Thanks for the ideas, but I'm still not there. I had found info yesterday
stating that Vista Home Premium does not support Remote Desktop...but I
haven't seen anything saying that I can't do Remote Assistance with this
version of OS. BTW, the XP machine can request assistance from Vista laptop
#1 and a connection is successfully established. And, I can do the reverse
-- Vista requests of XP. I can still not sucessfully conect when requesting
from Vista laptop #2 (on home network) or on Vista laptop #3 (in different
state) to Vista laptop #1 and get the connection to work. Still ending up
with the RA app "not responding" situation.
I am okay with not being able to OFFER remote assistance, and just accepting
invitations to help and having the connection work. And I don't care if I
have to use email, or file transfer, or WLM . . . anything that will just
work would be great!
"Andre Da Costa[ActiveWin]" wrote:
> Yes it can, it does not support Remote Desktop is what you are referring to.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Curt" <> wrote in message
> news:A70C2FFC-6E7E-4560-8E03-...
> > Not 100% certain, but I don't think Home premium
> > is set up to give remote assistance. it will take connections,
> > but I don't think it can initiate them.
> >
> > --
> > Curt
> >
> >
> > "Boschmum" <> wrote in message
> > news:27639C9C-8C8D-40A7-893E-...
> >> I'm looking for help in using Remote Assistance between Vista machines.
> >> I
> >> have 2 laptop PCs running Vista Home Premium and 1 desktop PC running XP
> >> Pro
> >> SP2 on a home network. My mom's new laptop is running Vista Home Premium
> >> in
> >> another state. I am able to provide Remote Assistance from the XP
> >> machine to
> >> any of the Vista machines (including my mom's). However, I am not able
> >> to
> >> get any of the Vista machines to connect to each other using any of
> >> invite
> >> methods, including running msra.exe and providing IP addresses.
> >>
> >> I have the Windows and PC-cillian firewalls turned off and I've ensured
> >> that
> >> all check boxes for allowing remote access are correctly set, etc. After
> >> the
> >> invites and passwords are exchanged and accepted, the "helper" pc shows
> >> the
> >> intial RA screen with the words "Attempting to connect . . . " After
> >> about 4
> >> minutes, the RA window says "(not responding)." When I view details, I
> >> get
> >> the info listed below. I've looked in all the forums and all over the
> >> network to no avail. Please help! Thanks.
> >>
> >> Problem signature:
> >> Problem Event Name: AppHangB1
> >> Application Name: msra.exe
> >> Application Version: 6.0.6000.16386
> >> Application Timestamp: 4549adda
> >> Hang Signature: 7405
> >> Hang Type: 0
> >> OS Version:
> >> 6.0.6000.2.0.0.768.3
> >> Locale ID: 1033
> >> Additional Hang Signature 1: 47144a6458d105252c17f1e96c6d9512
> >> Additional Hang Signature 2: f274
> >> Additional Hang Signature 3: 5a6f6a14a8ef483e91970151869e3486
> >> Additional Hang Signature 4: 7405
> >> Additional Hang Signature 5: 47144a6458d105252c17f1e96c6d9512
> >> Additional Hang Signature 6: f274
> >> Additional Hang Signature 7: 5a6f6a14a8ef483e91970151869e3486
> >>
> >
>
>
>
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