Resolution of 0x80072EE2 error in Update ver 5

I fixed this problem, and thought news of the fix might benefit others.

Yesterday I logged into Windows Update, was prompted to download a new
version, did so, and discovered that Windows Update no longer works. Error
code: 0x80072EE2 .

It turned out that the new version of Update wants messenger services
(svchost) enabled. I enabled Messenger services (Control Panel --> Services
--> Messenger) long enough to access Windows Update; problem solved.

As I recall, I didn't have the option yesterday to refuse the update to V5.
I could download V5, or not run Windows Update anymore; those were the
choices. I think Microsoft might save users like me much grief by either,
(a), making the download optional, or (b) warning users of anything that the
new version of mandatory software might not like.

Microsoft is doing this with SP2, I gather. The computer press has carried
articles about applications that don't work with SP2. Users needn't install
SP2 at all. But in this case, I was given no choice but to download V5. If
I hadn't figured out the fix, the download would have cost me the use of this
tool.

im an XP Pro use and I am receiving this error message, Ive gone into control
panal as advsd but cannot see the >services>messenger prompt, does the set up
differ for XP Pro users? Your help would be much appreciated and I wish I
hadnt be forced to update the update procedure.

"Newsgroup Reader" wrote:

> I fixed this problem, and thought news of the fix might benefit others.
>
> Yesterday I logged into Windows Update, was prompted to download a new
> version, did so, and discovered that Windows Update no longer works. Error
> code: 0x80072EE2 .
>
> It turned out that the new version of Update wants messenger services
> (svchost) enabled. I enabled Messenger services (Control Panel --> Services
> --> Messenger) long enough to access Windows Update; problem solved.
>
> As I recall, I didn't have the option yesterday to refuse the update to V5.
> I could download V5, or not run Windows Update anymore; those were the
> choices. I think Microsoft might save users like me much grief by either,
> (a), making the download optional, or (b) warning users of anything that the
> new version of mandatory software might not like.
>
> Microsoft is doing this with SP2, I gather. The computer press has carried
> articles about applications that don't work with SP2. Users needn't install
> SP2 at all. But in this case, I was given no choice but to download V5. If
> I hadn't figured out the fix, the download would have cost me the use of this
> tool.

Hi there, Im an XP PRO user and I cant find the option in control panel
mentioned in this post, any suggestions on how I can get past this problem?

"Newsgroup Reader" wrote:

> I fixed this problem, and thought news of the fix might benefit others.
>
> Yesterday I logged into Windows Update, was prompted to download a new
> version, did so, and discovered that Windows Update no longer works. Error
> code: 0x80072EE2 .
>
> It turned out that the new version of Update wants messenger services
> (svchost) enabled. I enabled Messenger services (Control Panel --> Services
> --> Messenger) long enough to access Windows Update; problem solved.
>
> As I recall, I didn't have the option yesterday to refuse the update to V5.
> I could download V5, or not run Windows Update anymore; those were the
> choices. I think Microsoft might save users like me much grief by either,
> (a), making the download optional, or (b) warning users of anything that the
> new version of mandatory software might not like.
>
> Microsoft is doing this with SP2, I gather. The computer press has carried
> articles about applications that don't work with SP2. Users needn't install
> SP2 at all. But in this case, I was given no choice but to download V5. If
> I hadn't figured out the fix, the download would have cost me the use of this
> tool.

Apologies for the incomplete information. I tried to log on earlier
to reply, but for some reason no longer have the option to sign in via
http://support.microsoft.com/newsgroups/default.aspx. I am accessing
your message via Google Groups.

I have disabled messenger services in my XP Pro computer, which may be
why this fix worked for me. If you haven't disabled messenger
services, I suppose it would have no affect. I should have pointed
this out in my earlier posting.

"Services" should be under "Administrative Tools" in Control Panel.
"Messenger" is a selection in "Services."

"JohnW" <> wrote in message news:<81848116-5609-4CDD-932E->...
> im an XP Pro use and I am receiving this error message, Ive gone into control
> panal as advsd but cannot see the >services>messenger prompt, does the set up
> differ for XP Pro users? Your help would be much appreciated and I wish I
> hadnt be forced to update the update procedure.
>
> "Newsgroup Reader" wrote:
>
> > I fixed this problem, and thought news of the fix might benefit others.
> >
> > Yesterday I logged into Windows Update, was prompted to download a new
> > version, did so, and discovered that Windows Update no longer works. Error
> > code: 0x80072EE2 .
> >
> > It turned out that the new version of Update wants messenger services
> > (svchost) enabled. I enabled Messenger services (Control Panel --> Services
> > --> Messenger) long enough to access Windows Update; problem solved.
> >
> > As I recall, I didn't have the option yesterday to refuse the update to V5.
> > I could download V5, or not run Windows Update anymore; those were the
> > choices. I think Microsoft might save users like me much grief by either,
> > (a), making the download optional, or (b) warning users of anything that the
> > new version of mandatory software might not like.
> >
> > Microsoft is doing this with SP2, I gather. The computer press has carried
> > articles about applications that don't work with SP2. Users needn't install
> > SP2 at all. But in this case, I was given no choice but to download V5. If
> > I hadn't figured out the fix, the download would have cost me the use of this
> > tool.

