Required Services for WU won't start

I recieved the error message that one of the three required services for
Windows update would not start. I checked the services and sure enough the
update service and BITS were not started when I attempt to start Bits I
receive "Windows could not start the Background Intelligent Transfer Service
on Local Computer refers me to the event log, where there is no mention of
the service failure, and then refers to Bits service specific error code
-2147014851. The Automatic Update Service will not start and reports "Error
0x8007273d: The attempted operation is not supported for the type of object
referenced." I am assuming this relates to bits but wanted to include it just
in case. Any advise on this would be appreciated. I can't find this Bits
error in any of the popular newgroups or search engines. Thanks.

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itsmeray wrote:
> The Automatic Update Service will not start and reports "Error
> 0x8007273d:

Please type this commands and post the output.

sc qc bits
sc queryex bits
sc sdshow bits



- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Here are the results, and thanks for taking a whack at this.

C:\>sc qc bits
[SC] GetServiceConfig SUCCESS

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME : LocalSystem

C:\>sc queryex bits

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\>sc sdshow bits

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLO CRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)


"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> itsmeray wrote:
> > The Automatic Update Service will not start and reports "Error
> > 0x8007273d:
>
> Please type this commands and post the output.
>
> sc qc bits
> sc queryex bits
> sc sdshow bits
>
>
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.0 (MingW32)
>
> iD8DBQFC3oohTOjWl8puOQ4RAnrUAJwKAxeCD+VbUuHx845w9E xFz0D31wCdHBSi
> KUNze44oqebt5xYe8JrBPaE=
> =RMNH
> -----END PGP SIGNATURE-----
>

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

itsmeray wrote:
> Here are the results, and thanks for taking a whack at this.


Ufff.... i think that the outputs commands is OK,

maybe you could try to reinstall de BITS service with this command.

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%SystemRoot%\inf\qmgr.inf

reboot windows and check if your problem is solved, if not, review de
Event Viewer (control panel > administrative tools), and in the system
log, search "errors" with source in BITS, the information regarding
Event ID, Source and Description are important. if the errors appears
post the content completely

**/HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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=6DJP
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Unfortunately the command will not run it gives an error that installation
failed. There are also no items in the event viewer related to Bits. Thanks.

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> itsmeray wrote:
> > Here are the results, and thanks for taking a whack at this.
>
>
> Ufff.... i think that the outputs commands is OK,
>
> maybe you could try to reinstall de BITS service with this command.
>
> rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> %SystemRoot%\inf\qmgr.inf
>
> reboot windows and check if your problem is solved, if not, review de
> Event Viewer (control panel > administrative tools), and in the system
> log, search "errors" with source in BITS, the information regarding
> Event ID, Source and Description are important. if the errors appears
> post the content completely
>
> **/HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/default...&Product=winxp
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.0 (MingW32)
>
> iD8DBQFC3qEcTOjWl8puOQ4RAsDIAJ0XhpLmhvPR02YxBTkev6 cIdslF4ACeKUMz
> 50nZSu0xZSxXgkzirG4H5fU=
> =6DJP
> -----END PGP SIGNATURE-----
>

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

itsmeray wrote:
> Unfortunately the command will not run it gives an error that installation
> failed.

It's strange....

some program installed (malware maybe...) are interfering with the
wuauserv (Automatic Update Service) and bits service.

Please, download HijackThis, and post us the log.
http://www.spywareinfo.com/~merijn/downloads.html


type this commands also, and post the output.


sc qc wuauserv
sc queryex wuauserv
sc sdshow wuauserv


- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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I have the same problems only i managed to install bits again. After the
installation and the reboot when i try to start the bits service it returns
"error 2: the specified file cannot be found by the system" (or something
like that - it's a translation from greek). I also post the results from the
commands you suggested to the other user:

C:\>sc qc bits
[SC] GetServiceConfig SUCCESS

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME :
DEPENDENCIES : RpcSs
SERVICE_START_NAME : LocalSystem

C:\>sc queryex bits

SERVICE_NAME: bits
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE :2 (0x2)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\>sc sdshow bits

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLO CRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)


"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> itsmeray wrote:
> > Unfortunately the command will not run it gives an error that installation
> > failed.
>
> It's strange....
>
> some program installed (malware maybe...) are interfering with the
> wuauserv (Automatic Update Service) and bits service.
>
> Please, download HijackThis, and post us the log.
> http://www.spywareinfo.com/~merijn/downloads.html
>
>
> type this commands also, and post the output.
>
>
> sc qc wuauserv
> sc queryex wuauserv
> sc sdshow wuauserv
>
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.0 (MingW32)
>
> iD8DBQFC31CuTOjWl8puOQ4RAlKzAKCm65EmfyFHO3PYKG40hN rmCLkHxgCaAnnn
> wuO0dtJiswqBUSRzHRyp3So=
> =BzCJ
> -----END PGP SIGNATURE-----
>

"itsmeray" <> wrote in message
news:564AEADC-8C8D-4557-8C72-...
>I recieved the error message that one of the three required services for
> Windows update would not start. I checked the services and sure enough the
> update service and BITS were not started when I attempt to start Bits I
> receive "Windows could not start the Background Intelligent Transfer Service
> on Local Computer refers me to the event log, where there is no mention of
> the service failure, and then refers to Bits service specific error code
> -2147014851. The Automatic Update Service will not start and reports "Error
> 0x8007273d: The attempted operation is not supported for the type of object
> referenced." I am assuming this relates to bits but wanted to include it just
> in case. Any advise on this would be appreciated. I can't find this Bits
> error in any of the popular newgroups or search engines. Thanks.


You're right. Let's try some inferences about it.

http://inetexplorer.mvps.org/archive/wuc.htm

It's not in there but we can find in there 0x8007276B
and it apparently is related to symbolic code WSASYSNOTREADY

Searching with that symbolic code we find:

http://msdn.microsoft.com/library/de...or_codes_2.asp

and in there we find a decimal number beside it: 10091
guessing or otherwise check that 10091 == 0x276B

So now we can see if your code is related to the decimal equivalent
of its lower half too: 0x273d == 10045

and then we can find:

<quote>
WSAEOPNOTSUPP 10045 Operation not supported.
The attempted operation is not supported for the type of object referenced.
Usually this occurs when a socket descriptor to a socket that cannot support
this operation is trying to accept a connection on a datagram socket.
</quote>


Ok... so that confirms the text that you saw in your log.

It also makes fermu's idea about malware look reasonable.
E.g. once you have eliminated malware one of the *final* repair steps
will be (in a cmd window):

netsh winsock reset


Good luck

Robert Aldwinckle
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