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You found the 533 error...what was the resolution???
> On Thursday, January 22, 2009 10:29 AM Mike in Nebraska wrote: > Running SBS 2003 Premium with Exchange 2003; all current with patches and > SPs. > ============= > New staff member aboard; heading out on a business trip so I'm walking her > through the process of accessing her email and desktop remotely. However, > she can't get into either. Keeps getting the note that either her login or > password are bad. > > She can login locally with no problems. I verified that my login and > password will work from her desktop and laptop, both inside and outside the > LAN, and then tried her login and password - same result. > > Checked her group membership and Exchange tabs for anything different than > anyone else - nothing. Also nothing in the Security log on the server. > > I must be drawing a blank - what am I missing??? > > TIA, > > -- > Mike Webb > Platte River Whooping Crane Maintenance Trust, Inc. > a conservation non-profit (501 (c)(3)) organization > Wood River, NE >> On Thursday, January 22, 2009 12:18 PM Cliff Galiher wrote: >> Mike, >> >> First thing I'd check is the "Exchange Features" tab on the user's >> properties in ADUC. You said you checked the exchange tabs, sure, but that >> could've meant checking settings in the exchange server, or checking other >> exchange tabs on the user's properties, etc. This tab controls access to >> OWA, among other things. >> >> It would not, however, explain why she could not log onto her machine >> remotely via RWW. So my initial reaction is there is to say that the user >> or computer (or both) were not added using the wizards. RWW remote desktop >> requires a few moving parts. The user should be created using the SBS user >> template, which the wizard does. The account needs to be in the proper OU >> to receive the appropriate group policies. Same goes with the computer. >> And finally, the "connect computer" wizard adds the user to the *LOCAL* >> Administrators group which is the default group given remote control >> permissions in windows client OS's (XP, Vista.) You can do this manually, >> but would be easier if you let the wizards do their job.  >> >> Hope that helps, >> >> -Cliff >> >> >> "Mike in Nebraska" <> wrote in message >> news:... >>> On Thursday, January 22, 2009 12:20 PM Russ \(www.SBITS.Biz\) wrote: >>> Assuming others can Login to OWA and RWW just fine >>> Did you add her account using the SBS wizard? >>> >>> Is she a member of Remote Web Workplace Group? >>> >>> And has she tried Domain\User for Account name? >>> (You shouldn't need to do this but just to be sure.) >>> >>> If she has a laptop why not set up RPC over HTTPS? >>> >>> Russ >>> >>> >>> -- >>> Russell Grover - SBITS.Biz >>> Microsoft Gold Certified Partner >>> Microsoft Certified Small Business Specialist >>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>> >>> >>> "Mike in Nebraska" <> wrote in message >>> news:... >>>> On Thursday, January 22, 2009 12:39 PM Mike in Nebraska wrote: >>>> I'll check that under ADUC. She was added via the wizard in Server >>>> Management. Her PC is brand-new, yet I couldn't get the Connect Computer >>>> wizard to run (I have only been successful once or twice using it - ever. I >>>> know it's me as this is pretty "idiot-proof".) >>>> >>>> I'll try to see what she might be missing by looking at the Shared Apps >>>> folder and a few others. I'll also look at her account in AD and what GP's >>>> are applied. >>>> >>>> Mike >>>> "Cliff Galiher" <> wrote in message >>>> news  57E77A7-B334-495F-984A-...>>>>> On Thursday, January 22, 2009 12:39 PM Mike in Nebraska wrote: >>>>> Yes to all, but her laptop is her personal one, so it is not in the domain. >>>>>> On Thursday, January 22, 2009 1:25 PM Mike in Nebraska wrote: >>>>>> Hmmmm. She's in the right groups, Exchange Features tab is correct, Group >>>>>> Policy Modeling produces the right results. Her OU and the computer's OU >>>>>> are correct and have the GP's applied. >>>>>> >>>>>> Maybe I should backup her email and files, delete her account and the >>>>>> computer account, and re-add them. (Although I DID add her via the Add User >>>>>> Wizard in Server Management.) >>>>>> >>>>>> "Cliff Galiher" <> wrote in message >>>>>> news 57E77A7-B334-495F-984A-...>>>>>>> On Thursday, January 22, 2009 2:04 PM Cris Hanna [SBS - MVP] wrote: >>>>>>> This is a multi-part message in MIME format. >>>>>>> >>>>>>> ------=_NextPart_000_00D3_01C97C91.F83B5570 >>>>>>> Content-Type: text/plain; >>>>>>> charset="iso-8859-1" >>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>> >>>>>>> What OS is it running? >>>>>>> >>>>>>> --=20 >>>>>>> Cris Hanna [SBS - MVP] >>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>> Owner, CPU Services, Belleville, IL >>>>>>> A Microsoft Registered Partner >>>>>>> ------------------------------------ >>>>>>> MVPs do not work for Microsoft >>>>>>> Please do not submit questions directly to me. >>>>>>> >>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>> news:Op$... >>>>>>> Yes to all, but her laptop is her personal one, so it's not in the = >>>>>>> domain. >>>>>>> >>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message = >>>>>>> >>>>>>> news:%... >>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>> > Did you add her account using the SBS wizard? >>>>>>> > >>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>> > >>>>>>> > And has she tried Domain\User for Account name? >>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>> > >>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>> > >>>>>>> > Russ >>>>>>> > >>>>>>> > >>>>>>> > --=20 >>>>>>> > Russell Grover - SBITS.Biz >>>>>>> > Microsoft Gold Certified Partner >>>>>>> > Microsoft Certified Small Business Specialist >>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>> > >>>>>>> > >>>>>>> > "Mike in Nebraska" <> wrote in message=20 >>>>>>> > news:... >>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>> patches and=20 >>>>>>> >> SPs. >>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>> >> New staff member aboard; heading out on a business trip so I'm = >>>>>>> walking=20 >>>>>>> >> her through the process of accessing her email and desktop = >>>>>>> remotely.=20 >>>>>>> >> However, she can't get into either. Keeps getting the note that = >>>>>>> either=20 >>>>>>> >> her login or password are bad. >>>>>>> >> >>>>>>> >> She can login locally with no problems. I verified that my login = >>>>>>> and=20 >>>>>>> >> password will work from her desktop and laptop, both inside and = >>>>>>> outside=20 >>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>> >> >>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>> different=20 >>>>>>> >> than anyone else - nothing. Also nothing in the Security log on = >>>>>>> the=20 >>>>>>> >> server. >>>>>>> >> >>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>> >> >>>>>>> >> TIA, >>>>>>> >> >>>>>>> >> --=20 >>>>>>> >> Mike Webb >>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>> >> Wood River, NE >>>>>>> > >>>>>>> >=20 >>>>>>> >>>>>>> ------=_NextPart_000_00D3_01C97C91.F83B5570 >>>>>>> Content-Type: text/html; >>>>>>> charset="iso-8859-1" >>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>> >>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>> <HTML><HEAD> >>>>>>> <META http-equiv=3DContent-Type = >>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>> <META content=3D"MSHTML 6.00.2900.5726" name=3DGENERATOR></HEAD> >>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px" = >>>>>>> leftMargin=3D0=20 >>>>>>> topMargin=3D0 CanvasTabStop=3D"true" name=3D"Compose message area"> >>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it running?</FONT></DIV> >>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>> Business=20 >>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work for=20 >>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>> <BLOCKQUOTE=20 >>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>> = >>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>> A>>=20 >>>>>>> wrote in message <A=20 >>>>>>> = >>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>> <<A=20 >>>>>>> = >>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>> </A>>=20 >>>>>>> wrote in message <BR><A=20 >>>>>>> = >>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>> </A>...<BR>>=20 >>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did you add = >>>>>>> her=20 >>>>>>> account using the SBS wizard?<BR>><BR>> Is she a member of = >>>>>>> Remote Web=20 >>>>>>> Workplace Group?<BR>><BR>> And has she tried Domain\User for = >>>>>>> Account=20 >>>>>>> name?<BR>> (You shouldn't need to do this but just to be=20 >>>>>>> sure.)<BR>><BR>> If she has a laptop why not set up RPC over=20 >>>>>>> HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- <BR>> = >>>>>>> Russell Grover=20 >>>>>>> - SBITS.Biz<BR>> Microsoft Gold Certified Partner<BR>> Microsoft = >>>>>>> >>>>>>> Certified Small Business Specialist<BR>> World Wide 24hr SBS Remote = >>>>>>> Support=20 >>>>>>> - <A=20 >>>>>>> = >>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>> "Mike in Nebraska" <<A=20 >>>>>>> = >>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>> A>>=20 >>>>>>> wrote in message <BR>> <A=20 >>>>>>> = >>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with patches = >>>>>>> and=20 >>>>>>> <BR>>> SPs.<BR>>> = >>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff member=20 >>>>>>> aboard; heading out on a business trip so I'm walking <BR>>> her = >>>>>>> through=20 >>>>>>> the process of accessing her email and desktop remotely. <BR>>> = >>>>>>> However,=20 >>>>>>> she can't get into either. Keeps getting the note that either=20 >>>>>>> <BR>>> her login or password are bad.<BR>>><BR>>> = >>>>>>> She can=20 >>>>>>> login locally with no problems. I verified that my login and=20 >>>>>>> <BR>>> password will work from her desktop and laptop, both = >>>>>>> inside and=20 >>>>>>> outside <BR>>> the LAN, and then tried her login and password - = >>>>>>> same=20 >>>>>>> result.<BR>>><BR>>> Checked her group membership and = >>>>>>> Exchange tabs=20 >>>>>>> for anything different <BR>>> than anyone else - nothing. = >>>>>>> Also=20 >>>>>>> nothing in the Security log on the <BR>>>=20 >>>>>>> server.<BR>>><BR>>> I must be drawing a blank - what am I=20 >>>>>>> missing???<BR>>><BR>>> TIA,<BR>>><BR>>> --=20 >>>>>>> <BR>>> Mike Webb<BR>>> Platte River Whooping Crane = >>>>>>> Maintenance=20 >>>>>>> Trust, Inc.