resolving calendar entries

I am using my handheld with syncing with outlook at work
and at home. All works fine at work. When I connect at
home, it attempts to resolve all the attendees associated
with all of the appointments in my calendar. It fails
and when I start the resolve process, I get a message
that says it does not recognize a name (e.g.,
Smith,John). When I select the show more names dialog,
it does three strange things:

1) It is showing the names from which to select
as "<first name> <last name>" and seems to think mayvbe
that Smith is the start of the first name.
2) John Smith does not show up on the list of names
*even though* it is in the contacts list so I cannot
select it even taking into account the differing orders.
3) Nevertheless, when I try to add John Smith as a new
contact, it recognizes that it is already in the contact
list and asks whether I want to merge them or not.

Any suggestions on how to fix? I am plenty happy to have
it not resolve the names it all except then it leaves
those appointments out of the calendar all together.

Thanks
rcp2

I think in order to be able to select John Smith from the "Show More Names"
list you need to have an email address in your Contacts list for John Smith
(not just a telephone number).

--
~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
http://www.spiderwebwoman.com/resources/


rcp2 <> wrote:
> I am using my handheld with syncing with outlook at work
> and at home. All works fine at work. When I connect at
> home, it attempts to resolve all the attendees associated
> with all of the appointments in my calendar. It fails
> and when I start the resolve process, I get a message
> that says it does not recognize a name (e.g.,
> Smith,John). When I select the show more names dialog,
> it does three strange things:
>
> 1) It is showing the names from which to select
> as "<first name> <last name>" and seems to think mayvbe
> that Smith is the start of the first name.
> 2) John Smith does not show up on the list of names
> *even though* it is in the contacts list so I cannot
> select it even taking into account the differing orders.
> 3) Nevertheless, when I try to add John Smith as a new
> contact, it recognizes that it is already in the contact
> list and asks whether I want to merge them or not.
>
> Any suggestions on how to fix? I am plenty happy to have
> it not resolve the names it all except then it leaves
> those appointments out of the calendar all together.
>
> Thanks
> rcp2

There is an email address for John Smith in the contacts list.

Could the problem be related to the fact that the calendar entries have
Smith,John as the name and activesync cannot figure out that it shoudl be
loocking for John Smith?

Thanks
Rcp2

"Kathleen Anderson [MVP - FP]" wrote:

> I think in order to be able to select John Smith from the "Show More Names"
> list you need to have an email address in your Contacts list for John Smith
> (not just a telephone number).
>
> --
> ~ Kathleen Anderson
> Microsoft MVP - FrontPage
> Spider Web Woman Designs
> http://www.spiderwebwoman.com/resources/
>
>
> rcp2 <> wrote:
> > I am using my handheld with syncing with outlook at work
> > and at home. All works fine at work. When I connect at
> > home, it attempts to resolve all the attendees associated
> > with all of the appointments in my calendar. It fails
> > and when I start the resolve process, I get a message
> > that says it does not recognize a name (e.g.,
> > Smith,John). When I select the show more names dialog,
> > it does three strange things:
> >
> > 1) It is showing the names from which to select
> > as "<first name> <last name>" and seems to think mayvbe
> > that Smith is the start of the first name.
> > 2) John Smith does not show up on the list of names
> > *even though* it is in the contacts list so I cannot
> > select it even taking into account the differing orders.
> > 3) Nevertheless, when I try to add John Smith as a new
> > contact, it recognizes that it is already in the contact
> > list and asks whether I want to merge them or not.
> >
> > Any suggestions on how to fix? I am plenty happy to have
> > it not resolve the names it all except then it leaves
> > those appointments out of the calendar all together.
> >
> > Thanks
> > rcp2
>
>

When you select "Show more names", you can type in the box - if you type in
"John Smith" (without the quotes) it should take you to the correct entry -
it's there - that's why you get the message when you try and add him again.
It *is* convoluted, but it works - at least it does for me.

--
~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
http://www.spiderwebwoman.com/resources/


rcp2 <> wrote:
> There is an email address for John Smith in the contacts list.
>
> Could the problem be related to the fact that the calendar entries
> have Smith,John as the name and activesync cannot figure out that it
> shoudl be loocking for John Smith?
>
> Thanks
> Rcp2
>
> "Kathleen Anderson [MVP - FP]" wrote:
>
>> I think in order to be able to select John Smith from the "Show More
>> Names" list you need to have an email address in your Contacts list
>> for John Smith (not just a telephone number).
>>
>> --
>> ~ Kathleen Anderson
>> Microsoft MVP - FrontPage
>> Spider Web Woman Designs
>> http://www.spiderwebwoman.com/resources/
>>
>>
>> rcp2 <> wrote:
>>> I am using my handheld with syncing with outlook at work
>>> and at home. All works fine at work. When I connect at
>>> home, it attempts to resolve all the attendees associated
>>> with all of the appointments in my calendar. It fails
>>> and when I start the resolve process, I get a message
>>> that says it does not recognize a name (e.g.,
>>> Smith,John). When I select the show more names dialog,
>>> it does three strange things:
>>>
>>> 1) It is showing the names from which to select
>>> as "<first name> <last name>" and seems to think mayvbe
>>> that Smith is the start of the first name.
>>> 2) John Smith does not show up on the list of names
>>> *even though* it is in the contacts list so I cannot
>>> select it even taking into account the differing orders.
>>> 3) Nevertheless, when I try to add John Smith as a new
>>> contact, it recognizes that it is already in the contact
>>> list and asks whether I want to merge them or not.
>>>
>>> Any suggestions on how to fix? I am plenty happy to have
>>> it not resolve the names it all except then it leaves
>>> those appointments out of the calendar all together.
>>>
>>> Thanks
>>> rcp2