Open Add/Remove Programs in the Control Panel.
Is KB920872 listed ? If yes, then uninstall it.
Follow these steps as laid out by Eric Brodish, MS :
> 1. Download the update from
http://www.microsoft.com/downloads/d...n&Hash=7LFJN64
and save to the C:\ drive
>
> 2. Click on Start > Run
>
> 3. Type C:\WindowsXP-KB920872-x86-ENU.exe /o and click OK
NOTE: There is a space between the last e and the /
If it is not listed in Add/Remove Programs, then show hidden files,
folders, and system files:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html
Using Windows Explorer, navigate to the WINDOWS directory (folder)
Open the $NtUninstallKB920872$ folder and then the spuninst folder
Run spuninst.exe to remove the incorrectly installed update
Then follow Eric's steps as laid out above.
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
norminnj wrote:
> After installing KB920872 (it states that it was installed successfully), it
> downloads again and keeps repeating after each install. The log indicates
> there was an error during the install even though it appeared to install
> sucessfully. Any solutions.
>
> Thanks.