Remote Assistance Vista to XP

Hello,

I used Windows Live Messenger and Windows Messenger to access Remote
Assistance in XP to help my entire family for nearly four years.

Today I purchased Vista Home Premium and to my total disbelief, apparently
there is no way to connect to an
XP computer from Vista without the XP user having to do major changes to
their firewall settings!?

Can someone tell "there is an easier way"?

Very disappointed in this change in Vista, tsk tsk to Microsoft.

Greetings,

Remote Assistance has changed significantly in Vista, but it's backwards compatible with
what's in XP. In fact the connectivity for Remote Assistance in Vista has greatly improved.
I admit it's certainly not perfect mind you.

May I ask what process you're going through to initiate a connection and what error messages
you're seeing?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Leereemi" <> wrote in message news:eCni58B#...
> Hello,
>
> I used Windows Live Messenger and Windows Messenger to access Remote
> Assistance in XP to help my entire family for nearly four years.
>
> Today I purchased Vista Home Premium and to my total disbelief, apparently
> there is no way to connect to an
> XP computer from Vista without the XP user having to do major changes to
> their firewall settings!?
>
> Can someone tell "there is an easier way"?
>
> Very disappointed in this change in Vista, tsk tsk to Microsoft.
>

The ability to connect through Window Messenger or Windows Live Messenger
was so easy with XP to XP.
Now the XP client (I am the Host) has firewall settings that block the
automatic Remote Connection.

Unlike before, I could connect, go into their system settings and set things
right immediately. I cannot do that
now without having them change the firewall settings, which as this moment,
I have not seen anything at Google
about what the settings look like that need to be changed.

I don't encourage my family or friends to use "just" the Remote Assistance
application, it's much easier (or was) using
Messenger because they did not have to do anything but Request and Accept.

Thanks for help.



"Jonathan Kay [MVP]" <> wrote in message
news:1689F1D9-CD32-4374-A880-...
Greetings,

Remote Assistance has changed significantly in Vista, but it's backwards
compatible with
what's in XP. In fact the connectivity for Remote Assistance in Vista has
greatly improved.
I admit it's certainly not perfect mind you.

May I ask what process you're going through to initiate a connection and
what error messages
you're seeing?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Leereemi" <> wrote in message
news:eCni58B#...
> Hello,
>
> I used Windows Live Messenger and Windows Messenger to access Remote
> Assistance in XP to help my entire family for nearly four years.
>
> Today I purchased Vista Home Premium and to my total disbelief, apparently
> there is no way to connect to an
> XP computer from Vista without the XP user having to do major changes to
> their firewall settings!?
>
> Can someone tell "there is an easier way"?
>
> Very disappointed in this change in Vista, tsk tsk to Microsoft.
>

Whatever were they thinking at Microsoft making Remote Assistance impossible
for the Advanced User
with a Vista Machine trying to connect to an XP machine to give someone
help?

Does Vista work with Vista for remote assistance?



"Leereemi" <> wrote in message
news:OJVL8SO%...
The ability to connect through Window Messenger or Windows Live Messenger
was so easy with XP to XP.
Now the XP client (I am the Host) has firewall settings that block the
automatic Remote Connection.

Unlike before, I could connect, go into their system settings and set things
right immediately. I cannot do that
now without having them change the firewall settings, which as this moment,
I have not seen anything at Google
about what the settings look like that need to be changed.

I don't encourage my family or friends to use "just" the Remote Assistance
application, it's much easier (or was) using
Messenger because they did not have to do anything but Request and Accept.

Thanks for help.



"Jonathan Kay [MVP]" <> wrote in message
news:1689F1D9-CD32-4374-A880-...
Greetings,

Remote Assistance has changed significantly in Vista, but it's backwards
compatible with
what's in XP. In fact the connectivity for Remote Assistance in Vista has
greatly improved.
I admit it's certainly not perfect mind you.

May I ask what process you're going through to initiate a connection and
what error messages
you're seeing?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Leereemi" <> wrote in message
news:eCni58B#...
> Hello,
>
> I used Windows Live Messenger and Windows Messenger to access Remote
> Assistance in XP to help my entire family for nearly four years.
>
> Today I purchased Vista Home Premium and to my total disbelief, apparently
> there is no way to connect to an
> XP computer from Vista without the XP user having to do major changes to
> their firewall settings!?
>
> Can someone tell "there is an easier way"?
>
> Very disappointed in this change in Vista, tsk tsk to Microsoft.
>