Restricted Content on premium channels

hi, i am running windows media center on windows vista hooked up to a
scientific atlanta cable box. most of the times i try, i am unable to watch
content on the premium channels, or shows recorded to the DVR from the
premium channels. i get the error:
"Restricted Content - Restrictions set by the broadcaster or the originator
of the content prohibit playback of this program on this computer."
non-premium cable channels work fine.
Upgrading the DRM security components at
http://drmlicense.one.microsoft.com/...it.asp?force=1 didnt
work

resetting the drm with this program:
http://go.microsoft.com/fwlink?linkid=105000

didnt work.

any ideas?

Thanks,
Al

what exact tuner model? who is your provider? can you give an example of a
channel where this happens?

On Sun, 13 Dec 2009 12:17:17 -0500, "AATech" <> wrote:

>hi, i am running windows media center on windows vista hooked up to a
>scientific atlanta cable box. most of the times i try, i am unable to watch
>content on the premium channels, or shows recorded to the DVR from the
>premium channels. i get the error:
>"Restricted Content - Restrictions set by the broadcaster or the originator
>of the content prohibit playback of this program on this computer."
>non-premium cable channels work fine.
>Upgrading the DRM security components at
>http://drmlicense.one.microsoft.com/...it.asp?force=1 didnt
>work
>
>resetting the drm with this program:
>http://go.microsoft.com/fwlink?linkid=105000
>
>didnt work.
>
>any ideas?
>
>Thanks,
>Al
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

i am using a ViXS PureTV-U 48B0 (NTSC/ATSC Combo)
my cable box is an explorer 8300hd, it's connected via S-Video
my provider is cablevision
this happens on hbo, showtime, IFC, cinemax

Thanks

"Barb Bowman" <> wrote in message
news:...
> what exact tuner model? who is your provider? can you give an example of a
> channel where this happens?
>
> On Sun, 13 Dec 2009 12:17:17 -0500, "AATech" <> wrote:
>
>>hi, i am running windows media center on windows vista hooked up to a
>>scientific atlanta cable box. most of the times i try, i am unable to
>>watch
>>content on the premium channels, or shows recorded to the DVR from the
>>premium channels. i get the error:
>>"Restricted Content - Restrictions set by the broadcaster or the
>>originator
>>of the content prohibit playback of this program on this computer."
>>non-premium cable channels work fine.
>>Upgrading the DRM security components at
>>http://drmlicense.one.microsoft.com/...it.asp?force=1 didnt
>>work
>>
>>resetting the drm with this program:
>>http://go.microsoft.com/fwlink?linkid=105000
>>
>>didnt work.
>>
>>any ideas?
>>
>>Thanks,
>>Al
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com

did this just start or has this always been an issue? if you hook that cable box
up to a TV directly, can you watch those channels? that is the first step--

On Mon, 14 Dec 2009 09:56:43 -0500, "AATech" <> wrote:

>i am using a ViXS PureTV-U 48B0 (NTSC/ATSC Combo)
>my cable box is an explorer 8300hd, it's connected via S-Video
>my provider is cablevision
>this happens on hbo, showtime, IFC, cinemax
>
>Thanks
>
>"Barb Bowman" <> wrote in message
>news:.. .
>> what exact tuner model? who is your provider? can you give an example of a
>> channel where this happens?
>>
>> On Sun, 13 Dec 2009 12:17:17 -0500, "AATech" <> wrote:
>>
>>>hi, i am running windows media center on windows vista hooked up to a
>>>scientific atlanta cable box. most of the times i try, i am unable to
>>>watch
>>>content on the premium channels, or shows recorded to the DVR from the
>>>premium channels. i get the error:
>>>"Restricted Content - Restrictions set by the broadcaster or the
>>>originator
>>>of the content prohibit playback of this program on this computer."
>>>non-premium cable channels work fine.
>>>Upgrading the DRM security components at
>>>http://drmlicense.one.microsoft.com/...it.asp?force=1 didnt
>>>work
>>>
>>>resetting the drm with this program:
>>>http://go.microsoft.com/fwlink?linkid=105000
>>>
>>>didnt work.
>>>
>>>any ideas?
>>>
>>>Thanks,
>>>Al
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com

i just hooked up the computer to the box. the box was working fine hooked up
to a TV until i connected it to the media center

