Same 2 updates are being offered over and over

SBS 2003 R2, just recently installed WSUS 3 sp1.

WSUS seems to be working ok after some earlier problems. Updates are
showing up on workstations and on server.
2 updates for the IMF filter keep showing up on the server. I have let them
install a few times now but they keep showing up 1 after the other.

I am not even sure where to start looking, but I do see in the event logs
that each of the IMF updates were successfully installed

Within 1 minute of the install, the other IMF update appears in the yellow
shield.

Last time I let one of these install I grabbed this out of the
windowsupdate.log file on the server, here is the content from when I gave
the ok to install:
2009-08-06 10:45:03:310 1596 2608 AU AU received install approval from
client for 1 updates
2009-08-06 10:45:03:310 1596 2608 AU #############
2009-08-06 10:45:03:310 1596 2608 AU ## START ## AU: Install updates
2009-08-06 10:45:03:310 1596 2608 AU #########
2009-08-06 10:45:03:310 1596 2608 AU # Initiating manual install
2009-08-06 10:45:03:310 1596 2608 AU # Approved updates = 1
2009-08-06 10:45:03:310 1596 2608 AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {CA60A74E-3BF4-4CDC-AD9B-BB73206BF03D}]
2009-08-06 10:45:03:310 1596 1720 Agent *************
2009-08-06 10:45:03:310 1596 1720 Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2009-08-06 10:45:03:310 1596 1720 Agent *********
2009-08-06 10:45:03:310 1596 1720 Agent * Updates to install = 1
2009-08-06 10:45:04:122 1596 1720 Agent * Title = Update for Intelligent
Message Filter for Exchange Server 2003: 2009.07.30 (KB907747)
2009-08-06 10:45:04:122 1596 1720 Agent * UpdateId =
{DF3CCD1A-04BA-4A51-A348-A7BEAA732BEE}.100
2009-08-06 10:45:04:122 1596 1720 Agent * Bundles 1 updates:
2009-08-06 10:45:04:122 1596 1720 Agent *
{8ED0D127-903A-412A-AD99-81E2EC579A31}.100
2009-08-06 10:45:16:854 1596 1720 Agent WARNING: LoadLibrary failed for
srclient.dll with hr:8007007e
2009-08-06 10:45:16:854 1596 1720 Handler Attempting to create remote
handler process as CETEK\mmurphy in session 0
2009-08-06 10:45:17:307 1596 1720 DnldMgr Preparing update for install,
updateId = {8ED0D127-903A-412A-AD99-81E2EC579A31}.100.
2009-08-06 10:45:17:307 5788 358 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2009-08-06 10:45:17:307 5788 358 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-06 10:45:17:307 5788 358 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-08-06 10:45:17:307 5788 358 Handler :::::::::::::
2009-08-06 10:45:17:307 5788 358 Handler :: START :: Handler: Windows Patch
Install
2009-08-06 10:45:17:307 5788 358 Handler :::::::::
2009-08-06 10:45:17:307 5788 358 Handler : Updates to install = 1
2009-08-06 10:45:17:323 5788 358 Handler : Installing update
{8ED0D127-903A-412A-AD99-81E2EC579A31}.100
2009-08-06 10:45:17:323 5788 1914 Handler Installing with parameters=/quiet
/norestart,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\7 acb9ae3f1c3ceb217e8e3800b04292d.
2009-08-06 10:46:27:448 5788 1914 Handler Install completed with 0x0.
2009-08-06 10:46:27:448 5788 358 Handler : Install completed: result type
= 0x1, installer error = False, error = 0x0, disabled until reboot = No,
reboot required = No
2009-08-06 10:46:27:448 5788 358 Handler :::::::::
2009-08-06 10:46:27:448 5788 358 Handler :: END :: Handler: Windows Patch
Install
2009-08-06 10:46:27:448 5788 358 Handler :::::::::::::
2009-08-06 10:46:27:464 1596 13cc AU >>## RESUMED ## AU: Installing update
[UpdateId = {DF3CCD1A-04BA-4A51-A348-A7BEAA732BEE}, succeeded]
2009-08-06 10:46:27:557 1596 1720 Agent *********
