REPOST - Disappointment with Vista alternative media program?

Hi,

I'm posting this question to relevant newsgroups, I hope you don't mind.

I subscribed to the alternative media program and I do not yet what to make
of the six DVD set that I received from Microsoft. I had hoped to order the
64-bit media but something got screwed up and they sent me 32-bit media and
the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
DVD. A more useful product would have SP1 incorporated into the install DVD.
When I tried to run the install DVD from Vista, it told me that I could not
do an upgrade because the version of Vista that I was running was more
recent that the version on the DVD. I subscribe to Vista update loyally. I
did not want to do a clean install and screw up months of work, especially
when I really wanted 64-bit media. I had a look at the other four DVDs. They
all contain folders labeled 'Sources' and one humungous SWM install file. My
copy of Vista does not know what to do with these compressed SWM files and I
cannot Google anything.

Can someone please resolve my puzzlement? Did I receive anything of value
from Microsoft? Do I have any entitlement to 64-bit media?

Thanks.

Why are you reposting? You've already received answers.

Tyro

"Dan (the newbie)" <> wrote in message
news:...
> Hi,
>
> I'm posting this question to relevant newsgroups, I hope you don't mind.
>
> I subscribed to the alternative media program and I do not yet what to
> make
> of the six DVD set that I received from Microsoft. I had hoped to order
> the
> 64-bit media but something got screwed up and they sent me 32-bit media
> and
> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
> DVD. A more useful product would have SP1 incorporated into the install
> DVD.
> When I tried to run the install DVD from Vista, it told me that I could
> not
> do an upgrade because the version of Vista that I was running was more
> recent that the version on the DVD. I subscribe to Vista update loyally. I
> did not want to do a clean install and screw up months of work, especially
> when I really wanted 64-bit media. I had a look at the other four DVDs.
> They
> all contain folders labeled 'Sources' and one humungous SWM install file.
> My
> copy of Vista does not know what to do with these compressed SWM files and
> I
> cannot Google anything.
>
> Can someone please resolve my puzzlement? Did I receive anything of value
> from Microsoft? Do I have any entitlement to 64-bit media?
>
> Thanks.
>

The answer is very, very simple. Just call Microsoft on their 800 number,
speak with customer service or the ordering department, tell them you wanted
64 bit Vista and that they sent you 32 bit Vista and make an arrangement
with them for you to get the 64 bit software.

Tyro


"Dan (the newbie)" <> wrote in message
news:...
> Hi,
>
> I'm posting this question to relevant newsgroups, I hope you don't mind.
>
> I subscribed to the alternative media program and I do not yet what to
> make
> of the six DVD set that I received from Microsoft. I had hoped to order
> the
> 64-bit media but something got screwed up and they sent me 32-bit media
> and
> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
> DVD. A more useful product would have SP1 incorporated into the install
> DVD.
> When I tried to run the install DVD from Vista, it told me that I could
> not
> do an upgrade because the version of Vista that I was running was more
> recent that the version on the DVD. I subscribe to Vista update loyally. I
> did not want to do a clean install and screw up months of work, especially
> when I really wanted 64-bit media. I had a look at the other four DVDs.
> They
> all contain folders labeled 'Sources' and one humungous SWM install file.
> My
> copy of Vista does not know what to do with these compressed SWM files and
> I
> cannot Google anything.
>
> Can someone please resolve my puzzlement? Did I receive anything of value
> from Microsoft? Do I have any entitlement to 64-bit media?
>
> Thanks.
>

The other question I have is you say you received 6 DVDs. With what software
on them? Both 64 bit and 32 bit Vista come on 1 DVD each.

Tyro

"Dan (the newbie)" <> wrote in message
news:...
> Hi,
>
> I'm posting this question to relevant newsgroups, I hope you don't mind.
>
> I subscribed to the alternative media program and I do not yet what to
> make
> of the six DVD set that I received from Microsoft. I had hoped to order
> the
> 64-bit media but something got screwed up and they sent me 32-bit media
> and
> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
> DVD. A more useful product would have SP1 incorporated into the install
> DVD.
> When I tried to run the install DVD from Vista, it told me that I could
> not
> do an upgrade because the version of Vista that I was running was more
> recent that the version on the DVD. I subscribe to Vista update loyally. I
> did not want to do a clean install and screw up months of work, especially
> when I really wanted 64-bit media. I had a look at the other four DVDs.
> They
> all contain folders labeled 'Sources' and one humungous SWM install file.
> My
> copy of Vista does not know what to do with these compressed SWM files and
> I
> cannot Google anything.
>
> Can someone please resolve my puzzlement? Did I receive anything of value
> from Microsoft? Do I have any entitlement to 64-bit media?
>
> Thanks.
>

DVD1 is 2007, Windows Vista Ultimate 32-bit software only. It is Gold with
a hologram

There is a Green DVD: Service Pack 1.