This 2003 PC Magazine article discusses the disabling of Messenger services:

http://www.pcmag.com/article2/0,4149,990145,00.asp


"JohnW" <> wrote in message news:<81848116-5609-4CDD-932E->...
> im an XP Pro use and I am receiving this error message, Ive gone into control
> panal as advsd but cannot see the >services>messenger prompt, does the set up
> differ for XP Pro users? Your help would be much appreciated and I wish I
> hadnt be forced to update the update procedure.
>
> "Newsgroup Reader" wrote:
>
> > I fixed this problem, and thought news of the fix might benefit others.
> >
> > Yesterday I logged into Windows Update, was prompted to download a new
> > version, did so, and discovered that Windows Update no longer works. Error
> > code: 0x80072EE2 .
> >
> > It turned out that the new version of Update wants messenger services
> > (svchost) enabled. I enabled Messenger services (Control Panel --> Services
> > --> Messenger) long enough to access Windows Update; problem solved.
> >
> > As I recall, I didn't have the option yesterday to refuse the update to V5.
> > I could download V5, or not run Windows Update anymore; those were the
> > choices. I think Microsoft might save users like me much grief by either,
> > (a), making the download optional, or (b) warning users of anything that the
> > new version of mandatory software might not like.
> >
> > Microsoft is doing this with SP2, I gather. The computer press has carried
> > articles about applications that don't work with SP2. Users needn't install
> > SP2 at all. But in this case, I was given no choice but to download V5. If
> > I hadn't figured out the fix, the download would have cost me the use of this
> > tool.

John, it looks like I don't have much of a future in technical
support. I did a little more investigating, and realize that my last
messages have been misleading.

When Windows Update v5 failed, I had Messenger services blocked in
Control Panel --> Administrative Tools --> Services, and svchost
blocked in my firewall. As it turns out, it was not necessary to
enable Messenger services. Once I unblocked svchost, the new Windows
Update worked.

The PC Magazine article I linked earlier refers to the disabling of
Messenger services. I checked svchost on 'Answers that Work,' and
suspect I never should have had it disabled in the first place.



"JohnW" <> wrote in message news:<81848116-5609-4CDD-932E->...
> im an XP Pro use and I am receiving this error message, Ive gone into control
> panal as advsd but cannot see the >services>messenger prompt, does the set up
> differ for XP Pro users? Your help would be much appreciated and I wish I
> hadnt be forced to update the update procedure.
>
> "Newsgroup Reader" wrote:
>
> > I fixed this problem, and thought news of the fix might benefit others.
> >
> > Yesterday I logged into Windows Update, was prompted to download a new
> > version, did so, and discovered that Windows Update no longer works. Error
> > code: 0x80072EE2 .
> >
> > It turned out that the new version of Update wants messenger services
> > (svchost) enabled. I enabled Messenger services (Control Panel --> Services
> > --> Messenger) long enough to access Windows Update; problem solved.
> >
> > As I recall, I didn't have the option yesterday to refuse the update to V5.
> > I could download V5, or not run Windows Update anymore; those were the
> > choices. I think Microsoft might save users like me much grief by either,
> > (a), making the download optional, or (b) warning users of anything that the
> > new version of mandatory software might not like.
> >
> > Microsoft is doing this with SP2, I gather. The computer press has carried
> > articles about applications that don't work with SP2. Users needn't install
> > SP2 at all. But in this case, I was given no choice but to download V5. If
> > I hadn't figured out the fix, the download would have cost me the use of this
> > tool.

I encountered the same problem and found that the problem
lay with my router, not Windows. I have a Dlink 624 router
connecting my wireless network to my DSL modem. In the
router configuration pages, under WAN, there is a setting
labelled "MTU". By default, this is set to 1500. By
lowering the value to 1452, Windows Update magically
started working. Hope this helps.

>-----Original Message-----
>John, it looks like I don't have much of a future in technical
>support. I did a little more investigating, and realize
that my last
>messages have been misleading.
>
>When Windows Update v5 failed, I had Messenger services
blocked in
>Control Panel --> Administrative Tools --> Services, and
svchost
>blocked in my firewall. As it turns out, it was not
necessary to
>enable Messenger services. Once I unblocked svchost, the
new Windows
>Update worked.
>
>The PC Magazine article I linked earlier refers to the
disabling of
>Messenger services. I checked svchost on 'Answers that
Work,' and
>suspect I never should have had it disabled in the first
place.
>
>
>
>"JohnW" <> wrote in message
news:<81848116-5609-4CDD-932E->...
>> im an XP Pro use and I am receiving this error message,
Ive gone into control
>> panal as advsd but cannot see the >services>messenger
prompt, does the set up
>> differ for XP Pro users? Your help would be much
appreciated and I wish I
>> hadnt be forced to update the update procedure.
>>
>> "Newsgroup Reader" wrote:
>>
>> > I fixed this problem, and thought news of the fix
might benefit others.
>> >
>> > Yesterday I logged into Windows Update, was prompted
to download a new
>> > version, did so, and discovered that Windows Update no
longer works. Error
>> > code: 0x80072EE2 .
>> >
>> > It turned out that the new version of Update wants
messenger services
>> > (svchost) enabled. I enabled Messenger services
(Control Panel --> Services
>> > --> Messenger) long enough to access Windows Update;
problem solved.
>> >
>> > As I recall, I didn't have the option yesterday to
refuse the update to V5.
>> > I could download V5, or not run Windows Update
anymore; those were the
>> > choices. I think Microsoft might save users like me
much grief by either,
>> > (a), making the download optional, or (b) warning
users of anything that the
>> > new version of mandatory software might not like.
>> >
>> > Microsoft is doing this with SP2, I gather. The
computer press has carried
>> > articles about applications that don't work with SP2.
Users needn't install
>> > SP2 at all. But in this case, I was given no choice
but to download V5. If
>> > I hadn't figured out the fix, the download would have
cost me the use of this
>> > tool.
>.
>