2009-08-06 10:46:27:557 1596 1720 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2009-08-06 10:46:27:557 1596 1720 Agent *************
2009-08-06 10:46:27:557 1596 13cc AU Install call completed.
2009-08-06 10:46:27:557 1596 13cc AU # WARNING: Install call completed,
reboot required = No, error = 0x00000000
2009-08-06 10:46:27:557 1596 13cc AU #########
2009-08-06 10:46:27:557 1596 13cc AU ## END ## AU: Installing updates
[CallId = {CA60A74E-3BF4-4CDC-AD9B-BB73206BF03D}]
2009-08-06 10:46:27:557 1596 13cc AU #############
2009-08-06 10:46:27:557 1596 13cc AU Install complete for all calls, reboot
NOT needed
2009-08-06 10:46:32:495 1596 1b00 Report REPORT EVENT:
{E971E7B2-65B2-43B6-8017-7CD7DCCFE72A} 2009-08-06 10:46:27:479-0400 1 183
101 {DF3CCD1A-04BA-4A51-A348-A7BEAA732BEE} 100 0 AutomaticUpdates Success
Content Install Installation Successful: Windows successfully installed the
following update: Update for Intelligent Message Filter for Exchange Server
2003: 2009.07.30 (KB907747)
2009-08-06 10:46:33:729 1596 2608 AU Triggering Offline detection
(non-interactive)
2009-08-06 10:46:33:761 1596 9fc AU #############
2009-08-06 10:46:33:761 1596 9fc AU ## START ## AU: Search for updates
2009-08-06 10:46:33:761 1596 9fc AU #########
2009-08-06 10:46:33:761 1596 9fc AU <<## SUBMITTED ## AU: Search for updates
[CallId = {16C3272E-56E8-4849-815B-F9DA9A5A5F8D}]
2009-08-06 10:46:33:761 1596 1b00 Agent *************
2009-08-06 10:46:33:761 1596 1b00 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-08-06 10:46:33:761 1596 1b00 Agent *********
2009-08-06 10:46:33:761 1596 1b00 Agent * Online = No; Ignore download
priority = No
2009-08-06 10:46:33:761 1596 1b00 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-08-06 10:46:33:761 1596 1b00 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-06 10:46:33:776 1432 1004 CltUI AU client got new directive =
'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return =
0x00000000
2009-08-06 10:46:34:026 1596 9fc AU AU received handle event
2009-08-06 10:46:43:401 1596 1b00 Agent * Added update
{AFC6FB0A-D345-4D0A-A9C5-EABE4558CE17}.100 to search result
2009-08-06 10:46:43:401 1596 1b00 Agent * Found 1 updates and 54
categories in search; evaluated appl. rules of 964 out of 1418 deployed
entities
2009-08-06 10:46:43:511 1596 1b00 Agent *********
2009-08-06 10:46:43:511 1596 1b00 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-08-06 10:46:43:511 1596 1b00 Agent *************
2009-08-06 10:46:43:511 1596 13cc AU >>## RESUMED ## AU: Search for
updates [CallId = {16C3272E-56E8-4849-815B-F9DA9A5A5F8D}]
2009-08-06 10:46:43:511 1596 13cc AU # 1 updates detected
2009-08-06 10:46:43:542 1596 13cc AU #########
2009-08-06 10:46:43:542 1596 13cc AU ## END ## AU: Search for updates
[CallId = {16C3272E-56E8-4849-815B-F9DA9A5A5F8D}]
2009-08-06 10:46:43:542 1596 13cc AU #############
2009-08-06 10:46:43:542 1596 13cc AU Auto-approving update for download,
updateId = {AFC6FB0A-D345-4D0A-A9C5-EABE4558CE17}.100, ForUx=0, IsOwnerUx=0,
HasDeadline=0, IsMinor=0
2009-08-06 10:46:43:542 1596 13cc AU Auto-approved 1 update(s) for download
(NOT for Ux)
2009-08-06 10:46:43:542 1596 13cc AU #############
2009-08-06 10:46:43:542 1596 13cc AU ## START ## AU: Download updates
2009-08-06 10:46:43:542 1596 13cc AU #########
2009-08-06 10:46:43:542 1596 13cc AU # Approved updates = 1
2009-08-06 10:46:43:558 1596 13cc AU AU initiated download, updateId =
{AFC6FB0A-D345-4D0A-A9C5-EABE4558CE17}.100, callId =
{55AC59A5-3EBF-4526-81D3-146E2AA1379B}
2009-08-06 10:46:43:558 1596 13cc AU AU setting pending client directive to
'Download Progress'
