Router+WinUpdate=Failure?

Hi,

I have a mysterious problem with updating Windows XP SP2. I go to the
Windows Update site, click either Express or Custom, and after a couple
of minutes, I get a 0x80072ee2 error. The weird thing is, it only
happens if I'm connecting through my Netgear MR814 router. If I connect
directly to the DSL modem, it works fine. Also, if I connect with a
different PC through the same router, it works fine.

I've scoured the newsgroups and found many suggestions. I've tried
many, including changing the router's MTU from 1500 to 1492 or 1400.
Still no joy.

There seems to be some bad interaction between one PC and the router,
but not my other PC and the router. Any ideas what it could be?

The Windows Update log follows.

Thanks,
Bob Alexander

2005-11-19 17:08:08 792 31c Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0500) ===========
2005-11-19 17:08:08 792 31c Misc = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2005-11-19 17:08:08 792 31c Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2005-11-19 17:08:08 792 31c Setup *********** Setup: Checking whether
self-update is required ***********
2005-11-19 17:08:08 792 31c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-11-19 17:08:08 792 31c Setup * IsUpdateRequired = No
2005-11-19 17:08:30 792 31c Misc =========== Logging initialized
(build: 5.8.0.2469, tz: -0500) ===========
2005-11-19 17:08:30 792 31c Misc = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2005-11-19 17:08:30 792 31c Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2005-11-19 17:08:30 792 31c COMAPI -------------
2005-11-19 17:08:30 792 31c COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-19 17:08:30 792 31c COMAPI ---------
2005-11-19 17:08:30 792 31c COMAPI - Online = Yes; Ignore download
priority = No
2005-11-19 17:08:30 792 31c COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2005-11-19 17:08:30 792 31c COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-11-19 17:08:30 792 31c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-19 17:08:30 976 3e4 Agent *************
2005-11-19 17:08:30 976 3e4 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-19 17:08:30 976 3e4 Agent *********
2005-11-19 17:08:33 976 3e4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-11-19 17:08:33 976 3e4 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2005-11-19 17:09:37 976 3e4 Misc WARNING: Send failed with hr =
80072ee2.
2005-11-19 17:09:37 976 3e4 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes used : <>
2005-11-19 17:09:37 976 3e4 PT + Last proxy send request failed with
hr = 0x80072EE2, HTTP status code = 0
2005-11-19 17:09:37 976 3e4 PT + Caller provided credentials = No
2005-11-19 17:09:37 976 3e4 PT + Impersonate flags = 0
2005-11-19 17:09:37 976 3e4 PT + Possible authorization schemes used
=
2005-11-19 17:09:37 976 3e4 PT WARNING: SyncUpdates failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
code = 200
2005-11-19 17:09:37 976 3e4 PT WARNING: Sync of Updates: 0x80072ee2
2005-11-19 17:09:37 976 3e4 Agent * WARNING: Failed to synchronize,
error = 0x80072EE2
2005-11-19 17:09:37 976 3e4 Agent * WARNING: Exit code = 0x80072EE2
2005-11-19 17:09:37 976 3e4 Agent *********
2005-11-19 17:09:37 976 3e4 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2005-11-19 17:09:37 976 3e4 Agent *************
2005-11-19 17:09:37 976 3e4 Agent WARNING: WU client failed Searching
for update with error 0x80072ee2
2005-11-19 17:09:37 792 a84 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-19 17:09:37 792 a84 COMAPI - Updates found = 0
2005-11-19 17:09:37 792 a84 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x80072EE2
2005-11-19 17:09:37 792 a84 COMAPI ---------
2005-11-19 17:09:37 792 a84 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2005-11-19 17:09:37 792 a84 COMAPI -------------
2005-11-19 17:09:37 792 31c COMAPI WARNING: Operation failed due to
earlier error, hr=80072EE2
2005-11-19 17:09:37 792 31c COMAPI FATAL: Unable to complete
asynchronous search. (hr=80072EE2)

On 19 Nov 2005 14:11:30 -0800, "realexander" <> wrote:

>Hi,
>
>I have a mysterious problem with updating Windows XP SP2. I go to the
>Windows Update site, click either Express or Custom, and after a couple
>of minutes, I get a 0x80072ee2 error. The weird thing is, it only
>happens if I'm connecting through my Netgear MR814 router. If I connect
>directly to the DSL modem, it works fine. Also, if I connect with a
>different PC through the same router, it works fine.
>
>I've scoured the newsgroups and found many suggestions. I've tried
>many, including changing the router's MTU from 1500 to 1492 or 1400.
>Still no joy.
>
>There seems to be some bad interaction between one PC and the router,
>but not my other PC and the router. Any ideas what it could be?
>
>The Windows Update log follows.
>
>Thanks,
> Bob Alexander

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
http://update.microsoft.com/windowsu...=en&IsMu=False

Finding a solution for the 0x80072EE2 error
http://www.updatexp.com/0x80072ee2.html

You receive an "Error 0x80072EE2" error message, an "Error 0x80072EFD" error message,
or an "Error 0x80072f76" error message if you try to use the Microsoft Windows Update
Web site or the Microsoft Update Web site. http://support.microsoft.com/?kbid=836941

See also:
When searching for available updates on the Windows Update site, you receive the 0x8024502d
error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

Check your MTU setting:
Cable/Dialup - 1500
DSL PPPoE - 1492
AOL - 1400-1460

Download TCP Optimizer to set it.
http://www.speedguide.net/downloads.php
or direct download:
http://www.speedguide.net/files/TCPOptimizer.exe

Thanks. Most of these things I had already tried - except for
TCPOptimizer. When I ran its Largest MTU test, I got fragmentation at
1476 bytes and Request Timed Out at 1465 bytes. Hmmm... timeouts could
explain this, especially since I'm also having problems with Quicken
downloads, and it's complaining of timeouts.

So I tried lowering the MTU from 1500 to 1450, then 1420. Neither
worked. Any thoughts on what could be causing those timeouts?

Thanks,
Bob