Reformatting but no disk.

Hi
Have had a lot of trouble with trojans and corrupted registry, I have
tried the dell restore to factory settings but that hasnt worked, I
guess I need to totally re-formatt my comp like I used to do on XP but
they never gave me any disks. I have the Vista Product key but have no
idea how to do it when I have no disks.
PC world will charge £35 I think

any advice please?


--
Jake11

Jake11 <> wrote:

>
>Hi
>Have had a lot of trouble with trojans and corrupted registry, I have
>tried the dell restore to factory settings but that hasnt worked, I
>guess I need to totally re-formatt my comp like I used to do on XP but
>they never gave me any disks. I have the Vista Product key but have no
>idea how to do it when I have no disks.
>PC world will charge £35 I think
>
>any advice please?

Factory restore WILL fix your problem. You did something wrong - but
it's hard to imagine what it could have been.

usually if there is a restore partition, it gives you the option to do a
non-destructive restore, or a complete, destructive restore.
the destructive option formats and resets everything to the 'out of box'
condition.
"Jake11" <> wrote in message
news:...
>
> Hi
> Have had a lot of trouble with trojans and corrupted registry, I have
> tried the dell restore to factory settings but that hasnt worked, I
> guess I need to totally re-formatt my comp like I used to do on XP but
> they never gave me any disks. I have the Vista Product key but have no
> idea how to do it when I have no disks.
> PC world will charge £35 I think
>
> any advice please?
>
>
> --
> Jake11

On Fri, 19 Dec 2008 19:32:39 -0600, Jake11 <>
wrote:

>
>Hi
>Have had a lot of trouble with trojans and corrupted registry, I have
>tried the dell restore to factory settings but that hasnt worked, I
>guess I need to totally re-formatt my comp like I used to do on XP but
>they never gave me any disks. I have the Vista Product key but have no
>idea how to do it when I have no disks.
>PC world will charge £35 I think
>
>any advice please?

Did you do a factory restore or system restore ?