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Right click on any folder causes Windows Explorer crash

 
 
Peter
Guest
Posts: n/a

 
      09-15-2004
Right click on any folder causes Windows Explorer crash
which is immediately followed by Dr. Watson postmortem
debugger crash. Following is full text of message
generated by the preceding events; message title is

2cf8_appcompat.txt

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960"
CHECKSUM="0x8E9BCF02" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Advanced Windows 32 Base API"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll"
INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016"
CHECKSUM="0xA35EEC2E" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI
Client DLL" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:07"
UPTO_LINK_DATE="08/04/2004 07:56:07"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552"
CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows
NT BASE API Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-
2158)" ORIGINAL_FILENAME="kernel32"
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096"
CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT
Layer DLL" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1281536"
CHECKSUM="0x8DD3141B" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x1441FE" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:57:38"
UPTO_LINK_DATE="08/04/2004 07:57:38"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472"
CHECKSUM="0x4155D7D" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft
Corporation" FILE_VERSION="5.1.2600.2180"
INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright ©
Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8384000"
CHECKSUM="0x42386D21" BIN_FILE_VERSION="6.0.2900.2180"
BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180"
FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x80CC14" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180"
LINK_DATE="08/04/2004 07:56:39"
UPTO_LINK_DATE="08/04/2004 07:56:39"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024"
CHECKSUM="0xF5C0D45B" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows
XP USER API Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-
2158)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9CA60" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:40"
UPTO_LINK_DATE="08/04/2004 07:56:40"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="656384"
CHECKSUM="0xC19365D6" BIN_FILE_VERSION="6.0.2900.2180"
BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180"
FILE_DESCRIPTION="Internet Extensions for Win32"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA24BD"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180"
LINK_DATE="08/04/2004 07:57:08"
UPTO_LINK_DATE="08/04/2004 07:57:08"
VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864"
CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103"
BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10"
FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows(TM) Operating System"
FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright ©
Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2"
MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API
for Windows" S16BIT_MODULE_NAME="WINSOCK"
UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="SHELL32.dll"
FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="shell32.dll" SIZE="8384000"
CHECKSUM="0x42386D21" BIN_FILE_VERSION="6.0.2900.2180"
BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180"
FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x80CC14" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180"
LINK_DATE="08/04/2004 07:56:39"
UPTO_LINK_DATE="08/04/2004 07:56:39"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Am running XP SP2 behind hardware firewall, fully updated
antivirus and spware progs, all other software and mb
bios also fully updated. This problem started after a
normal reboot and nothing I've tried helps; will
appreciate any help!
 
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Jim Byrd
Guest
Posts: n/a

 
      09-15-2004
Hi Peter - See if anything here relates:
http://forum.aumha.org/viewtopic.php?t=7307
http://forum.aumha.org/viewforum.php?f=46

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In news:278d01c49b01$96a254b0$,
Peter <> typed:
> Right click on any folder causes Windows Explorer crash
> which is immediately followed by Dr. Watson postmortem
> debugger crash. Following is full text of message
> generated by the preceding events; message title is
>
> 2cf8_appcompat.txt
>
<snip>
 
Reply With Quote
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