"Barb Bowman" <> wrote in message
news:...
> did this just start or has this always been an issue? if you hook that
> cable box
> up to a TV directly, can you watch those channels? that is the first
> step--
>
> On Mon, 14 Dec 2009 09:56:43 -0500, "AATech" <> wrote:
>
>>i am using a ViXS PureTV-U 48B0 (NTSC/ATSC Combo)
>>my cable box is an explorer 8300hd, it's connected via S-Video
>>my provider is cablevision
>>this happens on hbo, showtime, IFC, cinemax
>>
>>Thanks
>>
>>"Barb Bowman" <> wrote in message
>>news:. ..
>>> what exact tuner model? who is your provider? can you give an example of
>>> a
>>> channel where this happens?
>>>
>>> On Sun, 13 Dec 2009 12:17:17 -0500, "AATech" <>
>>> wrote:
>>>
>>>>hi, i am running windows media center on windows vista hooked up to a
>>>>scientific atlanta cable box. most of the times i try, i am unable to
>>>>watch
>>>>content on the premium channels, or shows recorded to the DVR from the
>>>>premium channels. i get the error:
>>>>"Restricted Content - Restrictions set by the broadcaster or the
>>>>originator
>>>>of the content prohibit playback of this program on this computer."
>>>>non-premium cable channels work fine.
>>>>Upgrading the DRM security components at
>>>>http://drmlicense.one.microsoft.com/...it.asp?force=1
>>>>didnt
>>>>work
>>>>
>>>>resetting the drm with this program:
>>>>http://go.microsoft.com/fwlink?linkid=105000
>>>>
>>>>didnt work.
>>>>
>>>>any ideas?
>>>>
>>>>Thanks,
>>>>Al
>>> Barb Bowman
>>> MS-MVP
>>> http://www.digitalmediaphile.com
>>> http://digitalmediaphile.wordpress.com
> Barb Bowman
> MS-MVP
> http://www.digitalmediaphile.com
> http://digitalmediaphile.wordpress.com

you didn't answer the question of whether this box worked previously with MCE or
if this is the first time you've tried. which input on the tuner are you using?
I assume the digital input.. you aren't trying to use both inputs to the tuner,
are you?



On Tue, 15 Dec 2009 23:38:31 -0500, "AATech" <> wrote:

>i just hooked up the computer to the box. the box was working fine hooked up
>to a TV until i connected it to the media center
>
>"Barb Bowman" <> wrote in message
>news:.. .
>> did this just start or has this always been an issue? if you hook that
>> cable box
>> up to a TV directly, can you watch those channels? that is the first
>> step--
>>
>> On Mon, 14 Dec 2009 09:56:43 -0500, "AATech" <> wrote:
>>
>>>i am using a ViXS PureTV-U 48B0 (NTSC/ATSC Combo)
>>>my cable box is an explorer 8300hd, it's connected via S-Video
>>>my provider is cablevision
>>>this happens on hbo, showtime, IFC, cinemax
>>>
>>>Thanks
>>>
>>>"Barb Bowman" <> wrote in message
>>>news: ...
>>>> what exact tuner model? who is your provider? can you give an example of
>>>> a
>>>> channel where this happens?
>>>>
>>>> On Sun, 13 Dec 2009 12:17:17 -0500, "AATech" <>
>>>> wrote:
>>>>
>>>>>hi, i am running windows media center on windows vista hooked up to a
>>>>>scientific atlanta cable box. most of the times i try, i am unable to
>>>>>watch
>>>>>content on the premium channels, or shows recorded to the DVR from the
>>>>>premium channels. i get the error:
>>>>>"Restricted Content - Restrictions set by the broadcaster or the
>>>>>originator
>>>>>of the content prohibit playback of this program on this computer."
>>>>>non-premium cable channels work fine.
>>>>>Upgrading the DRM security components at
>>>>>http://drmlicense.one.microsoft.com/...it.asp?force=1
>>>>>didnt
>>>>>work
>>>>>
>>>>>resetting the drm with this program:
>>>>>http://go.microsoft.com/fwlink?linkid=105000
>>>>>
>>>>>didnt work.
>>>>>
>>>>>any ideas?
>>>>>
>>>>>Thanks,
>>>>>Al
>>>> Barb Bowman
>>>> MS-MVP
>>>> http://www.digitalmediaphile.com
>>>> http://digitalmediaphile.wordpress.com
>> Barb Bowman
>> MS-MVP
>> http://www.digitalmediaphile.com
>> http://digitalmediaphile.wordpress.com
Barb Bowman
MS-MVP
http://www.digitalmediaphile.com
http://digitalmediaphile.wordpress.com