Request for remote access

If I request remove access to my mom's computer it works fine and she can see
mine; however when she requests remote access to mine I accept and it keep
saying it is accesing her computer and she never gets the dialog box to say
yes or no. Do you know how I can fix this. I turned off Norton Systemworks
on my computer and on hers and it still will not work and we both use Windox
XP.
Thanks

Greetings,

Is your mom using a router or anything similar? If so, what you're describing typically
happens when the side to connect to remote assistance is behind a non-UPnP router. If
possible, you and her should a look around in the router configuration for an option to turn
on UPnP if possible (not all routers have the option).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"sheila4typing" <> wrote in message
news:803F7D70-4B29-47E1-A9E1-...
> If I request remove access to my mom's computer it works fine and she can see
> mine; however when she requests remote access to mine I accept and it keep
> saying it is accesing her computer and she never gets the dialog box to say
> yes or no. Do you know how I can fix this. I turned off Norton Systemworks
> on my computer and on hers and it still will not work and we both use Windox
> XP.
> Thanks

Johnathan,

My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?

Sheila
"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Is your mom using a router or anything similar? If so, what you're describing typically
> happens when the side to connect to remote assistance is behind a non-UPnP router. If
> possible, you and her should a look around in the router configuration for an option to turn
> on UPnP if possible (not all routers have the option).
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "sheila4typing" <> wrote in message
> news:803F7D70-4B29-47E1-A9E1-...
> > If I request remove access to my mom's computer it works fine and she can see
> > mine; however when she requests remote access to mine I accept and it keep
> > saying it is accesing her computer and she never gets the dialog box to say
> > yes or no. Do you know how I can fix this. I turned off Norton Systemworks
> > on my computer and on hers and it still will not work and we both use Windox
> > XP.
> > Thanks
>
>

Greetings,

UPnP is an architecture for pervasive peer-to-peer network connectivity of
intelligent appliances, wireless devices, and PCs of all form factors. It is
designed to bring easy-to-use, flexible, standards-based connectivity to
ad-hoc or unmanaged networks whether in the home, in a small business,
public spaces, or attached to the Internet. UPnP is a distributed, open
networking architecture that leverages TCP/IP and the Web technologies to
enable seamless proximity networking in addition to control and data
transfer among networked devices in the home, office, and public spaces.

UPnP is more than just a simple extension of the plug and play peripheral
model. It is designed to support zero-configuration, "invisible" networking,
and automatic discovery for a breadth of device categories from a wide range
of vendors. This means a device can dynamically join a network, obtain an IP
address, convey its capabilities, and learn about the presence and
capabilities of other devices. DHCP and DNS servers are optional and are
used only if available on the network. Finally, a device can leave a network
smoothly and automatically without leaving any unwanted state behind.

UPnP leverages Internet components, including IP, TCP, UDP, HTTP, and XML.
Like the Internet, contracts are based on wire protocols that are
declarative, expressed in XML, and communicated via HTTP. IP internetworking
is a strong choice for UPnP because of its proven ability to span different
physical media, to enable real world multiple-vendor interoperation, and to
achieve synergy with the Internet and many home and office intranets. UPnP
has been explicitly designed to accommodate these environments. Further, via
bridging, UPnP accommodates media running non-IP protocols when cost,
technology, or legacy prevents the media or devices attached to it from
running IP.




--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
"sheila4typing" <> wrote in message
news:3B8D888A-D07C-495D-8918-...
> Johnathan,
>
> My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?
>
> Sheila
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Is your mom using a router or anything similar? If so, what you're
>> describing typically
>> happens when the side to connect to remote assistance is behind a
>> non-UPnP router. If
>> possible, you and her should a look around in the router configuration
>> for an option to turn
>> on UPnP if possible (not all routers have the option).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "sheila4typing" <> wrote in
>> message
>> news:803F7D70-4B29-47E1-A9E1-...
>> > If I request remove access to my mom's computer it works fine and she
>> > can see
>> > mine; however when she requests remote access to mine I accept and it
>> > keep
>> > saying it is accesing her computer and she never gets the dialog box to
>> > say
>> > yes or no. Do you know how I can fix this. I turned off Norton
>> > Systemworks
>> > on my computer and on hers and it still will not work and we both use
>> > Windox
>> > XP.
>> > Thanks
>>
>>

Hi Sheila,

Ah, then no worries that's not the problem. It's rather difficult just over the newsgroup to
really determine what the problem is although it may be the firewall (even though it's turned
"off" most third-party software firewalls continue to block).