DVDs 2-5 each contains a folders with single large compressed SWM install
files, that are unknown to my Vista or to Google.

This does not look like a recent software release. is it a clearance sale of
old product?

Where can I get information about the SWM files? Do they have any value for
installation, maintenance, repair or options for Vista?

Should I save these DVDs or should I chuck them in the garbage? If I chuck
them in the garbage will I be sorry I did so at a later time?

Is there any online documentation regarding the product I received? If this
is clearance of old product, is there any information about the old product?

The part numbers are

X12-25533-02
X12-25534-02
X12-25535-02
X12-25536-02

X12-25521-01
X14-29202-01

Will I have an equal amount of grief if I order 64-bit media?

Thanks for your help.



"Tyro" <> wrote in message
news:IRlll.16200$...
> The other question I have is you say you received 6 DVDs. With what
> software on them? Both 64 bit and 32 bit Vista come on 1 DVD each.
>
> Tyro
>
> "Dan (the newbie)" <> wrote in message
> news:...
>> Hi,
>>
>> I'm posting this question to relevant newsgroups, I hope you don't mind.
>>
>> I subscribed to the alternative media program and I do not yet what to
>> make
>> of the six DVD set that I received from Microsoft. I had hoped to order
>> the
>> 64-bit media but something got screwed up and they sent me 32-bit media
>> and
>> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a
>> separate
>> DVD. A more useful product would have SP1 incorporated into the install
>> DVD.
>> When I tried to run the install DVD from Vista, it told me that I could
>> not
>> do an upgrade because the version of Vista that I was running was more
>> recent that the version on the DVD. I subscribe to Vista update loyally.
>> I
>> did not want to do a clean install and screw up months of work,
>> especially
>> when I really wanted 64-bit media. I had a look at the other four DVDs.
>> They
>> all contain folders labeled 'Sources' and one humungous SWM install file.
>> My
>> copy of Vista does not know what to do with these compressed SWM files
>> and I
>> cannot Google anything.
>>
>> Can someone please resolve my puzzlement? Did I receive anything of value
>> from Microsoft? Do I have any entitlement to 64-bit media?
>>
>> Thanks.
>>

1 second and the following showed up

http://www.google.com/search?sourcei...12&q=SWM+Files

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Dan (the newbie)" <> wrote in message
news:%23Ayn$...
> DVD1 is 2007, Windows Vista Ultimate 32-bit software only. It is Gold with a
> hologram
>
> There is a Green DVD: Service Pack 1.
>
> DVDs 2-5 each contains a folders with single large compressed SWM install files,
> that are unknown to my Vista or to Google.
>
> This does not look like a recent software release. is it a clearance sale of old
> product?
>
> Where can I get information about the SWM files? Do they have any value for
> installation, maintenance, repair or options for Vista?
>
> Should I save these DVDs or should I chuck them in the garbage? If I chuck them in
> the garbage will I be sorry I did so at a later time?
>
> Is there any online documentation regarding the product I received? If this is
> clearance of old product, is there any information about the old product?
>
> The part numbers are
>
> X12-25533-02
> X12-25534-02
> X12-25535-02
> X12-25536-02
>
> X12-25521-01
> X14-29202-01
>
> Will I have an equal amount of grief if I order 64-bit media?
>
> Thanks for your help.
>
>
>
> "Tyro" <> wrote in message
> news:IRlll.16200$...
>> The other question I have is you say you received 6 DVDs. With what software on
>> them? Both 64 bit and 32 bit Vista come on 1 DVD each.
>>
>> Tyro
>>
>> "Dan (the newbie)" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> I'm posting this question to relevant newsgroups, I hope you don't mind.
>>>
>>> I subscribed to the alternative media program and I do not yet what to make
>>> of the six DVD set that I received from Microsoft. I had hoped to order the
>>> 64-bit media but something got screwed up and they sent me 32-bit media and
>>> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a separate
>>> DVD. A more useful product would have SP1 incorporated into the install DVD.
>>> When I tried to run the install DVD from Vista, it told me that I could not
>>> do an upgrade because the version of Vista that I was running was more
>>> recent that the version on the DVD. I subscribe to Vista update loyally. I
>>> did not want to do a clean install and screw up months of work, especially
>>> when I really wanted 64-bit media. I had a look at the other four DVDs. They
>>> all contain folders labeled 'Sources' and one humungous SWM install file. My
>>> copy of Vista does not know what to do with these compressed SWM files and I
>>> cannot Google anything.
>>>
>>> Can someone please resolve my puzzlement? Did I receive anything of value
>>> from Microsoft? Do I have any entitlement to 64-bit media?
>>>
>>> Thanks.
>>>
>

