Removing software completely

Hi, I am using Vista Home Premium. I loaded a program (which had a 30 day
trial) and because I didn't register it within the 30 days, it won't
function. That is understandable. However, I have the disk, registration
number and serial number but whenever I uninstall and reinstall the program,
it says I have 0 days left and even though I put in the registration details,
it ignores it. I am guessing that somewhere in the computer's memory, there
is something that says this is not a new installation. How can I completely
clean this up and start again from scratch? Many thanks.
--
Trish

On Sun, 15 Jun 2008 20:33:00 -0700, Trish
<> wrote:

> Hi, I am using Vista Home Premium. I loaded a program (which had a 30 day
>trial) and because I didn't register it within the 30 days, it won't
>function. That is understandable. However, I have the disk, registration
>number and serial number but whenever I uninstall and reinstall the program,
>it says I have 0 days left and even though I put in the registration details,
>it ignores it. I am guessing that somewhere in the computer's memory, there
>is something that says this is not a new installation. How can I completely
>clean this up and start again from scratch? Many thanks.

Contact the seller of the program.

It is probably a registry key. Find and remove that and you should be good
to go.

"Trish" <> wrote in message
news:54FA0AB1-9485-4967-B47A-...
> Hi, I am using Vista Home Premium. I loaded a program (which had a 30
> day
> trial) and because I didn't register it within the 30 days, it won't
> function. That is understandable. However, I have the disk,
> registration
> number and serial number but whenever I uninstall and reinstall the
> program,
> it says I have 0 days left and even though I put in the registration
> details,
> it ignores it. I am guessing that somewhere in the computer's memory,
> there
> is something that says this is not a new installation. How can I
> completely
> clean this up and start again from scratch? Many thanks.
> --
> Trish

Thanks Colin. Forgive me for being stupid, bujt where would I find that?
As a matter of fact, i still have the program functioning perfectly on my old
laptop. This particular problem is because I then installed it on my new
laptop, but got too busy to come back to it and didn't register it within the
required 30 days. Do you think it would help if I copied a file across from
one laptop to another - if so, which (or should I perhaps be asking what the
file ending might be for a registry key)? I do appreciate your assistance
as this is very frustrating. In fact the people who provided the software
have changed company or something and I am not even sure I could reach them.
However, having been using this since 2002, I like it and would like to
continue using it. Many thanks Colin.
--
Trish


"Colin Barnhorst" wrote:

> It is probably a registry key. Find and remove that and you should be good
> to go.
>
> "Trish" <> wrote in message
> news:54FA0AB1-9485-4967-B47A-...
> > Hi, I am using Vista Home Premium. I loaded a program (which had a 30
> > day
> > trial) and because I didn't register it within the 30 days, it won't
> > function. That is understandable. However, I have the disk,
> > registration
> > number and serial number but whenever I uninstall and reinstall the
> > program,
> > it says I have 0 days left and even though I put in the registration
> > details,
> > it ignores it. I am guessing that somewhere in the computer's memory,
> > there
> > is something that says this is not a new installation. How can I
> > completely
> > clean this up and start again from scratch? Many thanks.
> > --
> > Trish
>

You may find something in Regedit, HKEY_Local_Machine, Software and the name
of the Software or the company that makes it. You should also look in
Program Files folder on disk, the name of the company or software. In many
cases like this it is sufficient to delete the program folder and any
registry keys it has set up. In some cases not.

You have been using a trial version of software since 2002? Or do you have
valid registration information that the program is not accepting because of
the 30 days thing? It's not real clear.

Earle

"Trish" <> wrote in message
news:2DDE563F-848F-4271-B4B7-...
> Thanks Colin. Forgive me for being stupid, bujt where would I find that?
> As a matter of fact, i still have the program functioning perfectly on my
> old
> laptop. This particular problem is because I then installed it on my new
> laptop, but got too busy to come back to it and didn't register it within
> the
> required 30 days. Do you think it would help if I copied a file across
> from
> one laptop to another - if so, which (or should I perhaps be asking what
> the
> file ending might be for a registry key)? I do appreciate your
> assistance
> as this is very frustrating. In fact the people who provided the
> software
> have changed company or something and I am not even sure I could reach
> them.
> However, having been using this since 2002, I like it and would like to
> continue using it. Many thanks Colin.
> --
> Trish
>
>
> "Colin Barnhorst" wrote:
>
>> It is probably a registry key. Find and remove that and you should be
>> good
>> to go.
>>
>> "Trish" <> wrote in message
>> news:54FA0AB1-9485-4967-B47A-...
>> > Hi, I am using Vista Home Premium. I loaded a program (which had a 30
>> > day
>> > trial) and because I didn't register it within the 30 days, it won't
>> > function. That is understandable. However, I have the disk,
>> > registration
>> > number and serial number but whenever I uninstall and reinstall the
>> > program,
>> > it says I have 0 days left and even though I put in the registration
>> > details,
>> > it ignores it. I am guessing that somewhere in the computer's memory,
>> > there
>> > is something that says this is not a new installation. How can I
>> > completely
>> > clean this up and start again from scratch? Many thanks.
>> > --
>> > Trish
>>