<BR>>> a conservation non-profit (501 (c)(3))=20 >>>>>>> organization<BR>>> Wood River, NE<BR>><BR>>=20 >>>>>>> <BR></BLOCKQUOTE></BODY></HTML> >>>>>>> >>>>>>> ------=_NextPart_000_00D3_01C97C91.F83B5570-- >>>>>>>> On Thursday, January 22, 2009 2:16 PM Mike in Nebraska wrote: >>>>>>>> This is a multi-part message in MIME format. >>>>>>>> >>>>>>>> ------=_NextPart_000_013E_01C97C93.A4FCAFB0 >>>>>>>> Content-Type: text/plain; >>>>>>>> charset="iso-8859-1" >>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>> >>>>>>>> Vista Business. >>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote = >>>>>>>> in message news:... >>>>>>>> What OS is it running? >>>>>>>> >>>>>>>> --=20 >>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>> = >>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>> A Microsoft Registered Partner >>>>>>>> ------------------------------------ >>>>>>>> MVPs do not work for Microsoft >>>>>>>> Please do not submit questions directly to me. >>>>>>>> >>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>> news:Op$... >>>>>>>> Yes to all, but her laptop is her personal one, so it's not in the = >>>>>>>> domain. >>>>>>>> >>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>> message=20 >>>>>>>> news:%... >>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>> > >>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>> > >>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>> > >>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>> > >>>>>>>> > Russ >>>>>>>> > >>>>>>>> > >>>>>>>> > --=20 >>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>> > Microsoft Gold Certified Partner >>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>> > >>>>>>>> > >>>>>>>> > "Mike in Nebraska" <> wrote in message=20 >>>>>>>> > news:... >>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>> patches and=20 >>>>>>>> >> SPs. >>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>> >> New staff member aboard; heading out on a business trip so I'm = >>>>>>>> walking=20 >>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>> remotely.=20 >>>>>>>> >> However, she can't get into either. Keeps getting the note that = >>>>>>>> either=20 >>>>>>>> >> her login or password are bad. >>>>>>>> >> >>>>>>>> >> She can login locally with no problems. I verified that my login = >>>>>>>> and=20 >>>>>>>> >> password will work from her desktop and laptop, both inside and = >>>>>>>> outside=20 >>>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>>> >> >>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>> different=20 >>>>>>>> >> than anyone else - nothing. Also nothing in the Security log on = >>>>>>>> the=20 >>>>>>>> >> server. >>>>>>>> >> >>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>> >> >>>>>>>> >> TIA, >>>>>>>> >> >>>>>>>> >> --=20 >>>>>>>> >> Mike Webb >>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>> >> Wood River, NE >>>>>>>> > >>>>>>>> >=20 >>>>>>>> >>>>>>>> ------=_NextPart_000_013E_01C97C93.A4FCAFB0 >>>>>>>> Content-Type: text/html; >>>>>>>> charset="iso-8859-1" >>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>> >>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>> <HTML><HEAD> >>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>> <META content=3D"MSHTML 6.00.6001.18183" name=3DGENERATOR> >>>>>>>> <STYLE></STYLE> >>>>>>>> </HEAD> >>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 name=3D"Compose message = >>>>>>>> area"=20 >>>>>>>> CanvasTabStop=3D"true"> >>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>> = >>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>> nospamservices.net</A>>=20 >>>>>>>> wrote in message <A=20 >>>>>>>> = >>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it running?</FONT></DIV> >>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>> Business=20 >>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>> = >>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>> for=20 >>>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>>> <BLOCKQUOTE=20 >>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>> = >>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>> A>>=20 >>>>>>>> wrote in message <A=20 >>>>>>>> = >>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>>> <<A=20 >>>>>>>> = >>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>> </A>>=20 >>>>>>>> wrote in message <BR><A=20 >>>>>>>> = >>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>> </A>...<BR>>=20 >>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did you = >>>>>>>> add her=20 >>>>>>>> account using the SBS wizard?<BR>><BR>> Is she a member of = >>>>>>>> Remote Web=20 >>>>>>>> Workplace Group?<BR>><BR>> And has she tried Domain\User for = >>>>>>>> Account=20 >>>>>>>> name?<BR>> (You shouldn't need to do this but just to be=20 >>>>>>>> sure.)<BR>><BR>> If she has a laptop why not set up RPC over=20 >>>>>>>> HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- <BR>> = >>>>>>>> Russell=20 >>>>>>>> Grover - SBITS.Biz<BR>> Microsoft Gold Certified Partner<BR>>=20 >>>>>>>> Microsoft Certified Small Business Specialist<BR>> World Wide = >>>>>>>> 24hr SBS=20 >>>>>>>> Remote Support - <A=20 >>>>>>>> = >>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>> = >>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>> A>>=20 >>>>>>>> wrote in message <BR>> <A=20 >>>>>>>> = >>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>> patches and=20 >>>>>>>> <BR>>> SPs.<BR>>> = >>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff member=20 >>>>>>>> aboard; heading out on a business trip so I'm walking <BR>>> = >>>>>>>> her=20 >>>>>>>> through the process of accessing her email and desktop remotely.=20 >>>>>>>> <BR>>> However, she can't get into either. Keeps getting = >>>>>>>> the=20 >>>>>>>> note that either <BR>>> her login or password are=20 >>>>>>>> bad.<BR>>><BR>>> She can login locally with no = >>>>>>>> problems. I=20 >>>>>>>> verified that my login and <BR>>> password will work from her = >>>>>>>> desktop=20 >>>>>>>> and laptop, both inside and outside <BR>>> the LAN, and then = >>>>>>>> tried her=20 >>>>>>>> login and password - same result.<BR>>><BR>>> Checked = >>>>>>>> her group=20 >>>>>>>> membership and Exchange tabs for anything different <BR>>> = >>>>>>>> than anyone=20 >>>>>>>> else - nothing. Also nothing in the Security log on the = >>>>>>>> <BR>>>=20 >>>>>>>> server.<BR>>><BR>>> I must be drawing a blank - what am = >>>>>>>> I=20 >>>>>>>> missing???<BR>>><BR>>> TIA,<BR>>><BR>>> --=20 >>>>>>>> <BR>>> Mike Webb<BR>>> Platte River Whooping Crane = >>>>>>>> Maintenance=20 >>>>>>>> Trust, Inc.<BR>>> a conservation non-profit (501 (c)(3))=20 >>>>>>>> organization<BR>>> Wood River, NE<BR>><BR>>=20 >>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >>>>>>>> >>>>>>>> ------=_NextPart_000_013E_01C97C93.A4FCAFB0-- >>>>>>>>> On Thursday, January 22, 2009 3:52 PM Cris Hanna [SBS - MVP] wrote: >>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>> >>>>>>>>> ------=_NextPart_000_014C_01C97CA0.FB1D9000 >>>>>>>>> Content-Type: text/plain; >>>>>>>>> charset="iso-8859-1" >>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>> >>>>>>>>> Mike >>>>>>>>> I see you've started another thread regarding 404 errors with connect = >>>>>>>>> computer so it looks like you're either having significant DNS errors or = >>>>>>>>> IIS issues >>>>>>>>> >>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>> changes? >>>>>>>>> >>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>> 48.aspx >>>>>>>>> >>>>>>>>> >>>>>>>>> --=20 >>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>> A Microsoft Registered Partner >>>>>>>>> ------------------------------------ >>>>>>>>> MVPs do not work for Microsoft >>>>>>>>> Please do not submit questions directly to me. >>>>>>>>> >>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>> news:%... >>>>>>>>> Vista Business. >>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>> wrote in message news:... >>>>>>>>> What OS is it running? >>>>>>>>> >>>>>>>>> --=20 >>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>> = >>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>> A Microsoft Registered Partner >>>>>>>>> ------------------------------------ >>>>>>>>> MVPs do not work for Microsoft >>>>>>>>> Please do not submit questions directly to me. >>>>>>>>> >>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>> news:Op$... >>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in the = >>>>>>>>> domain. >>>>>>>>> >>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>> message=20 >>>>>>>>> news:%... >>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>> > >>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>> > >>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>> > >>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>> > >>>>>>>>> > Russ >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > --=20 >>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>> message=20 >>>>>>>>> > news:... >>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>> patches and=20 >>>>>>>>> >> SPs. >>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>> >> New staff member aboard; heading out on a business trip so I'm = >>>>>>>>> walking=20 >>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>> remotely.=20 >>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>> that either=20 >>>>>>>>> >> her login or password are bad. >>>>>>>>> >> >>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>> login and=20 >>>>>>>>> >> password will work from her desktop and laptop, both inside and = >>>>>>>>> outside=20 >>>>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>>>> >> >>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>> different=20 >>>>>>>>> >> than anyone else - nothing. Also nothing in the Security log = >>>>>>>>> on the=20 >>>>>>>>> >> server. >>>>>>>>> >> >>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>> >> >>>>>>>>> >> TIA, >>>>>>>>> >> >>>>>>>>> >> --=20 >>>>>>>>> >> Mike Webb >>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>> >> Wood River, NE >>>>>>>>> > >>>>>>>>> >=20 >>>>>>>>> >>>>>>>>> ------=_NextPart_000_014C_01C97CA0.FB1D9000 >>>>>>>>> Content-Type: text/html; >>>>>>>>> charset="iso-8859-1" >>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>> >>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>> <HTML><HEAD> >>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>> <META content=3D"MSHTML 6.00.2900.5726" name=3DGENERATOR> >>>>>>>>> <STYLE></STYLE> >>>>>>>>> </HEAD> >>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20 >>>>>>>>> name=3D"Compose message area"> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>> regarding 404=20 >>>>>>>>> errors with connect computer so it looks like you're either having = >>>>>>>>> significant=20 >>>>>>>>> DNS errors or IIS issues</FONT></DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>> updates to the=20 >>>>>>>>> server? Hardware changes?