Roll-back the monitor driver. If no joy, roll-back the graphics driver.
HOW TO: Use the Driver Roll Back Feature to Restore a Previous Version of a
Device Driver in Windows XP:
http://support.microsoft.com/kb/306546
In the future, resolve to get driver updates only from the driver or
computer manufacturer's manufacturer's website, not Windows Update.
=> Those with IE-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general
On the web:
http://www.microsoft.com/communities...plorer.general
In your newsreader:
news://msnews.microsoft.com/microsof...plorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Redick79 wrote:
> Here’s my problem: Several nights ago my girlfriend was running Windows
> Update on her computer. Not only did she download the critical updates,
> she
> also clicked several other hardware updates as well. She downloaded the
> Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor
> driver,
> & NVIDIA Vanta/Vanta LT driver. After installing these updates the
> computer
> automatically shut down for the evening. When I turned on the computer the
> next day I had two new problems. First, the resolution was completely
> jacked
> up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The
> computer now automatically adjusts back to 640 x 480 resolution. No matter
> what I do, it always returns to this setting. I have changed the setting
> in
> display properties, manually had the monitor look for optimal display
> settings, and even changed the display properties in Safe Mode. Nothing
> has
> worked. The interesting thing is that the resolution is just fine when in
> Safe Mode. But, as soon as I exit back to the regular Windows program, the
> resolution is messed up again. I read on a previous post that in a similar
> situation relocating and downloading the appropriate video card driver
> solved the problem. Apparently Microsoft doesn’t always download the
> right driver. The driver needed for this system is actually a Windows
> Me/98
> driver, because that was that last driver supported by this video card
> (Vanta/Vanta LT). I downloaded it, but still have the problem. Frustrated,
> I finally decided to roll back Windows to a restore point about a week ago
> before the problems occurred. Unfortunately, when the restore process was
> about 95% completed, it stopped and told me it could not restore to this
> particular point. So, I
> tried twice more choosing different points. Same result. This kind of
> concerns me as well.
>
> Another problem that might be related (which I’ve also researched on
> this
> site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was
> downloaded with the updates. This was never a problem previous to the
> updates. After reading some of these posts, I deleted the Flash activeX
> program and haven’t had a problem. However, whenever I load a page with
> Flash it wants to load it again. I did once, and the problem started all
> over
> again. So, I deleted it again. But now I can’t view any flash content.
>
> One more piece of information that might be helpful. This computer, as you
> can probably guess by the video card, was originally running Windows 98.
> Her
> family loaded XP about a year ago. I’m not sure if this would cause any
> problems with Update (perhaps causing it to download the latest XP driver
> not supported by the video card), but I figure the more information you
> have the better. I’ve been working on this problem for almost a week
> now.
> I'm extremely desperate to fix this. Any help would be greatly
> appreciated.
> Thanks. Redick
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