She could also try using the Application Sharing feature under Activities which uses a
different executable to connect, thereby more than likely generating a new prompt from the
firewall (assuming it's configured that way) so you can help her out.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"sheila4typing" <> wrote in message
news:3B8D888A-D07C-495D-8918-...
> Johnathan,
>
> My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?
>
> Sheila
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Is your mom using a router or anything similar? If so, what you're describing typically
>> happens when the side to connect to remote assistance is behind a non-UPnP router. If
>> possible, you and her should a look around in the router configuration for an option to
>> turn
>> on UPnP if possible (not all routers have the option).
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "sheila4typing" <> wrote in message
>> news:803F7D70-4B29-47E1-A9E1-...
>> > If I request remove access to my mom's computer it works fine and she can see
>> > mine; however when she requests remote access to mine I accept and it keep
>> > saying it is accesing her computer and she never gets the dialog box to say
>> > yes or no. Do you know how I can fix this. I turned off Norton Systemworks
>> > on my computer and on hers and it still will not work and we both use Windox
>> > XP.
>> > Thanks
>>
>>

Jonathan Yaniv <> wrote:

Are you going to claim this as your own work?

> UPnP is an architecture for pervasive peer-to-peer network connectivity of
http://www.upnp.org/about/default.asp

> UPnP is more than just a simple extension of the plug and play peripheral
> model. It is designed to support zero-configuration, "invisible" networking,
http://www.microsoft.com/technet/pro...te/upnpxp.mspx

> UPnP leverages Internet components, including IP, TCP, UDP, HTTP, and XML.
http://xml.coverpages.org/ni2003-08-22-a.html

Did I claim it was my own work?

--
Jonathan Yaniv
Microsoft Windows Live Butterfly


Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/
<> wrote in message
news:rslq04-...
> Jonathan Yaniv <> wrote:
>
> Are you going to claim this as your own work?
>
>> UPnP is an architecture for pervasive peer-to-peer network connectivity
>> of
> http://www.upnp.org/about/default.asp
>
>> UPnP is more than just a simple extension of the plug and play peripheral
>> model. It is designed to support zero-configuration, "invisible"
>> networking,
> http://www.microsoft.com/technet/pro...te/upnpxp.mspx
>
>> UPnP leverages Internet components, including IP, TCP, UDP, HTTP, and
>> XML.
> http://xml.coverpages.org/ni2003-08-22-a.html
>
>
>
>

I understand and thank you for you help. I open up my Windows live messenger
and looked under action which then I could select start an activity and I am
assuming that is where I'll find application sharing feature? Will this
feature allow me to take control of her computer. She is 70 years old and if
I have to type every move she needs to make it will be a nightmare ha ha

Sheila

"Jonathan Kay [MVP]" wrote:

> Hi Sheila,
>
> Ah, then no worries that's not the problem. It's rather difficult just over the newsgroup to
> really determine what the problem is although it may be the firewall (even though it's turned
> "off" most third-party software firewalls continue to block).
>
> She could also try using the Application Sharing feature under Activities which uses a
> different executable to connect, thereby more than likely generating a new prompt from the
> firewall (assuming it's configured that way) so you can help her out.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "sheila4typing" <> wrote in message
> news:3B8D888A-D07C-495D-8918-...
> > Johnathan,
> >
> > My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?
> >
> > Sheila
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> Is your mom using a router or anything similar? If so, what you're describing typically
> >> happens when the side to connect to remote assistance is behind a non-UPnP router. If
> >> possible, you and her should a look around in the router configuration for an option to
> >> turn
> >> on UPnP if possible (not all routers have the option).
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >> "sheila4typing" <> wrote in message
> >> news:803F7D70-4B29-47E1-A9E1-...
> >> > If I request remove access to my mom's computer it works fine and she can see
> >> > mine; however when she requests remote access to mine I accept and it keep
> >> > saying it is accesing her computer and she never gets the dialog box to say
> >> > yes or no. Do you know how I can fix this. I turned off Norton Systemworks
> >> > on my computer and on hers and it still will not work and we both use Windox
> >> > XP.
> >> > Thanks
> >>
> >>
>
>
>

Hi Sheila,

It should be at the bottom of the Activities (where you just found it). It isn't that
intuitive to be fair, it might be worth trying with one of your other contacts so you know
what you're getting into and know what to expect before you try it with her. I personally
applaud her for learning and using about technology though. Of course, I assume some of that
is your influence .