</FONT></DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>> fix <A=20 >>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>> <DIV> </DIV> >>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>> Business=20 >>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work for=20 >>>>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to follow = >>>>>>>>> link"=20 >>>>>>>>> = >>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>> A>>=20 >>>>>>>>> wrote in message <A=20 >>>>>>>>> title=3D"news:%. gbl CTRL + Click = >>>>>>>>> to follow link"=20 >>>>>>>>> = >>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>> </A>...</DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>> Click to follow link"=20 >>>>>>>>> = >>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>> wrote in message <A=20 >>>>>>>>> = >>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it running?</FONT></DIV> >>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>> Business=20 >>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>> = >>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>> = >>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>> for=20 >>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>> me.<BR></DIV> >>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>> = >>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>> A>>=20 >>>>>>>>> wrote in message <A=20 >>>>>>>>> = >>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>>>> <<A=20 >>>>>>>>> = >>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>> </A>>=20 >>>>>>>>> wrote in message <BR><A=20 >>>>>>>>> = >>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>> </A>...<BR>>=20 >>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did you = >>>>>>>>> add her=20 >>>>>>>>> account using the SBS wizard?<BR>><BR>> Is she a member of = >>>>>>>>> Remote=20 >>>>>>>>> Web Workplace Group?<BR>><BR>> And has she tried Domain\User = >>>>>>>>> for=20 >>>>>>>>> Account name?<BR>> (You shouldn't need to do this but just to = >>>>>>>>> be=20 >>>>>>>>> sure.)<BR>><BR>> If she has a laptop why not set up RPC over = >>>>>>>>> >>>>>>>>> HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- <BR>> = >>>>>>>>> Russell=20 >>>>>>>>> Grover - SBITS.Biz<BR>> Microsoft Gold Certified = >>>>>>>>> Partner<BR>>=20 >>>>>>>>> Microsoft Certified Small Business Specialist<BR>> World Wide = >>>>>>>>> 24hr SBS=20 >>>>>>>>> Remote Support - <A=20 >>>>>>>>> = >>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>> = >>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>> A>>=20 >>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>> = >>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>> patches and=20 >>>>>>>>> <BR>>> SPs.<BR>>> = >>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff member=20 >>>>>>>>> aboard; heading out on a business trip so I'm walking <BR>>> = >>>>>>>>> her=20 >>>>>>>>> through the process of accessing her email and desktop remotely.=20 >>>>>>>>> <BR>>> However, she can't get into either. Keeps = >>>>>>>>> getting the=20 >>>>>>>>> note that either <BR>>> her login or password are=20 >>>>>>>>> bad.<BR>>><BR>>> She can login locally with no = >>>>>>>>> problems. =20 >>>>>>>>> I verified that my login and <BR>>> password will work from = >>>>>>>>> her=20 >>>>>>>>> desktop and laptop, both inside and outside <BR>>> the LAN, = >>>>>>>>> and then=20 >>>>>>>>> tried her login and password - same = >>>>>>>>> result.<BR>>><BR>>>=20 >>>>>>>>> Checked her group membership and Exchange tabs for anything = >>>>>>>>> different=20 >>>>>>>>> <BR>>> than anyone else - nothing. Also nothing in the = >>>>>>>>> >>>>>>>>> Security log on the <BR>>> server.<BR>>><BR>>> I = >>>>>>>>> must be=20 >>>>>>>>> drawing a blank - what am I missing???<BR>>><BR>>>=20 >>>>>>>>> TIA,<BR>>><BR>>> -- <BR>>> Mike Webb<BR>>> = >>>>>>>>> Platte=20 >>>>>>>>> River Whooping Crane Maintenance Trust, Inc.<BR>>> a = >>>>>>>>> conservation=20 >>>>>>>>> non-profit (501 (c)(3)) organization<BR>>> Wood River,=20 >>>>>>>>> NE<BR>><BR>> = >>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >>>>>>>>> >>>>>>>>> ------=_NextPart_000_014C_01C97CA0.FB1D9000-- >>>>>>>>>> On Thursday, January 22, 2009 4:14 PM Mike in Nebraska wrote: >>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>> >>>>>>>>>> ------=_NextPart_000_01F4_01C97CA4.13A6D070 >>>>>>>>>> Content-Type: text/plain; >>>>>>>>>> charset="iso-8859-1" >>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>> >>>>>>>>>> No complaints in many a month. This is the first new person we've had = >>>>>>>>>> in quite a while. Everyone else has had no complaints. I update the = >>>>>>>>>> server with WSUS once the update is out. No other changes. I don't = >>>>>>>>>> know about the patch; I'll check on it and report back. >>>>>>>>>> >>>>>>>>>> Mike >>>>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote = >>>>>>>>>> in message news:%... >>>>>>>>>> Mike >>>>>>>>>> I see you've started another thread regarding 404 errors with connect = >>>>>>>>>> computer so it looks like you're either having significant DNS errors or = >>>>>>>>>> IIS issues >>>>>>>>>> >>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>> changes? >>>>>>>>>> >>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>> 48.aspx >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> --=20 >>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>> = >>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>> ------------------------------------ >>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>> >>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>> news:%... >>>>>>>>>> Vista Business. >>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>> wrote in message news:... >>>>>>>>>> What OS is it running? >>>>>>>>>> >>>>>>>>>> --=20 >>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>> = >>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>> ------------------------------------ >>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>> >>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>> message news:Op$... >>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>> the domain. >>>>>>>>>> >>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>> message=20 >>>>>>>>>> news:%... >>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>> > >>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>> > >>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>> > >>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>> > >>>>>>>>>> > Russ >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > --=20 >>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>> message=20 >>>>>>>>>> > news:... >>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>> patches and=20 >>>>>>>>>> >> SPs. >>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>> I'm walking=20 >>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>> remotely.=20 >>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>> that either=20 >>>>>>>>>> >> her login or password are bad. >>>>>>>>>> >> >>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>> login and=20 >>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>> and outside=20 >>>>>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>>>>> >> >>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>> different=20 >>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security log = >>>>>>>>>> on the=20 >>>>>>>>>> >> server. >>>>>>>>>> >> >>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>> >> >>>>>>>>>> >> TIA, >>>>>>>>>> >> >>>>>>>>>> >> --=20 >>>>>>>>>> >> Mike Webb >>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>> >> Wood River, NE >>>>>>>>>> > >>>>>>>>>> >=20 >>>>>>>>>> >>>>>>>>>> ------=_NextPart_000_01F4_01C97CA4.13A6D070 >>>>>>>>>> Content-Type: text/html; >>>>>>>>>> charset="iso-8859-1" >>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>> >>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>> <HTML><HEAD> >>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>> <META content=3D"MSHTML 6.00.6001.18183" name=3DGENERATOR> >>>>>>>>>> <STYLE></STYLE> >>>>>>>>>> </HEAD> >>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 name=3D"Compose message = >>>>>>>>>> area"=20 >>>>>>>>>> CanvasTabStop=3D"true"> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>No complaints in many a month. = >>>>>>>>>> This is the=20 >>>>>>>>>> first new person we've had in quite a while. Everyone else has had = >>>>>>>>>> no=20 >>>>>>>>>> complaints. I update the server with WSUS once the update is = >>>>>>>>>> out. No=20 >>>>>>>>>> other changes. I don't know about the patch; I'll check on it and = >>>>>>>>>> report=20 >>>>>>>>>> back.</FONT></DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>> wrote in message <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>> </A>...</DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>> regarding 404=20 >>>>>>>>>> errors with connect computer so it looks like you're either having = >>>>>>>>>> significant=20 >>>>>>>>>> DNS errors or IIS issues</FONT></DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>> updates to the=20 >>>>>>>>>> server? Hardware changes?</FONT></DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>> fix <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>> <DIV> </DIV> >>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>> Business=20 >>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>> = >>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>> = >>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>> for=20 >>>>>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>> follow link"=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>> A>>=20 >>>>>>>>>> wrote in message <A=20 >>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>> Click to follow link"=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>> </A>...</DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>> Click to follow link"=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>> wrote in message <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>> running?</FONT></DIV> >>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>> >>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>> = >>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>> = >>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>> work for=20 >>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>> me.