains
>
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
>
> Good luck
>
>
> Ǝиçεl
> -=-
>
> "MartininOz" wrote:
>
> > I have re-installed xp on my laptop from the original sony disks, I cannot
> > access windows update, the address bar indicates the correct windows site,
> > but the page shows google. Any Ideas.

Trojan Vundoo has been found and apparently deleted, but still no access to
windows update, keeps redirecting me to google.>?

"PA Bear [MS MVP]" wrote:

> Your computer is still infected or had been reinfected with hijackware.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> MartininOz wrote:
> > I have re-installed xp on my laptop from the original sony disks, I cannot
> > access windows update, the address bar indicates the correct windows site,
> > but the page shows google. Any Ideas.
>
>

I will assume you formatted and THEN reinstalled Windows from scratch.

In most cases, a clean install will resolve hijackware infections. However:

1. If there is another computer on the local network and it's infected, the
"clean install" computer WILL be reinfected within seconds of being
connected to the network. If this is the case, all computers must be
disconnected & cleaned *and the router must be either Reset or reinstalled*
before connecting all machines to the network again.

2. Even if the computer if not networked, the router should be Reset and
Reinstalled as a general precaution.

3. Any of your previously-used USB keys could be infected. If so, inserting
such a USB key into a "clean install" computer can reinfect it within
seconds.

===============

Backup your personal data, then do another format & clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network/router and before using a USB key
that isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/com...e/prevent.mspx

Rogue Security Software - Microsoft Security:
http://www.microsoft.com/protect/com...ses/rogue.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


MartininOz wrote:
> Trojan Vundoo has been found and apparently deleted, but still no access
> to
> windows update, keeps redirecting me to google.>?
<paste>
> I have re-installed windows from scratch and I have
> reformatted my hard drive
</paste>
> "PA Bear [MS MVP]" wrote:
>
>> Your computer is still infected or had been reinfected with hijackware.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> MartininOz wrote:
>>> I have re-installed xp on my laptop from the original sony disks, I
>>> cannot
>>> access windows update, the address bar indicates the correct windows
>>> site,
>>> but the page shows google. Any Ideas.

Thankyou for you help, after resetting the router, the problem has been fixed.

"PA Bear [MS MVP]" wrote:

> I will assume you formatted and THEN reinstalled Windows from scratch.
>
> In most cases, a clean install will resolve hijackware infections. However:
>
> 1. If there is another computer on the local network and it's infected, the
> "clean install" computer WILL be reinfected within seconds of being
> connected to the network. If this is the case, all computers must be
> disconnected & cleaned *and the router must be either Reset or reinstalled*
> before connecting all machines to the network again.
>
> 2. Even if the computer if not networked, the router should be Reset and
> Reinstalled as a general precaution.
>
> 3. Any of your previously-used USB keys could be infected. If so, inserting
> such a USB key into a "clean install" computer can reinfect it within
> seconds.
>
> ===============
>
> Backup your personal data, then do another format & clean install of
> Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
> fix this!
>
> After the clean install, you'll have the equivalent of a "new computer" so
> take care of everything on the following page before otherwise connecting
> the machine to the internet or a network/router and before using a USB key
> that isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Also see:
>
> Steps To Help Prevent Spyware
> http://www.microsoft.com/protect/com...e/prevent.mspx
>
> Rogue Security Software - Microsoft Security:
> http://www.microsoft.com/protect/com...ses/rogue.mspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> MartininOz wrote:
> > Trojan Vundoo has been found and apparently deleted, but still no access
> > to
> > windows update, keeps redirecting me to google.>?
> <paste>
> > I have re-installed windows from scratch and I have
> > reformatted my hard drive
> </paste>
> > "PA Bear [MS MVP]" wrote:
> >
> >> Your computer is still infected or had been reinfected with hijackware.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >> MartininOz wrote:
> >>> I have re-installed xp on my laptop from the original sony disks, I
> >>> cannot
> >>> access windows update, the address bar indicates the correct windows
> >>> site,
> >>> but the page shows google. Any Ideas.
>
>

You're welcome & thanks for your feedback.

MartininOz wrote:
> Thankyou for you help, after resetting the router, the problem has been
> fixed.
>
> "PA Bear [MS MVP]" wrote:
>
>> I will assume you formatted and THEN reinstalled Windows from scratch.
>>
>> In most cases, a clean install will resolve hijackware infections.
>> However:
>>
>> 1. If there is another computer on the local network and it's infected,
>> the
>> "clean install" computer WILL be reinfected within seconds of being
>> connected to the network. If this is the case, all computers must be
>> disconnected & cleaned *and the router must be either Reset or
>> reinstalled*
>> before connecting all machines to the network again.
>>
>> 2. Even if the computer if not networked, the router should be Reset and
>> Reinstalled as a general precaution.
>>
>> 3. Any of your previously-used USB keys could be infected. If so,
>> inserting such a USB key into a "clean install" computer can reinfect it
>> within seconds.
>>
>> ===============
>>
>> Backup your personal data, then do another format & clean install of
>> Windows. Please note that a Repair Install (AKA in-place upgrade) will
>> NOT
>> fix this!
>>
>> After the clean install, you'll have the equivalent of a "new computer"
>> so
>> take care of everything on the following page before otherwise connecting
>> the machine to the internet or a network/router and before using a USB
>> key
>> that isn't brand-new or hasn't been freshly formatted:
>>
>> 5 steps to help protect your new computer before you go online
>> http://www.microsoft.com/protect/com...nced/xppc.mspx
>>
>> Also see:
>>
>> Steps To Help Prevent Spyware
>> http://www.microsoft.com/protect/com...e/prevent.mspx
>>
>> Rogue Security Software - Microsoft Security:
>> http://www.microsoft.com/protect/com...ses/rogue.mspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> MartininOz wrote:
>>> Trojan Vundoo has been found and apparently deleted, but still no access
>>> to
>>> windows update, keeps redirecting me to google.>?
>> <paste>
>>> I have re-installed windows from scratch and I have
>>> reformatted my hard drive
>> </paste>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Your computer is still infected or had been reinfected with hijackware.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>> MartininOz wrote:
>>>>> I have re-installed xp on my laptop from the original sony disks, I
>>>>> cannot
>>>>> access windows update, the address bar indicates the correct windows
>>>>> site,
>>>>> but the page shows google. Any Ideas.