2009-08-06 10:46:43:573 1596 13cc AU # Pending download calls = 1
2009-08-06 10:46:43:573 1596 13cc AU <<## SUBMITTED ## AU: Download updates
2009-08-06 10:46:43:667 1596 1b00 DnldMgr *************
2009-08-06 10:46:43:667 1596 1b00 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2009-08-06 10:46:43:667 1596 1b00 DnldMgr *********
2009-08-06 10:46:43:667 1596 1b00 DnldMgr * Call ID =
{55AC59A5-3EBF-4526-81D3-146E2AA1379B}
2009-08-06 10:46:43:667 1596 1b00 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-06 10:46:43:667 1596 1b00 DnldMgr * Updates to download = 1
2009-08-06 10:46:43:667 1596 1b00 Agent * Title = Update for Intelligent
Message Filter for Exchange Server 2003: 2009.05.14 (KB907747)
2009-08-06 10:46:43:667 1596 1b00 Agent * UpdateId =
{AFC6FB0A-D345-4D0A-A9C5-EABE4558CE17}.100
2009-08-06 10:46:43:667 1596 1b00 Agent * Bundles 1 updates:
2009-08-06 10:46:43:667 1596 1b00 Agent *
{9D27D65B-3B31-43AD-A765-96E9D61E83EB}.100
2009-08-06 10:46:43:667 1596 1b00 DnldMgr *********** DnldMgr: New download
job [UpdateId = {9D27D65B-3B31-43AD-A765-96E9D61E83EB}.100] ***********
2009-08-06 10:46:43:667 1596 1b00 DnldMgr * Queueing update for download
handler request generation.
2009-08-06 10:46:43:667 1596 1b00 DnldMgr Generating download request for
update {9D27D65B-3B31-43AD-A765-96E9D61E83EB}.100
2009-08-06 10:46:44:980 1596 1b00 Handler Windows Patch download for
UpdateId = {9D27D65B-3B31-43AD-A765-96E9D61E83EB}: selected action is
download full-file.
2009-08-06 10:46:44:980 1596 1b00 DnldMgr *********** DnldMgr: New download
job [UpdateId = {9D27D65B-3B31-43AD-A765-96E9D61E83EB}.100] ***********
2009-08-06 10:46:44:980 1596 1b00 DnldMgr * All files for update were
already downloaded and are valid.
2009-08-06 10:46:44:995 1596 1b00 Agent *********
2009-08-06 10:46:44:995 1596 1b00 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2009-08-06 10:46:44:995 1596 13cc AU >>## RESUMED ## AU: Download update
[UpdateId = {AFC6FB0A-D345-4D0A-A9C5-EABE4558CE17}, succeeded]
2009-08-06 10:46:44:995 1596 1b00 Agent *************
2009-08-06 10:46:44:995 1596 13cc AU #########
2009-08-06 10:46:44:995 1596 13cc AU ## END ## AU: Download updates
2009-08-06 10:46:44:995 1596 13cc AU #############
2009-08-06 10:46:45:011 1596 13cc AU AU setting pending client directive to
'Install Approval'
2009-08-06 10:46:50:011 1596 1b00 Report REPORT EVENT:
{CAE99411-75E2-425D-84D9-1E5527A5D647} 2009-08-06 10:46:45:011-0400 1 189
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and
ready for installation. To install the updates, an administrator should log
on to this computer and Windows will prompt with further instructions: -
Update for Intelligent Message Filter for Exchange Server 2003: 2009.05.14
(KB907747)
2009-08-06 10:46:58:574 1596 9fc AU Launched new AU client for directive
'Install Approval', session id = 0x0
2009-08-06 10:46:58:683 7976 2070 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2009-08-06 10:46:58:683 7976 2070 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-06 10:46:58:683 7976 2070 AUClnt Launched Client UI process
2009-08-06 10:46:59:605 7976 2070 Misc =========== Logging initialized
(build: 7.1.6001.65, tz: -0400) ===========
2009-08-06 10:46:59:605 7976 2070 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-06 10:46:59:605 7976 2070 Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2009-08-06 10:46:59:605 7976 2070 CltUI AU client got new directive =
'Install Approval', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7},
return = 0x00000000
2009-08-06 10:46:59:605 7976 2070 CltUI AU client creating default WU/WSUS
UI plugin

