Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:
1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://social.microsoft.com/forums/e...owsxp/threads/
4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Prayerhater wrote:
> this is the message i got, i have had this computer for 2 years, the
> system
> was pre installed can someone help me please
>
>
>
>
> Diagnostic Report (1.7.0110.1):
> -----------------------------------------
> WGA Data-->
> Validation Status: Invalid Product Key
> Validation Code: 8
> Online Validation Code: N/A
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-4HH8V-2B8QQ-G7BVB
> Windows Product Key Hash: ISuulxXQNgACxqFLhWVfgxzS9II=
> Windows Product ID: 55274-645-9124766-23629
> Windows Product ID Type: 1
> Windows License Type: Volume
> Windows OS version: 5.1.2600.2.00010100.2.0.pro
> ID: {A390E2B0-4B76-4141-BBBD-D7D8346D1A5B}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.8.31.9
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-171-1
> Resolution Status: N/A
>
> WgaER Data-->
> ThreatID(s): N/A
> Version: N/A
>
> WGA Notifications Data-->
> Cached Result: 8
> File Exists: Yes
> Version: 1.8.31.9
> WgaTray.exe Signed By: Microsoft
> WgaLogon.dll Signed By: Microsoft
>
> OGA Notifications Data-->
> Cached Result: N/A, hr = 0x80070002
> Version: N/A, hr = 0x80070002
> WGATray.exe Signed By: Microsoft
> OGAAddin.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 109 N/A
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> 025D1FF3-171-1_FA827CE6-153-8007007e_FA827CE6-180-8007007e
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{A390E2B0-4B76-4141-BBBD-D7D8346D1A5B}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G7BVB</PKey><PID>55274-645-9124766-23629</PID><PIDType>1</PIDType><SID>S-1-5-21-854245398-57989841-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix
> Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion
> major="2"
> minor="3"/><Date>20040802000000.000000+000</Date></BIOS><HWID>371A3E070184AE6F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
> Standard
> Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>
>
> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
>
> Licensing Data-->
> N/A
>
> HWID Data-->
> N/A
>
> OEM Activation 1.0 Data-->
> BIOS string matches: no
> Marker string from BIOS: N/A
> Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
>
> OEM Activation 2.0 Data-->
> N/A