Hello Ken,
I don't have a solution for the first. What HP have to said?
For your second question
Acronis True Image
http://www.acronis.com/
Good luck
--
"toywill" wrote:
> model: hp a6120n
> system: Vista home premium 32bit
>
> Problem:
> First time backup to cdr using system backup and restore program.
> about 90 % in cdr backup. program aborted with file error message.
> when Clicked on fix available the program started to write current backup
> to the restore drive (d).
> Now my restore backup drive is full.
>
> I have ordered the restore backup disks.
> have turned off automatic backup.
>
> ? Is there anyway I can take out the data in the restore backup drive and
> save the original data in the restart drive.
> ? what is a good compatiable backup software program for Vista for external
> backups.
>
> ken