"Al" <> wrote in message news:#YPg#...
> Can anyone assist? I want to use RA to help a user on a Vista Home Premium
> pc, the helper being on a Vista Ultimate pc. Both pc's are behind NAT
> routers; the helper is router has a fixed IP, the novice is on a non-fixed
> IP (but woudl be the same for the duration of theconnection)
> The novice's router is an elderly USR 9106 which I think may not have UPnP.
> The Helper's is a modern Zyxel which has UPnP but is not activated.
> The connection is by the novice sending a RA request to the Helper - it
> comes up & the novice's screen is visible but after a short while it ceases
> responding (although remains fully working at the novices end).
> Are there any pre-requisites for the RA connection eg the UPnP. Also the RA
> file sent seems to have the novice's local IP address rather than the public
> one - I assume this is OK through some use of the Teredo service or does the
> file requier editing? Also, should any ports be opened or forwarded at
> either end?
> Thanks!
>
Save yourself a lot of hassle and use TeamViewer.
It's free for personal use.
http://www.teamviewer.com/index.aspx
The helper downloads and installs the full version - marked on the website as ' Start Full Version -It's Free! '
The user downloads the client exe - marked on the website as ' Join a Session '.
The client exe does not install any files, it is just run from the Desktop.
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