Root certificate has not been enabled for the requested use

On our server when I try to go to Windows Updates, I get to the page checking
if we have the latest version of Windows updating software and then prompts
me to install the "Microsoft Update" activex control. When I click on
Install, I get the following Security Alert:

"Security Alert - Driver Installation
The driver software you are installing has not been properly signed with
Authenticode(TM) technology. Therefore, Windows cannot tell if the software
has been modified since it was published. The publisher's identity cannot be
verified because of a problem:
The root certificate has not been enabled for the requested use.
Do you still want to install this driver software? Yes, No"

I have never received this type of warning when accessing the Windows Update
site and I have run updates on this server before. I tested going to the
site from another server at another client location and it loaded the activex
component fine, without any alerts like this. What does this alert mean? Is
there something I need to do on my end to resolve the issue so that the alert
does not show up? Is it safe to go ahead and click "Yes" on the alert to
install the driver software?

I don't really want to proceed until I know what's going on with this.
Thank you very much for any help.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Jason wrote:
> On our server when I try to go to Windows Updates, I get to the page
> checking if we have the latest version of Windows updating software and
> then prompts me to install the "Microsoft Update" activex control. When I
> click on Install, I get the following Security Alert:
>
> "Security Alert - Driver Installation
> The driver software you are installing has not been properly signed with
> Authenticode(TM) technology. Therefore, Windows cannot tell if the
> software
> has been modified since it was published. The publisher's identity cannot
> be verified because of a problem:
> The root certificate has not been enabled for the requested use.
> Do you still want to install this driver software? Yes, No"
>
> I have never received this type of warning when accessing the Windows
> Update
> site and I have run updates on this server before. I tested going to the
> site from another server at another client location and it loaded the
> activex component fine, without any alerts like this. What does this
> alert
> mean? Is there something I need to do on my end to resolve the issue so
> that the alert does not show up? Is it safe to go ahead and click "Yes"
> on
> the alert to install the driver software?
>
> I don't really want to proceed until I know what's going on with this.
> Thank you very much for any help.