<BR></DIV> >>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>> A>>=20 >>>>>>>>>> wrote in message <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>>>>> <<A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>> </A>>=20 >>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>> you add=20 >>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>> member of=20 >>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to do = >>>>>>>>>> this but=20 >>>>>>>>>> just to be sure.)<BR>><BR>> If she has a laptop why not = >>>>>>>>>> set up RPC=20 >>>>>>>>>> over HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- = >>>>>>>>>> <BR>>=20 >>>>>>>>>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold Certified=20 >>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>> A>>=20 >>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>> = >>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>> patches=20 >>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>> <BR>>> her through the process of accessing her email and = >>>>>>>>>> desktop=20 >>>>>>>>>> remotely. <BR>>> However, she can't get into either. = >>>>>>>>>> Keeps=20 >>>>>>>>>> getting the note that either <BR>>> her login or password = >>>>>>>>>> are=20 >>>>>>>>>> bad.<BR>>><BR>>> She can login locally with no=20 >>>>>>>>>> problems. I verified that my login and <BR>>> = >>>>>>>>>> password will=20 >>>>>>>>>> work from her desktop and laptop, both inside and outside = >>>>>>>>>> <BR>>>=20 >>>>>>>>>> the LAN, and then tried her login and password - same=20 >>>>>>>>>> result.<BR>>><BR>>> Checked her group membership and = >>>>>>>>>> >>>>>>>>>> Exchange tabs for anything different <BR>>> than anyone = >>>>>>>>>> else -=20 >>>>>>>>>> nothing. Also nothing in the Security log on the = >>>>>>>>>> <BR>>>=20 >>>>>>>>>> server.<BR>>><BR>>> I must be drawing a blank - what = >>>>>>>>>> am I=20 >>>>>>>>>> missing???<BR>>><BR>>> TIA,<BR>>><BR>>> = >>>>>>>>>> --=20 >>>>>>>>>> <BR>>> Mike Webb<BR>>> Platte River Whooping Crane=20 >>>>>>>>>> Maintenance Trust, Inc.<BR>>> a conservation non-profit = >>>>>>>>>> (501=20 >>>>>>>>>> (c)(3)) organization<BR>>> Wood River, NE<BR>><BR>>=20 >>>>>>>>>> = >>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >>>>>>>>>> >>>>>>>>>> ------=_NextPart_000_01F4_01C97CA4.13A6D070-- >>>>>>>>>>> On Thursday, January 22, 2009 4:16 PM Mike in Nebraska wrote: >>>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>>> >>>>>>>>>>> ------=_NextPart_000_0213_01C97CA4.7305A3C0 >>>>>>>>>>> Content-Type: text/plain; >>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>> >>>>>>>>>>> Checked the link you sent and I do remember now checking the reserved = >>>>>>>>>>> ports. They're fine. >>>>>>>>>>> >>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote = >>>>>>>>>>> in message news:%... >>>>>>>>>>> Mike >>>>>>>>>>> I see you've started another thread regarding 404 errors with connect = >>>>>>>>>>> computer so it looks like you're either having significant DNS errors or = >>>>>>>>>>> IIS issues >>>>>>>>>>> >>>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>>> changes? >>>>>>>>>>> >>>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>>> 48.aspx >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> --=20 >>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>> = >>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>> ------------------------------------ >>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>> >>>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>>> news:%... >>>>>>>>>>> Vista Business. >>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>> wrote in message news:... >>>>>>>>>>> What OS is it running? >>>>>>>>>>> >>>>>>>>>>> --=20 >>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>> = >>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>> ------------------------------------ >>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>> >>>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>>> message news:Op$... >>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>>> the domain. >>>>>>>>>>> >>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>>> message=20 >>>>>>>>>>> news:%... >>>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>>> > >>>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>>> > >>>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>>> > >>>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>>> > >>>>>>>>>>> > Russ >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> > --=20 >>>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>>> message=20 >>>>>>>>>>> > news:... >>>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>> patches and=20 >>>>>>>>>>> >> SPs. >>>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>>> I'm walking=20 >>>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>>> remotely.=20 >>>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>>> that either=20 >>>>>>>>>>> >> her login or password are bad. >>>>>>>>>>> >> >>>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>>> login and=20 >>>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>>> and outside=20 >>>>>>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>>>>>> >> >>>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>>> different=20 >>>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security log = >>>>>>>>>>> on the=20 >>>>>>>>>>> >> server. >>>>>>>>>>> >> >>>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>>> >> >>>>>>>>>>> >> TIA, >>>>>>>>>>> >> >>>>>>>>>>> >> --=20 >>>>>>>>>>> >> Mike Webb >>>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>> >> Wood River, NE >>>>>>>>>>> > >>>>>>>>>>> >=20 >>>>>>>>>>> >>>>>>>>>>> ------=_NextPart_000_0213_01C97CA4.7305A3C0 >>>>>>>>>>> Content-Type: text/html; >>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>> >>>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>>> <HTML><HEAD> >>>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>>> <META content=3D"MSHTML 6.00.6001.18183" name=3DGENERATOR> >>>>>>>>>>> <STYLE></STYLE> >>>>>>>>>>> </HEAD> >>>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 name=3D"Compose message = >>>>>>>>>>> area"=20 >>>>>>>>>>> CanvasTabStop=3D"true"> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Checked the link you sent and I do = >>>>>>>>>>> remember now=20 >>>>>>>>>>> checking the reserved ports. They're fine.</FONT></DIV> >>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>>> </A>...</DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>>> regarding 404=20 >>>>>>>>>>> errors with connect computer so it looks like you're either having = >>>>>>>>>>> significant=20 >>>>>>>>>>> DNS errors or IIS issues</FONT></DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>>> updates to the=20 >>>>>>>>>>> server? Hardware changes?</FONT></DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>>> fix <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>> Business=20 >>>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>>> = >>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>>> for=20 >>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>>> follow link"=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>> A>>=20 >>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>>> </A>...</DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>>> running?</FONT></DIV> >>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>> >>>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>>> = >>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>>> work for=20 >>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>> A>>=20 >>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>>>>>> <<A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>> </A>>=20 >>>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>>> you add=20 >>>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>>> member of=20 >>>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to do = >>>>>>>>>>> this but=20 >>>>>>>>>>> just to be sure.)<BR>><BR>> If she has a laptop why not = >>>>>>>>>>> set up RPC=20 >>>>>>>>>>> over HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- = >>>>>>>>>>> <BR>>=20 >>>>>>>>>>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold Certified=20 >>>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>> A>>=20 >>>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>>> = >>>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>> patches=20 >>>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>>> <BR>>> her through the process of accessing her email and = >>>>>>>>>>> desktop=20 >>>>>>>>>>> remotely. <BR>>> However, she can't get into either. = >>>>>>>>>>> Keeps=20 >>>>>>>>>>> getting the note that either <BR>>> her login or password = >>>>>>>>>>> are=20 >>>>>>>>>>> bad.<BR>>><BR>>> She can login locally with no=20 >>>>>>>>>>> problems. I verified that my login and <BR>>> = >>>>>>>>>>> password will=20 >>>>>>>>>>> work from her desktop and laptop, both inside and outside = >>>>>>>>>>> <BR>>>=20 >>>>>>>>>>> the LAN, and then tried her login and password - same=20 >>>>>>>>>>> result.<BR>>><BR>>> Checked her group membership and = >>>>>>>>>>> >>>>>>>>>>> Exchange tabs for anything different <BR>>> than anyone = >>>>>>>>>>> else -=20 >>>>>>>>>>> nothing. Also nothing in the Security log on the = >>>>>>>>>>> <BR>>>=20 >>>>>>>>>>> server.<BR>>><BR>>> I must be drawing a blank - what = >>>>>>>>>>> am I=20 >>>>>>>>>>> missing???<BR>>><BR>>> TIA,<BR>>><BR>>> = >>>>>>>>>>> --=20 >>>>>>>>>>> <BR>>> Mike Webb<BR>>> Platte River Whooping Crane=20 >>>>>>>>>>> Maintenance Trust, Inc.