repeating error message in XP

my computer crashed - sudden restart without any warning - after the crash
disk check fixed a lot of dodgy files, and since then it has been saying
"Automatic Updates has encountered a problem and needs to close. We are sorry
for the inconvenience" - the report references wuaudt.exe and esent.dll . I
ran norton windoctor, registry mechanic and registry cleaner which fixed some
minor problems, then I started in safe mode, rolled back a week and disabled
auto updates but the same error msg keeps coming up - continuously - as soon
as i dismiss it - comes up again. Then I logged on as another user - same
error message. Tried manual windows update keeps failing - sorry etc...
Sometimes I can stop the message for a while by killing the "wuaudt" task
but then it starts repeating again. "Sorry for the inconvenience" - what a
joke... it uses 97% CPU time so i can't just ignore it either. I can't face
reinstalling windows again - please help me! There aren't any error numbers -
just "sorry", "sorry", "sorry"

"zeeeee",

Sorry you are hitting this issue. Try this:
1. Close all Internet Explorer windows and any other Internet browser
windows.
2. Click Start
3. Click Run
4. Type: cmd <Enter>
5. In the Command Prompt, type: net stop wuauserv <Enter>
6. Type: net stop bits <Enter>
7. Type: cd %windir%\system32 <Enter>
8. Once in the system32 directory, type: notepad registerit.cmd <Enter>
9. Confirm you wish to create this file.
10. Copy and paste the following into the notepad window:

set ECHO=off

NET STOP WUAUSERV
NET STOP BITS
regsvr32 /s cdm.dll
regsvr32 /s bitsprx2.dll
regsvr32 /s bitsprx3.dll
regsvr32 /s iuengine.dll
regsvr32 /s qmgr.dll
regsvr32 /s qmgrprxy.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml2.dll
regsvr32 /s msxml3.dll
regsvr32 /s urlmon.dll
regsvr32 /s wuapi.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wuauserv.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll

NET START BITS
NET START WUAUSERV
regsvr32 /s softpub.dll
regsvr32 /s initpki.dll
regsvr32 /s mssip32.dll
regsvr32 /s wintrust.dll
regsvr32 /s dssenh.dll
regsvr32 /s rsaenh.dll
regsvr32 /s gpkcsp.dll
regsvr32 /s sccbase.dll
regsvr32 /s slbcsp.dll
regsvr32 /s cryptdlg.dll
regsvr32 /s jscript.dll

11. Save this file, by pressing <Ctrl>+<S>
12. Close this file
13. Back now in the Command Prompt, type: registerit.cmd <Enter>
14. Type: net start bits <Enter>
15. Type: net start wuauserv <Enter>
16. Restart the computer
17. Now see if things improve.

Write us back and let us know how this goes.

Sincerely,

Pat Walters [MSFT]


"zeeeee" <> wrote in message
news:51E7C4DB-41E2-4E3F-AAA5-...
> my computer crashed - sudden restart without any warning - after the crash
> disk check fixed a lot of dodgy files, and since then it has been saying
> "Automatic Updates has encountered a problem and needs to close. We are
sorry
> for the inconvenience" - the report references wuaudt.exe and esent.dll .
I
> ran norton windoctor, registry mechanic and registry cleaner which fixed
some
> minor problems, then I started in safe mode, rolled back a week and
disabled
> auto updates but the same error msg keeps coming up - continuously - as
soon
> as i dismiss it - comes up again. Then I logged on as another user - same
> error message. Tried manual windows update keeps failing - sorry etc...
> Sometimes I can stop the message for a while by killing the "wuaudt" task
> but then it starts repeating again. "Sorry for the inconvenience" - what a
> joke... it uses 97% CPU time so i can't just ignore it either. I can't
face
> reinstalling windows again - please help me! There aren't any error
numbers -
> just "sorry", "sorry", "sorry"