Do you still have the sent items folder (dbx file) from the previous installation? If so you can extract the messages from it to get the missing one. see
www.oehelp.com/DBXpress/
steve
"Nick" <> wrote in message news:C30830B7-A019-4AE8-8E7E-...
> wondering if anyone can help? my boss is looking for an old email he sent a
> while back, but when we upgraded his laptop and took all his old emails onto
> the laptop via windows mail, it never brought in all the sent items and
> therefore he couldnt find the one he was looking for.
>
> does anyone know how to backdate further with windows live, or who i should
> contact at msn to see if the email can be retrieved? thanks!