<BR>>> a conservation non-profit = >>>>>>>>>>> (501=20 >>>>>>>>>>> (c)(3)) organization<BR>>> Wood River, NE<BR>><BR>>=20 >>>>>>>>>>> = >>>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >>>>>>>>>>> >>>>>>>>>>> ------=_NextPart_000_0213_01C97CA4.7305A3C0-- >>>>>>>>>>>> On Thursday, January 22, 2009 4:45 PM Russ \(www.SBITS.Biz\) wrote: >>>>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>>>> >>>>>>>>>>>> ------=_NextPart_000_0087_01C97C97.B3770F00 >>>>>>>>>>>> Content-Type: text/plain; >>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>> >>>>>>>>>>>> Cris >>>>>>>>>>>> I fixed his 404 Error >>>>>>>>>>>> ConnectComputer was missing for some reason. >>>>>>>>>>>> >>>>>>>>>>>> Since I connected to his server with RWW that part is working >>>>>>>>>>>> I'm thinking either something with that persons account or PC >>>>>>>>>>>> >>>>>>>>>>>> I'll call him back. >>>>>>>>>>>> (I didn't know this was the same person Sorry Mike) >>>>>>>>>>>> and see if it works for that user >>>>>>>>>>>> >>>>>>>>>>>> Russ >>>>>>>>>>>> >>>>>>>>>>>> --=20 >>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote = >>>>>>>>>>>> in message news:%... >>>>>>>>>>>> Mike >>>>>>>>>>>> I see you've started another thread regarding 404 errors with connect = >>>>>>>>>>>> computer so it looks like you're either having significant DNS errors or = >>>>>>>>>>>> IIS issues >>>>>>>>>>>> >>>>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>>>> changes? >>>>>>>>>>>> >>>>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>>>> 48.aspx >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> --=20 >>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>> = >>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>> >>>>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>>>> news:%... >>>>>>>>>>>> Vista Business. >>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>> wrote in message news:... >>>>>>>>>>>> What OS is it running? >>>>>>>>>>>> >>>>>>>>>>>> --=20 >>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>> = >>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>> >>>>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>>>> message news:Op$... >>>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>>>> the domain. >>>>>>>>>>>> >>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>>>> message=20 >>>>>>>>>>>> news:%... >>>>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>>>> > >>>>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>>>> > >>>>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>>>> > >>>>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>>>> > >>>>>>>>>>>> > Russ >>>>>>>>>>>> > >>>>>>>>>>>> > >>>>>>>>>>>> > --=20 >>>>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>> > >>>>>>>>>>>> > >>>>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>>>> message=20 >>>>>>>>>>>> > news:... >>>>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>>> patches and=20 >>>>>>>>>>>> >> SPs. >>>>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>>>> I'm walking=20 >>>>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>>>> remotely.=20 >>>>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>>>> that either=20 >>>>>>>>>>>> >> her login or password are bad. >>>>>>>>>>>> >> >>>>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>>>> login and=20 >>>>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>>>> and outside=20 >>>>>>>>>>>> >> the LAN, and then tried her login and password - same result. >>>>>>>>>>>> >> >>>>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>>>> different=20 >>>>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security log = >>>>>>>>>>>> on the=20 >>>>>>>>>>>> >> server. >>>>>>>>>>>> >> >>>>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>>>> >> >>>>>>>>>>>> >> TIA, >>>>>>>>>>>> >> >>>>>>>>>>>> >> --=20 >>>>>>>>>>>> >> Mike Webb >>>>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>>> >> Wood River, NE >>>>>>>>>>>> > >>>>>>>>>>>> >=20 >>>>>>>>>>>> >>>>>>>>>>>> ------=_NextPart_000_0087_01C97C97.B3770F00 >>>>>>>>>>>> Content-Type: text/html; >>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>> >>>>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>>>> <HTML><HEAD> >>>>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>>>> <META content=3D"MSHTML 6.00.6000.16788" name=3DGENERATOR> >>>>>>>>>>>> <STYLE></STYLE> >>>>>>>>>>>> </HEAD> >>>>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 name=3D"Compose message = >>>>>>>>>>>> area"=20 >>>>>>>>>>>> CanvasTabStop=3D"true"> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Cris<BR>I fixed his 404 = >>>>>>>>>>>> Error</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>ConnectComputer was missing for some=20 >>>>>>>>>>>> reason.</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Since I connected to his server with = >>>>>>>>>>>> RWW that part=20 >>>>>>>>>>>> is working</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'm thinking either something with that = >>>>>>>>>>>> persons=20 >>>>>>>>>>>> account or PC</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'll call him back.<BR>(I didn't know = >>>>>>>>>>>> this was the=20 >>>>>>>>>>>> same person Sorry Mike)</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>and see if it works for that = >>>>>>>>>>>> user</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2><BR>Russ</FONT></DIV> >>>>>>>>>>>> <DIV><BR>-- <BR>Russell Grover - SBITS.Biz<BR>Microsoft Gold Certified=20 >>>>>>>>>>>> Partner<BR>Microsoft Certified Small Business Specialist<BR>World Wide = >>>>>>>>>>>> 24hr SBS=20 >>>>>>>>>>>> Remote Support - <A = >>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A></DIV> >>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>>>> regarding 404=20 >>>>>>>>>>>> errors with connect computer so it looks like you're either having = >>>>>>>>>>>> significant=20 >>>>>>>>>>>> DNS errors or IIS issues</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>>>> updates to the=20 >>>>>>>>>>>> server? Hardware changes?</FONT></DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>>>> fix <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>>> Business=20 >>>>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>> = >>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>>>> for=20 >>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to me.<BR></DIV> >>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>>>> follow link"=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>> A>>=20 >>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>>>> running?</FONT></DIV> >>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>>> >>>>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>> = >>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>>>> work for=20 >>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>> A>>=20 >>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>>>> to all, but her laptop is her personal one, so it's not in the=20 >>>>>>>>>>>> domain.<BR><BR>"Russ (<A = >>>>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)"=20 >>>>>>>>>>>> <<A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>> </A>>=20 >>>>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>>>> you add=20 >>>>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>>>> member of=20 >>>>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to do = >>>>>>>>>>>> this but=20 >>>>>>>>>>>> just to be sure.)<BR>><BR>> If she has a laptop why not = >>>>>>>>>>>> set up RPC=20 >>>>>>>>>>>> over HTTPS?<BR>><BR>> Russ<BR>><BR>><BR>> -- = >>>>>>>>>>>> <BR>>=20 >>>>>>>>>>>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold Certified=20 >>>>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>> A>>=20 >>>>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>>>> = >>>>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>>> patches=20 >>>>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>>>> <BR>>> her through the process of accessing her email and = >>>>>>>>>>>> desktop=20 >>>>>>>>>>>> remotely. <BR>>> However, she can't get into either. = >>>>>>>>>>>> Keeps=20 >>>>>>>>>>>> getting the note that either <BR>>> her login or password = >>>>>>>>>>>> are=20 >>>>>>>>>>>> bad.<BR>>><BR>>> She can login locally with no=20 >>>>>>>>>>>> problems. I verified that my login and <BR>>> = >>>>>>>>>>>> password will=20 >>>>>>>>>>>> work from her desktop and laptop, both inside and outside = >>>>>>>>>>>> <BR>>>=20 >>>>>>>>>>>> the LAN, and then tried her login and password - same=20 >>>>>>>>>>>> result.<BR>>><BR>>> Checked her group membership and = >>>>>>>>>>>> >>>>>>>>>>>> Exchange tabs for anything different <BR>>> than anyone = >>>>>>>>>>>> else -=20 >>>>>>>>>>>> nothing. Also nothing in the Security log on the = >>>>>>>>>>>> <BR>>>=20 >>>>>>>>>>>> server.<BR>>><BR>>> I must be drawing a blank - what = >>>>>>>>>>>> am I=20 >>>>>>>>>>>> missing???<BR>>><BR>>> TIA,<BR>>><BR>>> = >>>>>>>>>>>> --=20 >>>>>>>>>>>> <BR>>> Mike Webb<BR>>> Platte River Whooping Crane=20 >>>>>>>>>>>> Maintenance Trust, Inc.<BR>>> a conservation non-profit = >>>>>>>>>>>> (501=20 >>>>>>>>>>>> (c)(3)) organization<BR>>> Wood River, NE<BR>><BR>>=20 >>>>>>>>>>>> = >>>>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >>>>>>>>>>>> >>>>>>>>>>>> ------=_NextPart_000_0087_01C97C97.B3770F00-- >>>>>>>>>>>>> On Thursday, January 22, 2009 4:57 PM Russ \(www.SBITS.Biz\) wrote: >>>>>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>>>>> >>>>>>>>>>>>> ------=_NextPart_000_0094_01C97C99.4F1D4A90 >>>>>>>>>>>>> Content-Type: text/plain; >>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>> >>>>>>>>>>>>> Appears to be a user issue. (Since I could connect with RWW) >>>>>>>>>>>>> I've asked Mike to delete the user and recreate it with the wizard. >>>>>>>>>>>>> >>>>>>>>>>>>> Hopefully it will work this time >>>>>>>>>>>>> If not, I'll take a quick peak a the user.. >>>>>>>>>>>>> >>>>>>>>>>>>> Free work is never done LOL >>>>>>>>>>>>> Russ >>>>>>>>>>>>> >>>>>>>>>>>>> --=20 >>>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message = >>>>>>>>>>>>> news:%... >>>>>>>>>>>>> Cris >>>>>>>>>>>>> I fixed his 404 Error >>>>>>>>>>>>> ConnectComputer was missing for some reason. >>>>>>>>>>>>> >>>>>>>>>>>>> Since I connected to his server with RWW that part is working >>>>>>>>>>>>> I'm thinking either something with that persons account or PC >>>>>>>>>>>>> >>>>>>>>>>>>> I'll call him back. >>>>>>>>>>>>> (I didn't know this was the same person Sorry Mike) >>>>>>>>>>>>> and see if it works for that user >>>>>>>>>>>>> >>>>>>>>>>>>> Russ >>>>>>>>>>>>> >>>>>>>>>>>>> --=20 >>>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>> wrote in message news:%... >>>>>>>>>>>>> Mike >>>>>>>>>>>>> I see you've started another thread regarding 404 errors with = >>>>>>>>>>>>> connect computer so it looks like you're either having significant DNS = >>>>>>>>>>>>> errors or IIS issues >>>>>>>>>>>>> >>>>>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>>>>> changes? >>>>>>>>>>>>> >>>>>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>>>>> 48.aspx >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> --=20 >>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>> = >>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>> >>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>>>>> news:%... >>>>>>>>>>>>> Vista Business. >>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>> wrote in message news:... >>>>>>>>>>>>> What OS is it running? >>>>>>>>>>>>> >>>>>>>>>>>>> --=20 >>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>> = >>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>> >>>>>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>> message news:Op$... >>>>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>>>>> the domain. >>>>>>>>>>>>> >>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>>>>> message=20 >>>>>>>>>>>>> news:%... >>>>>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>>>>> > >>>>>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>>>>> > >>>>>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>>>>> > >>>>>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>>>>> > >>>>>>>>>>>>> > Russ >>>>>>>>>>>>> > >>>>>>>>>>>>> > >>>>>>>>>>>>> > --=20 >>>>>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>> > >>>>>>>>>>>>> > >>>>>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>> message=20 >>>>>>>>>>>>> > news:... >>>>>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current = >>>>>>>>>>>>> with patches and=20 >>>>>>>>>>>>> >> SPs. >>>>>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>>>>> I'm walking=20 >>>>>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>>>>> remotely.