REPEATED Problems with WinUpdate / 0x80072EE2

Hello --

I am repeatedly having to trash my SoftwareDistribution folder to get
Windows Update to work. I continue to get Error Message "0x80072EE2" with no
seeming pattern.

Further, I am also having frequent but not consistent trouble accessing
Yahoo! Mail -- the page just sits there after I attempt to log in, or, if I
get past that point, when I try to access Inbox or any other folder. I
believe these two issues to be related.

I am NOT running a software Firewall besides the XP Firewall (turning off
has no effect). I am not running any other program which should interfere
with accessing WU or Yahoo! Mail.

The problem seems isolated to one computer. We have a wireless router
(ZyXel P-300) and only the hardwired main computer has trouble; the laptop
and kids' computer (both running XP, both using wireless APs) have no trouble
whatsoever with WU or Yahoo! Mail.

I have tried the all the "basics": Trusted Sites listings, MTU adjustments,
etc., etc., etc. -- ALL of the "solutions" offered for error message
"0x80072EE2."

PLEASE, PLEASE suggest a PERMANENT fix to this ongoing problem. Thank you.

The 0x80072ee2 error is an INTERNET TIMEOUT error. This seems consistent
with the behavior you have observed trying to access your Yahoo! Mail, and,
as such, would suggest that the problem is not with your Datastore -- thus I
would suggest abandoning any future activities involving deletion of the
SoftwareDistribution folder.

The problem is quite possibly related directly to your wireless router.
Since you state that the only computer experiencing problems is the
hardwired computer, have you considered the possibility that the hub/switch
in the ZyXel P-300 is defective? What happens if you substitute a different
hub/switch/router between your Internet connection and the hardwired main
computer? What happens if you simply try a different /port/ on the ZyXel
hub/switch?

Also, have you performed any diagnostics on the NIC installed in the
hardwired computer? Perhaps it is defective?? I would suggest:
(a) verifying that the NIC installed in the hardwired computer has the
/latest/ drivers available from the manufacturer's website, and
(b) if that does not resolve the issue, trying a different NIC.

Finally, it is also possible that the cable connecting the hardwired
computer to the ZyXel hub/switch is defective.

While I've presented these ideas in the order I thought of them, the order
in which it would be easiest to perform diagnostics would be:

(1) Verify you have the lastest NIC driver installed on the hardwired
computer. If not, install it.

(2) Inspect the network cable connecting the computer to the ZyXel. Try a
different cable, preferably a known-working cable, but a brand new retail
cable would be the next best option.

(3) Plug the known-working cable into a different port of the ZyXel wireless
router.

(4) Substitute a different NIC in the computer.

(5) Substitute a different wireless router, or router/hub/switch for the
ZyXel.



"Man Above Time" <Man Above > wrote in message
newsC7CCF87-1EEB-462E-A738-...
> Hello --
>
> I am repeatedly having to trash my SoftwareDistribution folder to get
> Windows Update to work. I continue to get Error Message "0x80072EE2" with
> no
> seeming pattern.
>
> Further, I am also having frequent but not consistent trouble accessing
> Yahoo! Mail -- the page just sits there after I attempt to log in, or, if
> I
> get past that point, when I try to access Inbox or any other folder. I
> believe these two issues to be related.
>
> I am NOT running a software Firewall besides the XP Firewall (turning off
> has no effect). I am not running any other program which should interfere
> with accessing WU or Yahoo! Mail.
>
> The problem seems isolated to one computer. We have a wireless router
> (ZyXel P-300) and only the hardwired main computer has trouble; the laptop
> and kids' computer (both running XP, both using wireless APs) have no
> trouble
> whatsoever with WU or Yahoo! Mail.
>
> I have tried the all the "basics": Trusted Sites listings, MTU
> adjustments,
> etc., etc., etc. -- ALL of the "solutions" offered for error message
> "0x80072EE2."
>
> PLEASE, PLEASE suggest a PERMANENT fix to this ongoing problem. Thank
> you.

"Lawrence Garvin" wrote:

> The 0x80072ee2 error is an INTERNET TIMEOUT error. This seems consistent
> with the behavior you have observed trying to access your Yahoo! Mail, and,
> as such, would suggest that the problem is not with your Datastore -- thus I
> would suggest abandoning any future activities involving deletion of the
> SoftwareDistribution folder.
>
> The problem is quite possibly related directly to your wireless router.
> Since you state that the only computer experiencing problems is the
> hardwired computer, have you considered the possibility that the hub/switch
> in the ZyXel P-300 is defective? What happens if you substitute a different
> hub/switch/router between your Internet connection and the hardwired main
> computer? What happens if you simply try a different /port/ on the ZyXel
> hub/switch?
>
> Also, have you performed any diagnostics on the NIC installed in the
> hardwired computer? Perhaps it is defective?? I would suggest:
> (a) verifying that the NIC installed in the hardwired computer has the
> /latest/ drivers available from the manufacturer's website, and
> (b) if that does not resolve the issue, trying a different NIC.
>
> Finally, it is also possible that the cable connecting the hardwired
> computer to the ZyXel hub/switch is defective.
>
> While I've presented these ideas in the order I thought of them, the order
> in which it would be easiest to perform diagnostics would be:
>
> (1) Verify you have the lastest NIC driver installed on the hardwired
> computer. If not, install it.
>
> (2) Inspect the network cable connecting the computer to the ZyXel. Try a
> different cable, preferably a known-working cable, but a brand new retail
> cable would be the next best option.
>
> (3) Plug the known-working cable into a different port of the ZyXel wireless
> router.
>
> (4) Substitute a different NIC in the computer.
>
> (5) Substitute a different wireless router, or router/hub/switch for the
> ZyXel.



Thanks for taking the time to offer this advice. Unfortunately, these fixes
offer no change for what's happening. Drivers updated (I had current), port
changed, all settings checked. Deleting SoftwareDistribution corrected the
WU problem once again, despite trying these other fixes.

I'm pretty certain there is some sort of issue within XP on this computer
that is causing the problem. I'm just hoping I can find out where it is.

After many days of frustration and lots of useless "fixes," I finally was
directed to the CORRECT solution by a ZyXel tech this morning.

I was directed to http://www.dslreports.com/ where I downloaded a program
called Dr. TCP. With Dr. TCP, I was able to change the max MTU (Maximum
Transmission Unit) setting within Win XP to match my router's maximum MTU
(1492).

Both Windows Update and Yahoo! Mail are now flying. :-)