"M. Murphy" <> wrote in message
news:...

> SBS 2003 R2, just recently installed WSUS 3 sp1.

> 2 updates for the IMF filter keep showing up on the server.

The simple solution here is this:
1. Decline the OLDER of those two IMF filters. It's not needed under any
circumstances so don't complicate the issue with unneeded updates.

2. Unless the other update is the *current* IMF update, then you should also
decline it.

If you're having issues installing the June 25th update, then we should look
further.

> 2009-08-06 10:45:04:122 1596 1720 Agent * Title = Update for
> Intelligent Message Filter for Exchange Server 2003: 2009.07.30 (KB907747)

Okay.. this is the current update... July 30th.

> 2009-08-06 10:45:16:854 1596 1720 Agent WARNING: LoadLibrary failed for
> srclient.dll with hr:8007007e
> 2009-08-06 10:45:16:854 1596 1720 Handler Attempting to create remote
> handler process as CETEK\mmurphy in session 0

Looks like the package is trying to install with =USER= credentials. The
package needs to be installed by the WUAgent with =SYSTEM= credentials.

> 2009-08-06 10:46:27:448 5788 358 Handler : Install completed: result
> type = 0x1, installer error = False, error = 0x0, disabled until reboot =
> No, reboot required = No

Nonetheless, the installation did successfully complete.

> 2009-08-06 10:46:32:495 1596 1b00 Report REPORT EVENT:
> {E971E7B2-65B2-43B6-8017-7CD7DCCFE72A} 2009-08-06 10:46:27:479-0400 1 183
> 101 {DF3CCD1A-04BA-4A51-A348-A7BEAA732BEE} 100 0 AutomaticUpdates Success
> Content Install Installation Successful: Windows successfully installed
> the following update: Update for Intelligent Message Filter for Exchange
> Server 2003: 2009.07.30 (KB907747)

> 2009-08-06 10:46:43:667 1596 1b00 Agent * Title = Update for
> Intelligent Message Filter for Exchange Server 2003: 2009.05.14 (KB907747)

Then it tries to install a *superceded* IMF update. Most likely this update
has defective detection metadata, as it should not be detected as
isInstallable at this point.

DECLINE this update and your issue will be resolved.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Excellent, so far so good.

Thank you sir !

"Lawrence Garvin [MVP]" <> wrote in message
news:%...
> "M. Murphy" <> wrote in message
> news:...
>
>> SBS 2003 R2, just recently installed WSUS 3 sp1.
>
>> 2 updates for the IMF filter keep showing up on the server.
>
> The simple solution here is this:
> 1. Decline the OLDER of those two IMF filters. It's not needed under any
> circumstances so don't complicate the issue with unneeded updates.
>
> 2. Unless the other update is the *current* IMF update, then you should
> also decline it.
>
> If you're having issues installing the June 25th update, then we should
> look further.
>
>> 2009-08-06 10:45:04:122 1596 1720 Agent * Title = Update for
>> Intelligent Message Filter for Exchange Server 2003: 2009.07.30
>> (KB907747)
>
> Okay.. this is the current update... July 30th.
>
>> 2009-08-06 10:45:16:854 1596 1720 Agent WARNING: LoadLibrary failed for
>> srclient.dll with hr:8007007e
>> 2009-08-06 10:45:16:854 1596 1720 Handler Attempting to create remote
>> handler process as CETEK\mmurphy in session 0
>
> Looks like the package is trying to install with =USER= credentials. The
> package needs to be installed by the WUAgent with =SYSTEM= credentials.
>
>> 2009-08-06 10:46:27:448 5788 358 Handler : Install completed: result
>> type = 0x1, installer error = False, error = 0x0, disabled until reboot =
>> No, reboot required = No
>
> Nonetheless, the installation did successfully complete.
>
>> 2009-08-06 10:46:32:495 1596 1b00 Report REPORT EVENT:
>> {E971E7B2-65B2-43B6-8017-7CD7DCCFE72A} 2009-08-06 10:46:27:479-0400 1 183
>> 101 {DF3CCD1A-04BA-4A51-A348-A7BEAA732BEE} 100 0 AutomaticUpdates Success
>> Content Install Installation Successful: Windows successfully installed
>> the following update: Update for Intelligent Message Filter for Exchange
>> Server 2003: 2009.07.30 (KB907747)
>
>> 2009-08-06 10:46:43:667 1596 1b00 Agent * Title = Update for
>> Intelligent Message Filter for Exchange Server 2003: 2009.05.14
>> (KB907747)
>
> Then it tries to install a *superceded* IMF update. Most likely this
> update has defective detection metadata, as it should not be detected as
> isInstallable at this point.
>
> DECLINE this update and your issue will be resolved.
>
>
> --
> Lawrence Garvin, M.S., MCITP:EA, MCDBA
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>