Use Team Viewer.
http://www.teamviewer.com/index.aspx
I put it on every residential computer I repair so I don't have to be
constantly running.
--
Richard Urban
Microsoft MVP
Windows Desktop Experience & Security
"ross m. greenberg" <greenber@@gmail.com> wrote in message
news:60B69328-7FBB-49FA-9D25-...
> I'm looking for some decent remote control software for doing tech support
> with a brain dead user -- actually a set of brain-dead users. I've listed
> are running Vista/win seven, on the remote side Vista or XP. I'm familiar
> with LogMeIn. I'm looking for something with similar functionality that
> requires little if any installation on the remote site.
>
> Free would be nice, of course.
>
> Thanks.
>
> Ross
>
>