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Remote Assistance - XP Pro to Vista?

 
 
Smirnoff
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      01-09-2008
My son has just bought his first computer (Vista Home).

Although I have limited experience of Vista (am using XP Pro) would it
be possible to access his machine via RA to help him with some of the
basics?


 
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Andre Da Costa[ActiveWin]
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      01-09-2008
You need to have Windows Vista Business, Enterprise or Ultimate.
http://www.microsoft.com/windows/pro...onnection.mspx

However, any edition can be client.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry

"Smirnoff" <> wrote in message
news:4B289E8D-559B-4061-9ADA-...
> My son has just bought his first computer (Vista Home).
>
> Although I have limited experience of Vista (am using XP Pro) would it be
> possible to access his machine via RA to help him with some of the basics?
>



 
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Bob
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      01-09-2008
IYou can also use a 3rd party product like TeamViewer. This product is Free
for non commercial use and can be downloaded from here
http://www.teamviewer.com/index.aspx

Bob

"Smirnoff" <> wrote in message
news:4B289E8D-559B-4061-9ADA-...
> My son has just bought his first computer (Vista Home).
>
> Although I have limited experience of Vista (am using XP Pro) would it be
> possible to access his machine via RA to help him with some of the basics?
>
>


 
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Smirnoff
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      01-09-2008
I see. Suspected as much. Thanks

"Andre Da Costa[ActiveWin]" <> wrote in message
news:...
> You need to have Windows Vista Business, Enterprise or Ultimate.
> http://www.microsoft.com/windows/pro...onnection.mspx
>
> However, any edition can be client.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>
> "Smirnoff" <> wrote in message
> news:4B289E8D-559B-4061-9ADA-...
>> My son has just bought his first computer (Vista Home).
>>
>> Although I have limited experience of Vista (am using XP Pro) would
>> it be possible to access his machine via RA to help him with some of
>> the basics?
>>

>
>


 
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Smirnoff
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      01-09-2008
Thanks for the link.

"Bob" <> wrote in message
news:A0F3EE4A-080A-4B51-9F68-...
> IYou can also use a 3rd party product like TeamViewer. This product
> is Free for non commercial use and can be downloaded from here
> http://www.teamviewer.com/index.aspx
>
> Bob
>
> "Smirnoff" <> wrote in message
> news:4B289E8D-559B-4061-9ADA-...
>> My son has just bought his first computer (Vista Home).
>>
>> Although I have limited experience of Vista (am using XP Pro) would
>> it be possible to access his machine via RA to help him with some of
>> the basics?
>>
>>

>


 
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Lou
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      01-09-2008
"Smirnoff" <> wrote in message
news:4B289E8D-559B-4061-9ADA-...
> My son has just bought his first computer (Vista Home).
>
> Although I have limited experience of Vista (am using XP Pro) would it be
> possible to access his machine via RA to help him with some of the basics?
>


Yes,

I have an xp home and pro connected to the same home network as Windows
Vista premium. I use Eudora email to initiate the remote assistance
session. Doing so I can control any computer on my network from any other
computer on the network.

I've used Eudora to initiate control of computers outside my network. I
have never controlled a Windows Vista computer outside of my network but I
suspect it would work.

Lou

 
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