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Remote Assistance Invites through Messenger

 
 
BeBeec4
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      01-18-2010

For over a year I have helped family and friends with computer problem
through Messenger Remote Assistence. As of the last month with all th
updates I have not been able to connect to remotely to any of my famil
or friends Desktops through Messenger
Sceniro: They will send me a invite through the messenger, I wil
accept. We wait a few minutes and I receive a White Screen for Remot
Access which says that it is attempting to connect... Mean while th
party I am attempting to connect with or that requested the assistanc
will normally receive a box that they click on that will complete th
connection between the to systems..
_*Well_that_box_is_no_longer_showing_up_for_them_t o_verify_final_acceptance..._At_this_point_I_will_ now_receive_a_error_message_that_says_something_to _the_effect*
"That the person that has requested assistance or that I am attemptin
to help has not accepted and has left their computer"..... then i
automatically disconnects
I am currently utilizing a Sony Vaio, Windows Vista 32 Home Premium SP
and family & friends are utilizing XP Professional SP2 all systems ar
updated and the 3389 Port is utilized along with static IP addresses...

Is anyone else experiencing this same problem these days since recent
updates from Windows Live that include all the features? What have yo
done or tried to rectify your problems??????

--
BeBeec4
 
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