Thanks Earle. I will try as you suggest. I probably didn't make myself
clear. I have been legally using the software since 2002 as I have the
disks, registration, serial number etc. In 2004 I reloaded the program onto
another laptop and had no problems - they just asked me for the regn and
serial - no problem. Now I have done the same, ie I have installed the
program on another laptop, but because I didn't register it straight away, it
must have treated it as a 30 day trial. Now it won't let me put in the
registration details and even uninstalling and reinstalling the program
hasn't helped. I will look at your suggestion and get back to you. Many
thanks.
--
Trish


"Earle Horton" wrote:

> You may find something in Regedit, HKEY_Local_Machine, Software and the name
> of the Software or the company that makes it. You should also look in
> Program Files folder on disk, the name of the company or software. In many
> cases like this it is sufficient to delete the program folder and any
> registry keys it has set up. In some cases not.
>
> You have been using a trial version of software since 2002? Or do you have
> valid registration information that the program is not accepting because of
> the 30 days thing? It's not real clear.
>
> Earle
>
> "Trish" <> wrote in message
> news:2DDE563F-848F-4271-B4B7-...
> > Thanks Colin. Forgive me for being stupid, bujt where would I find that?
> > As a matter of fact, i still have the program functioning perfectly on my
> > old
> > laptop. This particular problem is because I then installed it on my new
> > laptop, but got too busy to come back to it and didn't register it within
> > the
> > required 30 days. Do you think it would help if I copied a file across
> > from
> > one laptop to another - if so, which (or should I perhaps be asking what
> > the
> > file ending might be for a registry key)? I do appreciate your
> > assistance
> > as this is very frustrating. In fact the people who provided the
> > software
> > have changed company or something and I am not even sure I could reach
> > them.
> > However, having been using this since 2002, I like it and would like to
> > continue using it. Many thanks Colin.
> > --
> > Trish
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> It is probably a registry key. Find and remove that and you should be
> >> good
> >> to go.
> >>
> >> "Trish" <> wrote in message
> >> news:54FA0AB1-9485-4967-B47A-...
> >> > Hi, I am using Vista Home Premium. I loaded a program (which had a 30
> >> > day
> >> > trial) and because I didn't register it within the 30 days, it won't
> >> > function. That is understandable. However, I have the disk,
> >> > registration
> >> > number and serial number but whenever I uninstall and reinstall the
> >> > program,
> >> > it says I have 0 days left and even though I put in the registration
> >> > details,
> >> > it ignores it. I am guessing that somewhere in the computer's memory,
> >> > there
> >> > is something that says this is not a new installation. How can I
> >> > completely
> >> > clean this up and start again from scratch? Many thanks.
> >> > --
> >> > Trish
> >>
>
>
>

Hi again Earle, ok I have been there and done that, but there is no sign of
the name of the software not the company. I have just been through the
whole proces again, uninstalling, even removing the folder, and the same
thing keeps happening. Any other suggestions? Incidentally I am using Vista
Home Premium and my other laptop is XP, but I can't really think that would
have anything to do with it ...
--
Trish


"Earle Horton" wrote:

