Repost: W2k3 and framework 1.1 service pack 1

Hi,
as many others I have a problem to install this new SP1 on a W2k3 server
EE english (neither from MS windows update site nor SUS).

The windows update.log says
Success IUENGINE Asynchronous Download started
Success IUENGINE Download destination root folder is: C:\WUTemp
Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...28315acd27.EXE
Success IUENGINE Local path
C:\WUTemp\com_microsoft.867460_DOT_NET_1_1_SP1_Win 2k3_Serv_GDR\WindowsServer2003-KB867460-x86-ENU.EXE
Success IUENGINE See iuhist.xml for details: Download finished
Success IUENGINE Asynchronous Install started
Success IUENGINE Asynchronous Install completed startup
Error IUENGINE Install Set Restore Point (Error 0x00000078:
This function is not supported on this system.)
Success IUENGINE Installing SOFTWARE item from publisher
com_microsoft
Success IUENGINE Installer Command Type: EXE
Error IUENGINE See iuhist.xml for details: Install finished
(Error 0xC0000005)
Success IUENGINE Shutting down
Success IUCTL Shutting down


and in iuhist.xml there is an error line
installStatus value="FAILED" needsReboot="1" errorCode="-1073741819"

I deleted catroot2 but it doesn't help and on drive C: there is 5 GB space.

On a XP workstation and a W2k3 server (german) I had no problems.

Regards
--
Juergen Heckel

"Juergen Heckel" <> wrote in message
news:...
> Hi,
> as many others I have a problem to install this new SP1 on a W2k3 server
> EE english (neither from MS windows update site nor SUS).
>
> The windows update.log says
....
> Error IUENGINE Install Set Restore Point (Error 0x00000078:
> This function is not supported on this system.)

Have you disabled the System Restore service?

....
> Error IUENGINE See iuhist.xml for details: Install finished (Error 0xC0000005)

That might be an intercepted crash code.
Check your Event log for a possible clue (probably the Application log.)


Good luck

Robert Aldwinckle
---

Hi,
thank you for your answer.

Robert Aldwinckle wrote:
>> Error IUENGINE Install Set Restore Point (Error 0x00000078:
>> This function is not supported on this system.)
>
>
> Have you disabled the System Restore service?
>
This service is not available on a w2k3 server.

>
> That might be an intercepted crash code.
> Check your Event log for a possible clue (probably the Application log.)
>
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 08.09.2004
Time: 07:48:02
User: N/A
Computer: SERVER3
Description:
Faulting application update.exe, version 5.5.31.0, faulting module
update.exe, version 5.5.31.0, fault address 0x00061d6a.


Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 75 70 64 ure upd
0018: 61 74 65 2e 65 78 65 20 ate.exe
0020: 35 2e 35 2e 33 31 2e 30 5.5.31.0
0028: 20 69 6e 20 75 70 64 61 in upda
0030: 74 65 2e 65 78 65 20 35 te.exe 5
0038: 2e 35 2e 33 31 2e 30 20 .5.31.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 36 31 64 t 00061d
0050: 36 61 6a


Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 08.09.2004
Time: 07:48:03
User: N/A
Computer: SERVER3
Description:
The application, i:\00045a56b4d6767714\update\update.exe, generated an
application error The error occurred on 09/08/2004 @ 07:48:03.355 The
exception generated was c0000005 at address 01061D6A (update)
........


Before this update I could install all hotfixes without problems.
--
Juergen Heckel

"Juergen Heckel" <> wrote in message
news:
....
> Robert Aldwinckle wrote:
>> Have you disabled the System Restore service?
>>
> This service is not available on a w2k3 server.

It might be an idea to cross-post to a newsgroup for your OS then
to see if others see the same symptom (even if they don't get your
second symptom.) I would be wondering if you were downloading
the correct version of the update, for example.

....
>> That might be an intercepted crash code.
>> Check your Event log for a possible clue (probably the Application log.)

....
> Computer: SERVER3
> Description:
> Faulting application update.exe, version 5.5.31.0, faulting module update.exe, version 5.5.31.0, fault address 0x00061d6a.

Hmm... the DLL Help Database (EN-US version) has no record
of this version even when I switch to Language: German.

The next thing that I would do is check drwtsn32.log for any clues.
(In English dumps that means looking for the Stack Back Trace which
follows the appropriate (e.g. last) instance of FAULT -> which prefixes
the crash address in the interpreted code portion of the dump.)

I would also download the update manually, try to install it (in case that
works), and expand it since I think that that is where the proper
update.exe could be coming from. If it turned out that the version
there is different from the version which crashes you would have a new
tack for investigation. At the same time you could take better note
of any differences in Language versions if appropriate. (As a long shot
expanding the update would also give you the option of installing using
a different version of update.exe but most likely you will find something
simpler to change which avoids the problem.)

Hmm... it looks as if there is no explicit expand option with these
updates. What I did to see the same version of update.exe that you
found was execute the download with the /help switch and then
open the subdirectory that it created while the help prompt was active.

