Thank You so much. It would seem that I am back to the damaged Windows. This
is good (I hope). I had backed up his data anyway.
Now, I would like to install the right operating system, keeping my files
and settings, but the installer says that the upgrade is disabled. Only the
option for a clean install is available from my install disk. Can this be
forced?
Is there a way that I can do the operating system re-install (or repair it),
so that I may keep his settings and programs?
Remember, this seems to be due to the troublesome KSOD (I do not have a
Vista logo ot login screen after the green loading and Microsoft copyright
bar). Nobody should have to go through this. He is a licensed user.
Note:
The original Dell disks (which replacements have not been ordered yet), do
not require an installation key.
His office suite disks are in on the other coast.
I have googled, yahooed, probed, scoped and palpated the internet trying to
find a solution to this issue.
Any ideas?
Julian (Desperately Seeking Login)
"Brink" <> wrote in message
news:...
>
> Hello Julian,
>
> Yes, you can. This will help show you how to. Be sure to backup
> anything that you do not want to lose first though.
>
> 'Windows.old folder - Restore into a new installation'
> (http://www.vistax64.com/tutorials/23...tallation.html)
>
> Hope this helps,
> Shawn
>
>
> stjulian;1147195 Wrote:
>> A bit of confusion had occured during a repair of windows to fix the
>> "Black
>> Screen of Death (KSOD)" issue. I was told to use a Vista installation
>> disk
>> to repair a Dell laptop, as we no longer have the original disks.
>>
>> There was a question as to which version of windows was already on the
>> hard
>> drive and I chose the wrong one. (Not my fault, Dell gave me the wrong
>> info).
>>
>> The result was that, apparently, the old Windows (Vista Home Premium)
>> was
>> moved to c:\windows.old and the new version (Vista Home Basic) was
>> installed
>> into c:\windows. Therefore, all of his applications are no longer
>> available.
>>
>> Is is possible to restore the old windows by booting to a command
>> prompt and
>> renaming the directories? The oringinal installation disks did not use
>> a
>> license key and I fear that, eventually, Genuine Advantage will ask for
>> a
>> license key.
>>
>> This is his only machine and I really want to help the kid out.
>>
>> Julian
>
>
> --
> Brink
>
> '*MS MVP - Windows Desktop Experience*'
> (https://mvp.support.microsoft.com/pr...5-AD617AF3D511)
> *There are no dumb questions, just the people that do not ask
> them.*
> '*Windows 7 Forums*'
> '*Windows Vista Forums*'
>
> *Please post feedback to help others.*