> You may find something in Regedit, HKEY_Local_Machine, Software and the name
> of the Software or the company that makes it. You should also look in
> Program Files folder on disk, the name of the company or software. In many
> cases like this it is sufficient to delete the program folder and any
> registry keys it has set up. In some cases not.
>
> You have been using a trial version of software since 2002? Or do you have
> valid registration information that the program is not accepting because of
> the 30 days thing? It's not real clear.
>
> Earle
>
> "Trish" <> wrote in message
> news:2DDE563F-848F-4271-B4B7-...
> > Thanks Colin. Forgive me for being stupid, bujt where would I find that?
> > As a matter of fact, i still have the program functioning perfectly on my
> > old
> > laptop. This particular problem is because I then installed it on my new
> > laptop, but got too busy to come back to it and didn't register it within
> > the
> > required 30 days. Do you think it would help if I copied a file across
> > from
> > one laptop to another - if so, which (or should I perhaps be asking what
> > the
> > file ending might be for a registry key)? I do appreciate your
> > assistance
> > as this is very frustrating. In fact the people who provided the
> > software
> > have changed company or something and I am not even sure I could reach
> > them.
> > However, having been using this since 2002, I like it and would like to
> > continue using it. Many thanks Colin.
> > --
> > Trish
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> It is probably a registry key. Find and remove that and you should be
> >> good
> >> to go.
> >>
> >> "Trish" <> wrote in message
> >> news:54FA0AB1-9485-4967-B47A-...
> >> > Hi, I am using Vista Home Premium. I loaded a program (which had a 30
> >> > day
> >> > trial) and because I didn't register it within the 30 days, it won't
> >> > function. That is understandable. However, I have the disk,
> >> > registration
> >> > number and serial number but whenever I uninstall and reinstall the
> >> > program,
> >> > it says I have 0 days left and even though I put in the registration
> >> > details,
> >> > it ignores it. I am guessing that somewhere in the computer's memory,
> >> > there
> >> > is something that says this is not a new installation. How can I
> >> > completely
> >> > clean this up and start again from scratch? Many thanks.
> >> > --
> >> > Trish
> >>
>
>
>

If it's not obvious then perhaps the company has hidden it, to prevent
people from using the thirty day trial period over and over. You may have
to contact the vendor. You might try having Regedit search the whole
registry for the key. Program name or company is usually what they use.

Earle

"Trish" <> wrote in message
news6BC4957-1315-4538-A4FB-...
> Hi again Earle, ok I have been there and done that, but there is no sign
> of
> the name of the software not the company. I have just been through the
> whole proces again, uninstalling, even removing the folder, and the same
> thing keeps happening. Any other suggestions? Incidentally I am using
> Vista
> Home Premium and my other laptop is XP, but I can't really think that
> would
> have anything to do with it ...
> --
> Trish
>
>
> "Earle Horton" wrote:
>
>> You may find something in Regedit, HKEY_Local_Machine, Software and the
>> name
>> of the Software or the company that makes it. You should also look in
>> Program Files folder on disk, the name of the company or software. In
>> many
>> cases like this it is sufficient to delete the program folder and any
>> registry keys it has set up. In some cases not.
>>
>> You have been using a trial version of software since 2002? Or do you
>> have
>> valid registration information that the program is not accepting because
>> of
>> the 30 days thing? It's not real clear.
>>
>> Earle
>>
>> "Trish" <> wrote in message
>> news:2DDE563F-848F-4271-B4B7-...
>> > Thanks Colin. Forgive me for being stupid, bujt where would I find
>> > that?
>> > As a matter of fact, i still have the program functioning perfectly on
>> > my
>> > old
>> > laptop. This particular problem is because I then installed it on my
>> > new
>> > laptop, but got too busy to come back to it and didn't register it
>> > within
>> > the
>> > required 30 days. Do you think it would help if I copied a file
>> > across
>> > from
>> > one laptop to another - if so, which (or should I perhaps be asking
>> > what
>> > the
>> > file ending might be for a registry key)? I do appreciate your
>> > assistance
>> > as this is very frustrating. In fact the people who provided the
>> > software
>> > have changed company or something and I am not even sure I could reach
>> > them.
>> > However, having been using this since 2002, I like it and would like
>> > to
>> > continue using it. Many thanks Colin.
>> > --
>> > Trish
>> >
>> >
>> > "Colin Barnhorst" wrote:
>> >
>> >> It is probably a registry key. Find and remove that and you should be
>> >> good
>> >> to go.
>> >>
>> >> "Trish" <> wrote in message
>> >> news:54FA0AB1-9485-4967-B47A-...
>> >> > Hi, I am using Vista Home Premium. I loaded a program (which had a
>> >> > 30
>> >> > day
>> >> > trial) and because I didn't register it within the 30 days, it won't
>> >> > function. That is understandable. However, I have the disk,
>> >> > registration
>> >> > number and serial number but whenever I uninstall and reinstall the
>> >> > program,
>> >> > it says I have 0 days left and even though I put in the registration
>> >> > details,
>> >> > it ignores it. I am guessing that somewhere in the computer's
>> >> > memory,
>> >> > there
>> >> > is something that says this is not a new installation. How can I
>> >> > completely
>> >> > clean this up and start again from scratch? Many thanks.
>> >> > --
>> >> > Trish
>> >>
>>
>>
>>