So I guess that answers the previous question about where update.exe
was coming from. In that case my next hope would be that there
is something in the install log which indicates that there was a problem
detected before the crash. (Fixing whatever that is could avoid any
concern about the crash.)

I can never keep straight which diagnostics are generated by which
updates; so what I do is just do a find of all files changed on that day
and look for readable ones about the time that the install was attempted.
E.g. do you have a KB867460.log or *.log which contains
867460?

Again, I think that you may be more likely to get better help from
newsgroups where the users share common products and can
compare experience with them. This is one of the reasons why
I didn't reply to your first post.


Good luck

Robert
---

Robert Aldwinckle wrote:
second symptom.) I would be wondering if you were downloading
> the correct version of the update, for example.
>
Hi,
thank you.
WU and SUS are trying to install the same english version for the
english server.

>
> So I guess that answers the previous question about where update.exe
> was coming from. In that case my next hope would be that there
> is something in the install log which indicates that there was a problem
> detected before the crash. (Fixing whatever that is could avoid any
> concern about the crash.)
>
Some weeks ago I installed the interims SP1 build 1218 (and deinstalled
it without any error). But in the KB867460 install logfile I found the
following line:

105.078: FindFirstFile c:\windows\$hf_mig$\*.*
111.172: AnalyzeForBranching: g_bRepeatInventory set to TRUE because
target file c:\windows\microsoft.net\framework\v1.1.4322\setre gni.exe
has branch sp1rc1 which is greater than branch for rtmqfe

It seems that the deinstallation of SP1 did not do it correctly :-(
But the update.exe of KB867460 should not crash.

How can I re-install framework 1.1?
--
Juergen Heckel

"Juergen Heckel" <> wrote in message
news:
....
> Some weeks ago I installed the interims SP1 build 1218 (and deinstalled
> it without any error). But in the KB867460 install logfile I found the
> following line:
>
> 105.078: FindFirstFile c:\windows\$hf_mig$\*.*
> 111.172: AnalyzeForBranching: g_bRepeatInventory set to TRUE because
> target file c:\windows\microsoft.net\framework\v1.1.4322\setre gni.exe
> has branch sp1rc1 which is greater than branch for rtmqfe
>
> It seems that the deinstallation of SP1 did not do it correctly :-(
> But the update.exe of KB867460 should not crash.
>
> How can I re-install framework 1.1?

I'm not clear what your symptoms are from now.
Did you try downloading the update and installing it manually?
Is that execution what these log entries are reflecting?
FWIW I'm surprised that the /help display shows no provision
for a forced reinstall (as a contingency for a problem such
as yours.)

My *guess* would be that you should be able to uninstall *something*
which would allow you to revert to an earlier version of the problem
module. However, I will repeat, first I would search for another
newsgroup where this same issue may have already been discussed
or where a better procedure might be uncovered.


Good luck

Robert
---

Juergen Heckel <> wrote in message news:<>...
> How can I re-install framework 1.1?

Pick up the redistributable package (dotnetfx.exe version 1.1) at
http://www.microsoft.com/downloads/d...displaylang=en
(aka http://snurl.com/14ot )

(I had a different problem with 1.1 SP1 - it broke csunit (see
http://www.csunit.org ) on my system. When I tried to uninstall
and reinstall csunit, I discovered csunit installation was also
broken. When I tried to rebuild csunit from source, it crashed
Visual Studio (and sent a crash report to Microsoft). So I
uninstalled Microsoft .NET Framework 1.1 in Add/Remove Programs
and reinstalled it from dotnetfx. Things seem much better now.

BTW, I got to dotnetfx via
http://msdn.microsoft.com/netframewo...s/default.aspx
which doesn't seem to list 1.1 SP1. Maybe the author of that page
knows something the Windows Update people don't know. . .)

Robert Praetorius wrote:
> uninstalled Microsoft .NET Framework 1.1 in Add/Remove Programs
> and reinstalled it from dotnetfx. Things seem much better now.
>

Hi,
thank you.
Framework 1.1 is part of the OS W2k3 and cannot be deinstalled :-(
I tried this already.
--
Juergen Heckel

Robert Aldwinckle wrote:
>
> I'm not clear what your symptoms are from now.
> Did you try downloading the update and installing it manually?

Hi,
I did a download from Windows Update and got the same file as from my
own SUS.
With both files I have the same error messages.

>
> My *guess* would be that you should be able to uninstall *something*
> which would allow you to revert to an earlier version of the problem

With W2k3 I cannot deinstall Framework as this is now a part of the OS.

> module. However, I will repeat, first I would search for another
> newsgroup where this same issue may have already been discussed
> or where a better procedure might be uncovered.
>
Thanks, I will do a search.
--
Juergen Heckel

Robert Aldwinckle wrote:
> module. However, I will repeat, first I would search for another
> newsgroup where this same issue may have already been discussed
> or where a better procedure might be uncovered.
>

Hi,
today I did a repair installation on this W2k3 server and now I could
install this SP1 successfull.
Thanks again.

--
Juergen Heckel