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REINSTALL 951748

 
 
Stephen22
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      07-11-2008
Like many others I installed and then removed this update when it caused
problems with Zonealarm.

I have now installed the new version of ZA but can't see how to reinstall
951748. I ticked "don't show me this update again" when it was re-offered,
but the Windows Update website says it was successfully installed and
"Restore hidden updates" is greyed out. It's not in "Add or Remove Programs"
in the Control Panel.

Can anyone advise?

 
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MowGreen [MVP]
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      07-11-2008
Download it from here and *save* it:
http://www.microsoft.com/downloads/i...splayLang%3den

When the download completes close all open browsers and programs,
*especially those connected to the net*.
Now install WindowsXP-KB951748-x86-ENU.exe and then restart the system.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Stephen22 wrote:

> Like many others I installed and then removed this update when it caused
> problems with Zonealarm.
>
> I have now installed the new version of ZA but can't see how to reinstall
> 951748. I ticked "don't show me this update again" when it was re-offered,
> but the Windows Update website says it was successfully installed and
> "Restore hidden updates" is greyed out. It's not in "Add or Remove Programs"
> in the Control Panel.
>
> Can anyone advise?
>

 
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PA Bear [MS MVP]
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      07-11-2008
1. Go to Windows Update | Select CUSTOM and scan | Now see if you can show
hidden updates.

2. If no joy, open a free support incident.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB951748).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Stephen22 wrote:
> Like many others I installed and then removed this update when it caused
> problems with Zonealarm.
>
> I have now installed the new version of ZA but can't see how to reinstall
> 951748. I ticked "don't show me this update again" when it was re-offered,
> but the Windows Update website says it was successfully installed and
> "Restore hidden updates" is greyed out. It's not in "Add or Remove
> Programs"
> in the Control Panel.
>
> Can anyone advise?


 
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Stephen22
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      07-12-2008
Thanks for your help - problem solved (downloaded from MS site)

Stephen
 
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PA Bear [MS MVP]
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      07-12-2008
YW

Stephen22 wrote:
> Thanks for your help - problem solved (downloaded from MS site)
>
> Stephen

 
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paul
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      07-12-2008


"Stephen22" wrote:

> Thanks for your help - problem solved (downloaded from MS site)
>
> Stephen

 
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