Thanks Earle.
--
Trish


"Earle Horton" wrote:

> If it's not obvious then perhaps the company has hidden it, to prevent
> people from using the thirty day trial period over and over. You may have
> to contact the vendor. You might try having Regedit search the whole
> registry for the key. Program name or company is usually what they use.
>
> Earle
>
> "Trish" <> wrote in message
> news6BC4957-1315-4538-A4FB-...
> > Hi again Earle, ok I have been there and done that, but there is no sign
> > of
> > the name of the software not the company. I have just been through the
> > whole proces again, uninstalling, even removing the folder, and the same
> > thing keeps happening. Any other suggestions? Incidentally I am using
> > Vista
> > Home Premium and my other laptop is XP, but I can't really think that
> > would
> > have anything to do with it ...
> > --
> > Trish
> >
> >
> > "Earle Horton" wrote:
> >
> >> You may find something in Regedit, HKEY_Local_Machine, Software and the
> >> name
> >> of the Software or the company that makes it. You should also look in
> >> Program Files folder on disk, the name of the company or software. In
> >> many
> >> cases like this it is sufficient to delete the program folder and any
> >> registry keys it has set up. In some cases not.
> >>
> >> You have been using a trial version of software since 2002? Or do you
> >> have
> >> valid registration information that the program is not accepting because
> >> of
> >> the 30 days thing? It's not real clear.
> >>
> >> Earle
> >>
> >> "Trish" <> wrote in message
> >> news:2DDE563F-848F-4271-B4B7-...
> >> > Thanks Colin. Forgive me for being stupid, bujt where would I find
> >> > that?
> >> > As a matter of fact, i still have the program functioning perfectly on
> >> > my
> >> > old
> >> > laptop. This particular problem is because I then installed it on my
> >> > new
> >> > laptop, but got too busy to come back to it and didn't register it
> >> > within
> >> > the
> >> > required 30 days. Do you think it would help if I copied a file
> >> > across
> >> > from
> >> > one laptop to another - if so, which (or should I perhaps be asking
> >> > what
> >> > the
> >> > file ending might be for a registry key)? I do appreciate your
> >> > assistance
> >> > as this is very frustrating. In fact the people who provided the
> >> > software
> >> > have changed company or something and I am not even sure I could reach
> >> > them.
> >> > However, having been using this since 2002, I like it and would like
> >> > to
> >> > continue using it. Many thanks Colin.
> >> > --
> >> > Trish
> >> >
> >> >
> >> > "Colin Barnhorst" wrote:
> >> >
> >> >> It is probably a registry key. Find and remove that and you should be
> >> >> good
> >> >> to go.
> >> >>
> >> >> "Trish" <> wrote in message
> >> >> news:54FA0AB1-9485-4967-B47A-...
> >> >> > Hi, I am using Vista Home Premium. I loaded a program (which had a
> >> >> > 30
> >> >> > day
> >> >> > trial) and because I didn't register it within the 30 days, it won't
> >> >> > function. That is understandable. However, I have the disk,
> >> >> > registration
> >> >> > number and serial number but whenever I uninstall and reinstall the
> >> >> > program,
> >> >> > it says I have 0 days left and even though I put in the registration
> >> >> > details,
> >> >> > it ignores it. I am guessing that somewhere in the computer's
> >> >> > memory,
> >> >> > there
> >> >> > is something that says this is not a new installation. How can I
> >> >> > completely
> >> >> > clean this up and start again from scratch? Many thanks.
> >> >> > --
> >> >> > Trish
> >> >>
> >>
> >>
> >>
>
>
>

Trish wrote:
> Hi again Earle, ok I have been there and done that, but there is no sign of
> the name of the software not the company. I have just been through the
> whole proces again, uninstalling, even removing the folder, and the same
> thing keeps happening. Any other suggestions? Incidentally I am using Vista
> Home Premium and my other laptop is XP, but I can't really think that would
> have anything to do with it ...

OK, grab the Free program, Revo Uninstaller (Google for it). Install
that firstly.

Then install the program and then use Revo to uninstall it and select
the Aggressive mode and Revo will find EVERY key in the register and
highlight them for you to select remove

Frenchy