remote assistance to remotely access client PCs of another domain

Hi all,

I have 2 forest which are connected by a 2way trust with selective
authentication enabled. I have domain admin accounts on both forest. As my IT
support staff are located in 1 forest, there are times where they need to
support end users of another forest. What can i do to allow my IT support
staff to be able to use remote assistance to support users of another forest?
Can i set my support staff to have "allow to authenticate" permission for the
entire forest? If this can be done, will it help? Pls advise. Thks in advance.

I don't believe any special permissions are needed for remote assistance,
since the credentials are provided by the remote user. The remote user will
send an invite with a user id and password for the remote session to the
assistor.

--
Paul Bergson
MVP - Directory Services
MCITP - Enterprise Administrator
MCTS, MCT, MCSE, MCSA, MCP, Security +, BS CSci
2008, Vista, 2003, 2000 (Early Achiever), NT4
Microsoft's Thrive IT Pro of the Month - June 2009

http://www.pbbergs.com Twitter - @pbbergs

Please no e-mails, any questions should be posted in the NewGroups. This
posting is provided "AS IS" with no warranties and confers no rights.
"inenewbl" <> wrote in message
news:0DCBC57B-22B6-4E72-8E4F-...
> Hi all,
>
> I have 2 forest which are connected by a 2way trust with selective
> authentication enabled. I have domain admin accounts on both forest. As my
> IT
> support staff are located in 1 forest, there are times where they need to
> support end users of another forest. What can i do to allow my IT support
> staff to be able to use remote assistance to support users of another
> forest?
> Can i set my support staff to have "allow to authenticate" permission for
> the
> entire forest? If this can be done, will it help? Pls advise. Thks in
> advance.