=20 >>>>>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>>>>> that either=20 >>>>>>>>>>>>> >> her login or password are bad. >>>>>>>>>>>>> >> >>>>>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>>>>> login and=20 >>>>>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>>>>> and outside=20 >>>>>>>>>>>>> >> the LAN, and then tried her login and password - same = >>>>>>>>>>>>> result. >>>>>>>>>>>>> >> >>>>>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>>>>> different=20 >>>>>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security = >>>>>>>>>>>>> log on the=20 >>>>>>>>>>>>> >> server. >>>>>>>>>>>>> >> >>>>>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>>>>> >> >>>>>>>>>>>>> >> TIA, >>>>>>>>>>>>> >> >>>>>>>>>>>>> >> --=20 >>>>>>>>>>>>> >> Mike Webb >>>>>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>>>> >> Wood River, NE >>>>>>>>>>>>> > >>>>>>>>>>>>> >=20 >>>>>>>>>>>>> >>>>>>>>>>>>> ------=_NextPart_000_0094_01C97C99.4F1D4A90 >>>>>>>>>>>>> Content-Type: text/html; >>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>> >>>>>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>>>>> <HTML><HEAD> >>>>>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>>>>> <META content=3D"MSHTML 6.00.6000.16788" name=3DGENERATOR> >>>>>>>>>>>>> <STYLE></STYLE> >>>>>>>>>>>>> </HEAD> >>>>>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20 >>>>>>>>>>>>> name=3D"Compose message area"> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Appears to be a user issue. (Since I = >>>>>>>>>>>>> could connect=20 >>>>>>>>>>>>> with RWW)<BR>I've asked Mike to delete the user and recreate it = >>>>>>>>>>>>> with the=20 >>>>>>>>>>>>> wizard.</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Hopefully it will work this = >>>>>>>>>>>>> time</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>If not, I'll take a quick peak a the=20 >>>>>>>>>>>>> user..</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2><BR>Free work is never done=20 >>>>>>>>>>>>> LOL<BR>Russ</FONT></DIV> >>>>>>>>>>>>> <DIV><BR>-- <BR>Russell Grover - SBITS.Biz<BR>Microsoft Gold Certified=20 >>>>>>>>>>>>> Partner<BR>Microsoft Certified Small Business Specialist<BR>World Wide = >>>>>>>>>>>>> 24hr SBS=20 >>>>>>>>>>>>> Remote Support - <A = >>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A></DIV> >>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>> <DIV>"Russ (<A href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" = >>>>>>>>>>>>> <<A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news:% bl">news:%231ufErNfJHA.= >>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Cris<BR>I fixed his 404 = >>>>>>>>>>>>> Error</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>ConnectComputer was missing for some=20 >>>>>>>>>>>>> reason.</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Since I connected to his server with = >>>>>>>>>>>>> RWW that=20 >>>>>>>>>>>>> part is working</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'm thinking either something with = >>>>>>>>>>>>> that persons=20 >>>>>>>>>>>>> account or PC</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'll call him back.<BR>(I didn't know = >>>>>>>>>>>>> this was=20 >>>>>>>>>>>>> the same person Sorry Mike)</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>and see if it works for that = >>>>>>>>>>>>> user</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2><BR>Russ</FONT></DIV> >>>>>>>>>>>>> <DIV><BR>-- <BR>Russell Grover - SBITS.Biz<BR>Microsoft Gold Certified = >>>>>>>>>>>>> >>>>>>>>>>>>> Partner<BR>Microsoft Certified Small Business Specialist<BR>World Wide = >>>>>>>>>>>>> 24hr=20 >>>>>>>>>>>>> SBS Remote Support - <A=20 >>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A></DIV> >>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>>>>> regarding=20 >>>>>>>>>>>>> 404 errors with connect computer so it looks like you're either = >>>>>>>>>>>>> having=20 >>>>>>>>>>>>> significant DNS errors or IIS issues</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>>>>> updates to=20 >>>>>>>>>>>>> the server? Hardware changes?</FONT></DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>>>>> fix <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>>>> Business=20 >>>>>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>>>>> for=20 >>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>>>>> follow link"=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>>>>> running?</FONT></DIV> >>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows = >>>>>>>>>>>>> Small=20 >>>>>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>>>>> work for=20 >>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: = >>>>>>>>>>>>> 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>>>>> to all, but her laptop is her personal one, so it's not in the = >>>>>>>>>>>>> >>>>>>>>>>>>> domain.<BR><BR>"Russ (<A=20 >>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" <<A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>>>>> you add=20 >>>>>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>>>>> member of=20 >>>>>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to = >>>>>>>>>>>>> do this=20 >>>>>>>>>>>>> but just to be sure.)<BR>><BR>> If she has a laptop why = >>>>>>>>>>>>> not set=20 >>>>>>>>>>>>> up RPC over HTTPS?<BR>><BR>> = >>>>>>>>>>>>> Russ<BR>><BR>><BR>> --=20 >>>>>>>>>>>>> <BR>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold = >>>>>>>>>>>>> Certified=20 >>>>>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>>>> patches=20 >>>>>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>>>>> <BR>>> her through the process of accessing her email = >>>>>>>>>>>>> and=20 >>>>>>>>>>>>> desktop remotely. <BR>>> However, she can't get into=20 >>>>>>>>>>>>> either. Keeps getting the note that either <BR>>> = >>>>>>>>>>>>> her=20 >>>>>>>>>>>>> login or password are bad.<BR>>><BR>>> She can = >>>>>>>>>>>>> login=20 >>>>>>>>>>>>> locally with no problems. I verified that my login and=20 >>>>>>>>>>>>> <BR>>> password will work from her desktop and laptop, = >>>>>>>>>>>>> both=20 >>>>>>>>>>>>> inside and outside <BR>>> the LAN, and then tried her = >>>>>>>>>>>>> login and=20 >>>>>>>>>>>>> password - same result.<BR>>><BR>>> Checked her = >>>>>>>>>>>>> group=20 >>>>>>>>>>>>> membership and Exchange tabs for anything different = >>>>>>>>>>>>> <BR>>> than=20 >>>>>>>>>>>>> anyone else - nothing. Also nothing in the Security log = >>>>>>>>>>>>> on the=20 >>>>>>>>>>>>> <BR>>> server.<BR>>><BR>>> I must be drawing = >>>>>>>>>>>>> a blank=20 >>>>>>>>>>>>> - what am I missing???<BR>>><BR>>>=20 >>>>>>>>>>>>> TIA,<BR>>><BR>>> -- <BR>>> Mike = >>>>>>>>>>>>> Webb<BR>>>=20 >>>>>>>>>>>>> Platte River Whooping Crane Maintenance Trust, = >>>>>>>>>>>>> Inc.<BR>>> a=20 >>>>>>>>>>>>> conservation non-profit (501 (c)(3)) organization<BR>>> = >>>>>>>>>>>>> Wood=20 >>>>>>>>>>>>> River, NE<BR>><BR>>=20 >>>>>>>>>>>>> = >>>>>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BO= >>>>>>>>>>>>> DY></HTML> >>>>>>>>>>>>> >>>>>>>>>>>>> ------=_NextPart_000_0094_01C97C99.4F1D4A90-- >>>>>>>>>>>>>> On Friday, January 23, 2009 10:01 AM Mike in Nebraska wrote: >>>>>>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>>>>>> >>>>>>>>>>>>>> ------=_NextPart_000_0031_01C97D39.2D501280 >>>>>>>>>>>>>> Content-Type: text/plain; >>>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>>> >>>>>>>>>>>>>> I did a backup of the user's files,settings, folders, and mailbox, then = >>>>>>>>>>>>>> deleted the user. I then used the Add User wizard in Server Management = >>>>>>>>>>>>>> to create a new account for her. Unfortunately, she STILL cannot login = >>>>>>>>>>>>>> to OWA (http://<servername>/exchange) or RWW = >>>>>>>>>>>>>> (http://<servername>/remote). On the former the message is that her = >>>>>>>>>>>>>> 'login or password is incorrect; try again', and on the latter, 'that = >>>>>>>>>>>>>> her login or password are incorrect; if it persists, the user may not = >>>>>>>>>>>>>> have permissions'. >>>>>>>>>>>>>> Nothing in the server logs, nor the local computer. I tried her account = >>>>>>>>>>>>>> from within the network on 2 different computers - same result. She = >>>>>>>>>>>>>> tried on her personal laptop which is outside the network, same results. >>>>>>>>>>>>>> In ADUC, her account is a member of: Domain Users (primary group), = >>>>>>>>>>>>>> Domain Power Users, Internet Users, Mobile Users, <distribution group>, = >>>>>>>>>>>>>> Remote Desktop Users, and Remote Web Workplace. >>>>>>>>>>>>>> >>>>>>>>>>>>>> As a test, I'll create a dummy user that matches hers and see if I get = >>>>>>>>>>>>>> the same results. In the meantime ..... any ideas? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Mike >>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message = >>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>> Cris >>>>>>>>>>>>>> I fixed his 404 Error >>>>>>>>>>>>>> ConnectComputer was missing for some reason. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Since I connected to his server with RWW that part is working >>>>>>>>>>>>>> I'm thinking either something with that persons account or PC >>>>>>>>>>>>>> >>>>>>>>>>>>>> I'll call him back. >>>>>>>>>>>>>> (I didn't know this was the same person Sorry Mike) >>>>>>>>>>>>>> and see if it works for that user >>>>>>>>>>>>>> >>>>>>>>>>>>>> Russ >>>>>>>>>>>>>> >>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>>> wrote in message news:%... >>>>>>>>>>>>>> Mike >>>>>>>>>>>>>> I see you've started another thread regarding 404 errors with = >>>>>>>>>>>>>> connect computer so it looks like you're either having significant DNS = >>>>>>>>>>>>>> errors or IIS issues >>>>>>>>>>>>>> >>>>>>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>>>>>> changes? