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Restarting Problems after 2/10/05 Update

 
 
K Redding
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      02-11-2005
After installing the newest updates yesterday, my computer would not restart.
I get a message saying that Windows was unable to start. It will not start
in safe mode or the last known configuration mode.

Has anyone experienced this problem, and if so, how did you solve it?

I really want to save system restore for an absolute last resort as I am a
law student with lots of documents saved that I can't afford to lose!
 
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sjoyce88
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      02-11-2005
I'm not going to be of much help, but I had the same problem you did after
installing
the latest windows xp critcal updates on 2/10/05. At first it said that
windows was unable to load properly. I told it to boot up like normal.
After it booted up I kept getting a variety of errors and ended up with the
"blue screen of death".

I was at least able to boot in safe mode. After trying to delete a variety
of drivers (it kept saying my sound card was bad) and reloading them.... I
finally ended up doing a system restore. At least now I don't get the BSOD,
but I'm still getting some "fatal exception errors" that I'm struggling with.

Let me know if you find out any more info.

Thanks


"K Redding" wrote:

> After installing the newest updates yesterday, my computer would not restart.
> I get a message saying that Windows was unable to start. It will not start
> in safe mode or the last known configuration mode.
>
> Has anyone experienced this problem, and if so, how did you solve it?
>
> I really want to save system restore for an absolute last resort as I am a
> law student with lots of documents saved that I can't afford to lose!

 
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Rick Merrill
Guest
Posts: n/a

 
      02-12-2005
K Redding wrote:
> After installing the newest updates yesterday, my computer would not restart.
> I get a message saying that Windows was unable to start. It will not start
> in safe mode or the last known configuration mode.
>
> Has anyone experienced this problem, and if so, how did you solve it?
>
> I really want to save system restore for an absolute last resort as I am a
> law student with lots of documents saved that I can't afford to lose!


Note that the "Restore" function gives you many choices of the last
save. ALSO note that doing a 'system restore' in Win XP does NOT loose
any of your documents!
 
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Pat Walters [MSFT]
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Posts: n/a

 
      02-17-2005
"K Redding,"

If you are all concerned about these documents, please reboot into Safe Mode
or Safe Mode with Command Prompt.
1. Reboot the machine
2. As soon as the machine powers off and starts to power up again, start
pressing F8 every one second or so, until you see a menu.
3. Move to the choice Safe Mode or Safe Mode with Command Prompt.
4. When the system boots up, copy off the latest documents first onto a
floppy drive or another storage device, such as a USB memory stick, etc.

Feel free to reboot, or use msconfig here to set up the system restore and
go back to a date before this instability. Finally, let me add that you
should start the updates one at a time. I realize this is mundane and
monotonous, but it will help to further debug the problem in knowing which
update encountered it, versus all subsequent updates having the same issue.

Sincerely,

Pat Walters [MSFT]

"K Redding" <K > wrote in message
newsFCEA364-2ED3-4CF1-95BC-...
> After installing the newest updates yesterday, my computer would not

restart.
> I get a message saying that Windows was unable to start. It will not

start
> in safe mode or the last known configuration mode.
>
> Has anyone experienced this problem, and if so, how did you solve it?
>
> I really want to save system restore for an absolute last resort as I am a
> law student with lots of documents saved that I can't afford to lose!



 
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