Request Remote Control

This function dosent work in my windows live messenger, always ask the latest
version, but i already got it ( 8.0 build 8.0.0812.00)

So what should i do ?

Greetings,

Actually what the error is asking you to do is install the latest version of Windows
Messenger (not Windows Live Messenger). In order for Remote Assistance to work in Windows
Live Messenger, Windows Messenger (they're separate products) needs to be installed.

You can grab Windows Messenger from here:
http://microsoft.com/downloads/detai...f-9157a3b3d774

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Thanos" <> wrote in message
news0CD8647-8581-4CA6-92D1-...
> This function dosent work in my windows live messenger, always ask the latest
> version, but i already got it ( 8.0 build 8.0.0812.00)
>
> So what should i do ?

I went back to MSN Messenger 7.5 (and I know that used to work with Remote
Assistance) and I still get this message:

Remote Assistance connection could not be established because the remote
host name could not be resolved. Please try again.

What's preventing the two computers from connecting?

Bobbie2836

Hi Bobbie,

It could be two things -- either there's a firewall in place blocking the connection or a
non-UPnP NAT (aka router) being used. It's typically the latter, and you check the UPnP/NAT
status by clicking the Tools menu (or Alt-T if the menu is hidden), then Options, then
Connection category and wait for a few seconds for it to populate the info.

If it's labeled as non-UPnP, you may just need to switch on UPnP in the router configuration.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Bobbie Seabolt" <> wrote in message
news:qOudnUhEnc6e6NzYnZ2dnUVZ_v-...
>I went back to MSN Messenger 7.5 (and I know that used to work with Remote Assistance) and I
>still get this message:
>
> Remote Assistance connection could not be established because the remote host name could
> not be resolved. Please try again.
>
> What's preventing the two computers from connecting?
>
> Bobbie2836
>