All he has to do is call Microsoft on a free 800 number. He does not have to
get involved with swm files or wim files. He barely knows how to tie his
shoes, as he does not want to call Microsoft for free and immediate help.

Tyro

"Peter Foldes" <> wrote in message
news:ufA$...
> 1 second and the following showed up
>
> http://www.google.com/search?sourcei...12&q=SWM+Files
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Dan (the newbie)" <> wrote in message
> news:%23Ayn$...
>> DVD1 is 2007, Windows Vista Ultimate 32-bit software only. It is Gold
>> with a hologram
>>
>> There is a Green DVD: Service Pack 1.
>>
>> DVDs 2-5 each contains a folders with single large compressed SWM install
>> files, that are unknown to my Vista or to Google.
>>
>> This does not look like a recent software release. is it a clearance sale
>> of old product?
>>
>> Where can I get information about the SWM files? Do they have any value
>> for installation, maintenance, repair or options for Vista?
>>
>> Should I save these DVDs or should I chuck them in the garbage? If I
>> chuck them in the garbage will I be sorry I did so at a later time?
>>
>> Is there any online documentation regarding the product I received? If
>> this is clearance of old product, is there any information about the old
>> product?
>>
>> The part numbers are
>>
>> X12-25533-02
>> X12-25534-02
>> X12-25535-02
>> X12-25536-02
>>
>> X12-25521-01
>> X14-29202-01
>>
>> Will I have an equal amount of grief if I order 64-bit media?
>>
>> Thanks for your help.
>>
>>
>>
>> "Tyro" <> wrote in message
>> news:IRlll.16200$...
>>> The other question I have is you say you received 6 DVDs. With what
>>> software on them? Both 64 bit and 32 bit Vista come on 1 DVD each.
>>>
>>> Tyro
>>>
>>> "Dan (the newbie)" <> wrote in message
>>> news:...
>>>> Hi,
>>>>
>>>> I'm posting this question to relevant newsgroups, I hope you don't
>>>> mind.
>>>>
>>>> I subscribed to the alternative media program and I do not yet what to
>>>> make
>>>> of the six DVD set that I received from Microsoft. I had hoped to order
>>>> the
>>>> 64-bit media but something got screwed up and they sent me 32-bit media
>>>> and
>>>> the DVDs were dated 2007. Was this a clearance sale? SP1 was on a
>>>> separate
>>>> DVD. A more useful product would have SP1 incorporated into the install
>>>> DVD.
>>>> When I tried to run the install DVD from Vista, it told me that I could
>>>> not
>>>> do an upgrade because the version of Vista that I was running was more
>>>> recent that the version on the DVD. I subscribe to Vista update
>>>> loyally. I
>>>> did not want to do a clean install and screw up months of work,
>>>> especially
>>>> when I really wanted 64-bit media. I had a look at the other four DVDs.
>>>> They
>>>> all contain folders labeled 'Sources' and one humungous SWM install
>>>> file. My
>>>> copy of Vista does not know what to do with these compressed SWM files
>>>> and I
>>>> cannot Google anything.
>>>>
>>>> Can someone please resolve my puzzlement? Did I receive anything of
>>>> value
>>>> from Microsoft? Do I have any entitlement to 64-bit media?
>>>>
>>>> Thanks.
>>>>
>>
>