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>>>>>> 48.aspx >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>> = >>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>> Vista Business. >>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>>> wrote in message news:... >>>>>>>>>>>>>> What OS is it running? >>>>>>>>>>>>>> >>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>> = >>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>>> message news:Op$... >>>>>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>>>>>> the domain. >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>>>>>> message=20 >>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > Russ >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > --=20 >>>>>>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > >>>>>>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>>> message=20 >>>>>>>>>>>>>> > news:... >>>>>>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current = >>>>>>>>>>>>>> with patches and=20 >>>>>>>>>>>>>> >> SPs. >>>>>>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>>>>>> I'm walking=20 >>>>>>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>>>>>> remotely.=20 >>>>>>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>>>>>> that either=20 >>>>>>>>>>>>>> >> her login or password are bad. >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>>>>>> login and=20 >>>>>>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>>>>>> and outside=20 >>>>>>>>>>>>>> >> the LAN, and then tried her login and password - same = >>>>>>>>>>>>>> result. >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>>>>>> different=20 >>>>>>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security = >>>>>>>>>>>>>> log on the=20 >>>>>>>>>>>>>> >> server. >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> TIA, >>>>>>>>>>>>>> >> >>>>>>>>>>>>>> >> --=20 >>>>>>>>>>>>>> >> Mike Webb >>>>>>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>>>>> >> Wood River, NE >>>>>>>>>>>>>> > >>>>>>>>>>>>>> >=20 >>>>>>>>>>>>>> >>>>>>>>>>>>>> ------=_NextPart_000_0031_01C97D39.2D501280 >>>>>>>>>>>>>> Content-Type: text/html; >>>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>>> >>>>>>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>>>>>> <HTML><HEAD> >>>>>>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>>>>>> <META content=3D"MSHTML 6.00.6001.18183" name=3DGENERATOR> >>>>>>>>>>>>>> <STYLE></STYLE> >>>>>>>>>>>>>> </HEAD> >>>>>>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20 >>>>>>>>>>>>>> name=3D"Compose message area"> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I did a backup of the user's = >>>>>>>>>>>>>> files,settings,=20 >>>>>>>>>>>>>> folders, and mailbox, then deleted the user. I then used the Add = >>>>>>>>>>>>>> User=20 >>>>>>>>>>>>>> wizard in Server Management to create a new account for her. =20 >>>>>>>>>>>>>> Unfortunately, she STILL cannot login to OWA (<A=20 >>>>>>>>>>>>>> href=3D"http://<servername>/exchange">http://<servername>/exchange<= >>>>>>>>>>>>>> /A>) or=20 >>>>>>>>>>>>>> RWW (<A=20 >>>>>>>>>>>>>> href=3D"http://<servername>/remote">http://<servername>/remote</A>)= >>>>>>>>>>>>>> . =20 >>>>>>>>>>>>>> On the former the message is that her 'login or password is incorrect; = >>>>>>>>>>>>>> try=20 >>>>>>>>>>>>>> again', and on the latter, 'that her login or password are incorrect; if = >>>>>>>>>>>>>> it=20 >>>>>>>>>>>>>> persists, the user may not have permissions'.</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Nothing in the server logs, nor the = >>>>>>>>>>>>>> local=20 >>>>>>>>>>>>>> computer. I tried her account from within the network on 2 = >>>>>>>>>>>>>> different=20 >>>>>>>>>>>>>> computers - same result. She tried on her personal laptop which is = >>>>>>>>>>>>>> outside=20 >>>>>>>>>>>>>> the network, same results.</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>In ADUC, her account is a member = >>>>>>>>>>>>>> of: Domain=20 >>>>>>>>>>>>>> Users (primary group), Domain Power Users, Internet Users, Mobile Users, = >>>>>>>>>>>>>> >>>>>>>>>>>>>> <distribution group>, Remote Desktop Users, and Remote Web=20 >>>>>>>>>>>>>> Workplace.</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>As a test, I'll create a dummy user = >>>>>>>>>>>>>> that matches=20 >>>>>>>>>>>>>> hers and see if I get the same results. In the meantime ..... any=20 >>>>>>>>>>>>>> ideas?</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>> <DIV>"Russ (<A href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" = >>>>>>>>>>>>>> <<A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news:% bl">news:%231ufErNfJHA.= >>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Cris<BR>I fixed his 404 = >>>>>>>>>>>>>> Error</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>ConnectComputer was missing for some=20 >>>>>>>>>>>>>> reason.</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Since I connected to his server with = >>>>>>>>>>>>>> RWW that=20 >>>>>>>>>>>>>> part is working</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'm thinking either something with = >>>>>>>>>>>>>> that persons=20 >>>>>>>>>>>>>> account or PC</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'll call him back.<BR>(I didn't know = >>>>>>>>>>>>>> this was=20 >>>>>>>>>>>>>> the same person Sorry Mike)</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>and see if it works for that = >>>>>>>>>>>>>> user</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2><BR>Russ</FONT></DIV> >>>>>>>>>>>>>> <DIV><BR>-- <BR>Russell Grover - SBITS.Biz<BR>Microsoft Gold Certified = >>>>>>>>>>>>>> >>>>>>>>>>>>>> Partner<BR>Microsoft Certified Small Business Specialist<BR>World Wide = >>>>>>>>>>>>>> 24hr=20 >>>>>>>>>>>>>> SBS Remote Support - <A=20 >>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A></DIV> >>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>>>>>> regarding=20 >>>>>>>>>>>>>> 404 errors with connect computer so it looks like you're either = >>>>>>>>>>>>>> having=20 >>>>>>>>>>>>>> significant DNS errors or IIS issues</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>>>>>> updates to=20 >>>>>>>>>>>>>> the server? Hardware changes?</FONT></DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>>>>>> fix <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>>>>> Business=20 >>>>>>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>>>>>> for=20 >>>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>>>>>> follow link"=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>>>>>> running?</FONT></DIV> >>>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows = >>>>>>>>>>>>>> Small=20 >>>>>>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>>>>>> work for=20 >>>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: = >>>>>>>>>>>>>> 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>>>>>> to all, but her laptop is her personal one, so it's not in the = >>>>>>>>>>>>>> >>>>>>>>>>>>>> domain.<BR><BR>"Russ (<A=20 >>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" <<A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>>>>>> you add=20 >>>>>>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>>>>>> member of=20 >>>>>>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to = >>>>>>>>>>>>>> do this=20 >>>>>>>>>>>>>> but just to be sure.)<BR>><BR>> If she has a laptop why = >>>>>>>>>>>>>> not set=20 >>>>>>>>>>>>>> up RPC over HTTPS?<BR>><BR>> = >>>>>>>>>>>>>> Russ<BR>><BR>><BR>> --=20 >>>>>>>>>>>>>> <BR>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold = >>>>>>>>>>>>>> Certified=20 >>>>>>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>>>>> patches=20 >>>>>>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>>>>>> <BR>>> her through the process of accessing her email = >>>>>>>>>>>>>> and=20 >>>>>>>>>>>>>> desktop remotely. <BR>>> However, she can't get into=20 >>>>>>>>>>>>>> either. Keeps getting the note that either <BR>>> = >>>>>>>>>>>>>> her=20 >>>>>>>>>>>>>> login or password are bad.<BR>>><BR>>> She can = >>>>>>>>>>>>>> login=20 >>>>>>>>>>>>>> locally with no problems. I verified that my login and=20 >>>>>>>>>>>>>> <BR>>> password will work from her desktop and laptop, = >>>>>>>>>>>>>> both=20 >>>>>>>>>>>>>> inside and outside <BR>>> the LAN, and then tried her = >>>>>>>>>>>>>> login and=20 >>>>>>>>>>>>>> password - same result.<BR>>><BR>>> Checked her = >>>>>>>>>>>>>> group=20 >>>>>>>>>>>>>> membership and Exchange tabs for anything different = >>>>>>>>>>>>>> <BR>>> than=20 >>>>>>>>>>>>>> anyone else - nothing. Also nothing in the Security log = >>>>>>>>>>>>>> on the=20 >>>>>>>>>>>>>> <BR>>> server.<BR>>><BR>>> I must be drawing = >>>>>>>>>>>>>> a blank=20 >>>>>>>>>>>>>> - what am I missing???<BR>>><BR>>>=20 >>>>>>>>>>>>>> TIA,<BR>>><BR>>> -- <BR>>> Mike = >>>>>>>>>>>>>> Webb<BR>>>=20 >>>>>>>>>>>>>> Platte River Whooping Crane Maintenance Trust, = >>>>>>>>>>>>>> Inc.<BR>>> a=20 >>>>>>>>>>>>>> conservation non-profit (501 (c)(3)) organization<BR>>> = >>>>>>>>>>>>>> Wood=20 >>>>>>>>>>>>>> River, NE<BR>><BR>>=20 >>>>>>>>>>>>>> = >>>>>>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BO= >>>>>>>>>>>>>> DY></HTML> >>>>>>>>>>>>>> >>>>>>>>>>>>>> ------=_NextPart_000_0031_01C97D39.2D501280-- >>>>>>>>>>>>>>> On Friday, January 23, 2009 10:10 AM Mike in Nebraska wrote: >>>>>>>>>>>>>>> This is a multi-part message in MIME format. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> ------=_NextPart_000_004F_01C97D3A.6C9E5220 >>>>>>>>>>>>>>> Content-Type: text/plain; >>>>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> How odd .... I created the test user, same parameters as the user in = >>>>>>>>>>>>>>> question -- and I was able to login to RWW and OWA just fine. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> If it helps, her computer runs Vista Business. I ran the Windows = >>>>>>>>>>>>>>> Transfer wizard to save her files and settings to the server, then = >>>>>>>>>>>>>>> brought 'em back. Also reconnected her account to her mailbox in ESM. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message = >>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>> Cris >>>>>>>>>>>>>>> I fixed his 404 Error >>>>>>>>>>>>>>> ConnectComputer was missing for some reason. