Remote assistance between XP and Vista

Hi,

I have been using Windows Live Messenger remote assistance quite a bit to
connect to friends. I've been using XP and so have they. I now have an
instance of Vista Ultimate on my PC and a friend tried to trigger a remote
assistance connection. However, the connection just seemed to hang with no
obvious error message.
My question is 'Does Windows Live Messenger support Remote Assistance
connections between Vista and XP operating systems?'

Thanks
zarbiker

Greetings,

Yep, it's backwards compatible, believe it or not so it actually should work.

You can't, however use the "offer Remote Assistance" to an XP user though.

At what point is this "hang" occurring?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"zarbiker" <> wrote in message
newsF7B4992-00C8-47F1-9273-...
> Hi,
>
> I have been using Windows Live Messenger remote assistance quite a bit to
> connect to friends. I've been using XP and so have they. I now have an
> instance of Vista Ultimate on my PC and a friend tried to trigger a remote
> assistance connection. However, the connection just seemed to hang with no
> obvious error message.
> My question is 'Does Windows Live Messenger support Remote Assistance
> connections between Vista and XP operating systems?'
>
> Thanks
> zarbiker

Jonathan,

Well I guess I hadn't tried hard enough. I reattempted requesting a
remote assistance session from XP to Vista and was successful. Sorry for the
false alarm.

Thanks,
zarbiker


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Yep, it's backwards compatible, believe it or not so it actually should work.
>
> You can't, however use the "offer Remote Assistance" to an XP user though.
>
> At what point is this "hang" occurring?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "zarbiker" <> wrote in message
> newsF7B4992-00C8-47F1-9273-...
> > Hi,
> >
> > I have been using Windows Live Messenger remote assistance quite a bit to
> > connect to friends. I've been using XP and so have they. I now have an
> > instance of Vista Ultimate on my PC and a friend tried to trigger a remote
> > assistance connection. However, the connection just seemed to hang with no
> > obvious error message.
> > My question is 'Does Windows Live Messenger support Remote Assistance
> > connections between Vista and XP operating systems?'
> >
> > Thanks
> > zarbiker
>
>

Hi,

Sure, glad to hear it's working successfully somewhere

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"zarbiker" <> wrote in message
news:B9E7231D-3D7C-466C-BDAF-...
> Jonathan,
>
> Well I guess I hadn't tried hard enough. I reattempted requesting a
> remote assistance session from XP to Vista and was successful. Sorry for the
> false alarm.
>
> Thanks,
> zarbiker
>
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Yep, it's backwards compatible, believe it or not so it actually should work.
>>
>> You can't, however use the "offer Remote Assistance" to an XP user though.
>>
>> At what point is this "hang" occurring?
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "zarbiker" <> wrote in message
>> newsF7B4992-00C8-47F1-9273-...
>> > Hi,
>> >
>> > I have been using Windows Live Messenger remote assistance quite a bit to
>> > connect to friends. I've been using XP and so have they. I now have an
>> > instance of Vista Ultimate on my PC and a friend tried to trigger a remote
>> > assistance connection. However, the connection just seemed to hang with no
>> > obvious error message.
>> > My question is 'Does Windows Live Messenger support Remote Assistance
>> > connections between Vista and XP operating systems?'
>> >
>> > Thanks
>> > zarbiker
>>
>>