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"sheila4typing" <> wrote in message
news:59E12E08-92C5-4989-B363-...
>I understand and thank you for you help. I open up my Windows live messenger
> and looked under action which then I could select start an activity and I am
> assuming that is where I'll find application sharing feature? Will this
> feature allow me to take control of her computer. She is 70 years old and if
> I have to type every move she needs to make it will be a nightmare ha ha
>
> Sheila
>
> "Jonathan Kay [MVP]" wrote:
>
>> Hi Sheila,
>>
>> Ah, then no worries that's not the problem. It's rather difficult just over the newsgroup
>> to
>> really determine what the problem is although it may be the firewall (even though it's
>> turned
>> "off" most third-party software firewalls continue to block).
>>
>> She could also try using the Application Sharing feature under Activities which uses a
>> different executable to connect, thereby more than likely generating a new prompt from the
>> firewall (assuming it's configured that way) so you can help her out.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>>
>> "sheila4typing" <> wrote in message
>> news:3B8D888A-D07C-495D-8918-...
>> > Johnathan,
>> >
>> > My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?
>> >
>> > Sheila
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Greetings,
>> >>
>> >> Is your mom using a router or anything similar? If so, what you're describing
>> >> typically
>> >> happens when the side to connect to remote assistance is behind a non-UPnP router. If
>> >> possible, you and her should a look around in the router configuration for an option to
>> >> turn
>> >> on UPnP if possible (not all routers have the option).
>> >>
>> >> --
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >> --
>> >>
>> >> "sheila4typing" <> wrote in message
>> >> news:803F7D70-4B29-47E1-A9E1-...
>> >> > If I request remove access to my mom's computer it works fine and she can see
>> >> > mine; however when she requests remote access to mine I accept and it keep
>> >> > saying it is accesing her computer and she never gets the dialog box to say
>> >> > yes or no. Do you know how I can fix this. I turned off Norton Systemworks
>> >> > on my computer and on hers and it still will not work and we both use Windox
>> >> > XP.
>> >> > Thanks
>> >>
>> >>
>>
>>
>>

Hi Jonathan,

We tired the application sharing and she can only see mine just like when we
did remote access. If she initiates remote access or application sharing it
never connects.

Any other suggestions?

Thanks
Sheila

"Jonathan Kay [MVP]" wrote:

> Hi Sheila,
>
> It should be at the bottom of the Activities (where you just found it). It isn't that
> intuitive to be fair, it might be worth trying with one of your other contacts so you know
> what you're getting into and know what to expect before you try it with her. I personally
> applaud her for learning and using about technology though. Of course, I assume some of that
> is your influence .
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "sheila4typing" <> wrote in message
> news:59E12E08-92C5-4989-B363-...
> >I understand and thank you for you help. I open up my Windows live messenger
> > and looked under action which then I could select start an activity and I am
> > assuming that is where I'll find application sharing feature? Will this
> > feature allow me to take control of her computer. She is 70 years old and if
> > I have to type every move she needs to make it will be a nightmare ha ha
> >
> > Sheila
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Hi Sheila,
> >>
> >> Ah, then no worries that's not the problem. It's rather difficult just over the newsgroup
> >> to
> >> really determine what the problem is although it may be the firewall (even though it's
> >> turned
> >> "off" most third-party software firewalls continue to block).
> >>
> >> She could also try using the Application Sharing feature under Activities which uses a
> >> different executable to connect, thereby more than likely generating a new prompt from the
> >> firewall (assuming it's configured that way) so you can help her out.
> >>
> >> --
> >> Jonathan Kay
> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >> --
> >>
> >>
> >> "sheila4typing" <> wrote in message
> >> news:3B8D888A-D07C-495D-8918-...
> >> > Johnathan,
> >> >
> >> > My mother has 56K modem. Sorry but I dont know what a non-UPnP router is?
> >> >
> >> > Sheila
> >> > "Jonathan Kay [MVP]" wrote:
> >> >
> >> >> Greetings,
> >> >>
> >> >> Is your mom using a router or anything similar? If so, what you're describing
> >> >> typically
> >> >> happens when the side to connect to remote assistance is behind a non-UPnP router. If
> >> >> possible, you and her should a look around in the router configuration for an option to
> >> >> turn
> >> >> on UPnP if possible (not all routers have the option).
> >> >>
> >> >> --
> >> >> Jonathan Kay
> >> >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> >> >> Associate Expert
> >> >> http://www.microsoft.com/windowsxp/expertzone/
> >> >> Messenger Resources - http://messenger.jonathankay.com
> >> >> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> >> >> You *must* contact me for redistribution rights.
> >> >> --
> >> >>
> >> >> "sheila4typing" <> wrote in message
> >> >> news:803F7D70-4B29-47E1-A9E1-...
> >> >> > If I request remove access to my mom's computer it works fine and she can see
> >> >> > mine; however when she requests remote access to mine I accept and it keep
> >> >> > saying it is accesing her computer and she never gets the dialog box to say
> >> >> > yes or no. Do you know how I can fix this. I turned off Norton Systemworks
> >> >> > on my computer and on hers and it still will not work and we both use Windox
> >> >> > XP.
> >> >> > Thanks
> >> >>
> >> >>
> >>
> >>
> >>
>
>