"T" <> wrote in message
news:...
> My Dell XPS laptop has a keyboard problem. The right hand shift key no
> longer works when typing uppercase letters but still works with the arrow
> keys when highlighting text. I don't think that the key has actually
> failed completely.
> I am not familiar with laptops as this is the first one I have owned.
> Does anyone know what might have caused this and how to fix it?
> The laptop was sold in the UK and has a UK keyboard. It is correctly set
> as a UK keyboard.
> Thanks
Possibly it could be just wear & tear. If it's under warranty, take it to
an approve DELL repairer - could just mean the keyboard needs replacing. If
not a complete failure, then maybe it's just dust or dirt affecting the
correct operation of the key. Get a can of compressed air (available at
computer retailers) and spray it in between the keys to get rid of any dirt
and muck.
If that doesn't fix it, it may be a more serious problem so then take it to
the DELL repairer. How old is the computer?
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