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Since I connected to his server with RWW that part is working >>>>>>>>>>>>>>> I'm thinking either something with that persons account or PC >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I'll call him back. >>>>>>>>>>>>>>> (I didn't know this was the same person Sorry Mike) >>>>>>>>>>>>>>> and see if it works for that user >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Russ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>>>> wrote in message news:%... >>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>> I see you've started another thread regarding 404 errors with = >>>>>>>>>>>>>>> connect computer so it looks like you're either having significant DNS = >>>>>>>>>>>>>>> errors or IIS issues >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Did this occur after applying any updates to the server? Hardware = >>>>>>>>>>>>>>> changes? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Did you apply the reserved ports fix = >>>>>>>>>>>>>>> http://blogs.technet.com/sbs/archive...s-may-fail-to= >>>>>>>>>>>>>>> -start-or-may-not-work-properly-after-installing-ms08-037-951746-and-9517= >>>>>>>>>>>>>>> 48.aspx >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message = >>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>> Vista Business. >>>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> = >>>>>>>>>>>>>>> wrote in message news:... >>>>>>>>>>>>>>> What OS is it running? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> --=20 >>>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...d/dp/06723295= >>>>>>>>>>>>>>> 73/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid=3D121726 9967&sr=3D8-1 >>>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>>>> message news:Op$... >>>>>>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in = >>>>>>>>>>>>>>> the domain. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in = >>>>>>>>>>>>>>> message=20 >>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>> > Assuming others can Login to OWA and RWW just fine >>>>>>>>>>>>>>> > Did you add her account using the SBS wizard? >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > Is she a member of Remote Web Workplace Group? >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > And has she tried Domain\User for Account name? >>>>>>>>>>>>>>> > (You shouldn't need to do this but just to be sure.) >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > If she has a laptop why not set up RPC over HTTPS? >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > Russ >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > --=20 >>>>>>>>>>>>>>> > Russell Grover - SBITS.Biz >>>>>>>>>>>>>>> > Microsoft Gold Certified Partner >>>>>>>>>>>>>>> > Microsoft Certified Small Business Specialist >>>>>>>>>>>>>>> > World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> > "Mike in Nebraska" <> wrote in = >>>>>>>>>>>>>>> message=20 >>>>>>>>>>>>>>> > news:... >>>>>>>>>>>>>>> >> Running SBS 2003 Premium with Exchange 2003; all current = >>>>>>>>>>>>>>> with patches and=20 >>>>>>>>>>>>>>> >> SPs. >>>>>>>>>>>>>>> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >>>>>>>>>>>>>>> >> New staff member aboard; heading out on a business trip so = >>>>>>>>>>>>>>> I'm walking=20 >>>>>>>>>>>>>>> >> her through the process of accessing her email and desktop = >>>>>>>>>>>>>>> remotely.=20 >>>>>>>>>>>>>>> >> However, she can't get into either. Keeps getting the note = >>>>>>>>>>>>>>> that either=20 >>>>>>>>>>>>>>> >> her login or password are bad. >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> She can login locally with no problems. I verified that my = >>>>>>>>>>>>>>> login and=20 >>>>>>>>>>>>>>> >> password will work from her desktop and laptop, both inside = >>>>>>>>>>>>>>> and outside=20 >>>>>>>>>>>>>>> >> the LAN, and then tried her login and password - same = >>>>>>>>>>>>>>> result. >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> Checked her group membership and Exchange tabs for anything = >>>>>>>>>>>>>>> different=20 >>>>>>>>>>>>>>> >> than anyone else - nothing. Also nothing in the Security = >>>>>>>>>>>>>>> log on the=20 >>>>>>>>>>>>>>> >> server. >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> I must be drawing a blank - what am I missing??? >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> TIA, >>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>> >> --=20 >>>>>>>>>>>>>>> >> Mike Webb >>>>>>>>>>>>>>> >> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>>>>>> >> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>>>>>> >> Wood River, NE >>>>>>>>>>>>>>> > >>>>>>>>>>>>>>> >=20 >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> ------=_NextPart_000_004F_01C97D3A.6C9E5220 >>>>>>>>>>>>>>> Content-Type: text/html; >>>>>>>>>>>>>>> charset="iso-8859-1" >>>>>>>>>>>>>>> Content-Transfer-Encoding: quoted-printable >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> >>>>>>>>>>>>>>> <HTML><HEAD> >>>>>>>>>>>>>>> <META http-equiv=3DContent-Type = >>>>>>>>>>>>>>> content=3Dtext/html;charset=3Diso-8859-1> >>>>>>>>>>>>>>> <META content=3D"MSHTML 6.00.6001.18183" name=3DGENERATOR> >>>>>>>>>>>>>>> <STYLE></STYLE> >>>>>>>>>>>>>>> </HEAD> >>>>>>>>>>>>>>> <BODY id=3DMailContainerBody=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; PADDING-TOP: 15px"=20 >>>>>>>>>>>>>>> bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true"=20 >>>>>>>>>>>>>>> name=3D"Compose message area"> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>How odd .... I created the test user, = >>>>>>>>>>>>>>> same=20 >>>>>>>>>>>>>>> parameters as the user in question -- and I was able to login to RWW and = >>>>>>>>>>>>>>> OWA=20 >>>>>>>>>>>>>>> just fine.</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>If it helps, her computer runs Vista = >>>>>>>>>>>>>>> Business. I=20 >>>>>>>>>>>>>>> ran the Windows Transfer wizard to save her files and settings to the = >>>>>>>>>>>>>>> server,=20 >>>>>>>>>>>>>>> then brought 'em back. Also reconnected her account to her mailbox = >>>>>>>>>>>>>>> in=20 >>>>>>>>>>>>>>> ESM.</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>>> <DIV>"Russ (<A href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" = >>>>>>>>>>>>>>> <<A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news:% bl">news:%231ufErNfJHA.= >>>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Cris<BR>I fixed his 404 = >>>>>>>>>>>>>>> Error</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>ConnectComputer was missing for some=20 >>>>>>>>>>>>>>> reason.</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Since I connected to his server with = >>>>>>>>>>>>>>> RWW that=20 >>>>>>>>>>>>>>> part is working</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'm thinking either something with = >>>>>>>>>>>>>>> that persons=20 >>>>>>>>>>>>>>> account or PC</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I'll call him back.<BR>(I didn't know = >>>>>>>>>>>>>>> this was=20 >>>>>>>>>>>>>>> the same person Sorry Mike)</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>and see if it works for that = >>>>>>>>>>>>>>> user</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2><BR>Russ</FONT></DIV> >>>>>>>>>>>>>>> <DIV><BR>-- <BR>Russell Grover - SBITS.Biz<BR>Microsoft Gold Certified = >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Partner<BR>Microsoft Certified Small Business Specialist<BR>World Wide = >>>>>>>>>>>>>>> 24hr=20 >>>>>>>>>>>>>>> SBS Remote Support - <A=20 >>>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A></DIV> >>>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news:% bl">news:%23VP2GNNfJHA.= >>>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Mike</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>I see you've started another thread = >>>>>>>>>>>>>>> regarding=20 >>>>>>>>>>>>>>> 404 errors with connect computer so it looks like you're either = >>>>>>>>>>>>>>> having=20 >>>>>>>>>>>>>>> significant DNS errors or IIS issues</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did this occur after applying any = >>>>>>>>>>>>>>> updates to=20 >>>>>>>>>>>>>>> the server? Hardware changes?</FONT></DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Did you apply the reserved ports = >>>>>>>>>>>>>>> fix <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may= >>>>>>>>>>>>>>> -fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-= >>>>>>>>>>>>>>> and-951748.aspx">http://blogs.technet.com/sbs/archive...7/17/some-ser= >>>>>>>>>>>>>>> vices-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-03= >>>>>>>>>>>>>>> 7-951746-and-951748.aspx</A></FONT></DIV> >>>>>>>>>>>>>>> <DIV> </DIV> >>>>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows Small = >>>>>>>>>>>>>>> Business=20 >>>>>>>>>>>>>>> Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not work = >>>>>>>>>>>>>>> for=20 >>>>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>>>> title=3D"private.php?do=newpm&u= CTRL + Click to = >>>>>>>>>>>>>>> follow link"=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>>> title=3D"news:%. gbl CTRL + = >>>>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news:% bl">news:%23ukl1WMfJHA.= >>>>>>>>>>>>>>> </A>...</DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>Vista Business.</FONT></DIV> >>>>>>>>>>>>>>> <BLOCKQUOTE dir=3Dltr=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = >>>>>>>>>>>>>>> BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>>> <DIV>"Cris Hanna [SBS - MVP]" <<A=20 >>>>>>>>>>>>>>> title=3D"mailto:crisnospamhanna@cpunospamservices. net CTRL + = >>>>>>>>>>>>>>> Click to follow link"=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u= et">crisnospamhanna@cpu= >>>>>>>>>>>>>>> nospamservices.net</A>>=20 >>>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news: ">news:eQPAERMfJHA.1252= >>>>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV> >>>>>>>>>>>>>>> <DIV><FONT face=3DArial size=3D2>What OS is it = >>>>>>>>>>>>>>> running?</FONT></DIV> >>>>>>>>>>>>>>> <DIV><BR>-- <BR>Cris Hanna [SBS - MVP]<BR>Co-Author, Windows = >>>>>>>>>>>>>>> Small=20 >>>>>>>>>>>>>>> Business Server 2008 Unleashed<BR><A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> title=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp= >>>>>>>>>>>>>>> /0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121726996= >>>>>>>>>>>>>>> 7&sr=3D8-1 CTRL + Click to follow link"=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/= >>>>>>>>>>>>>>> 0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D1217269967= >>>>>>>>>>>>>>> &sr=3D8-1">http://www.amazon.com/Windows-Small-...Server-Unleas= >>>>>>>>>>>>>>> hed/dp/0672329573/ref=3Dpd_bbs_sr_1?ie=3DUTF8&s=3Dbooks&qid= 3D121= >>>>>>>>>>>>>>> 7269967&sr=3D8-1</A><BR>Owner,=20 >>>>>>>>>>>>>>> CPU Services, Belleville, IL<BR>A Microsoft Registered=20 >>>>>>>>>>>>>>> Partner<BR>------------------------------------<BR>MVPs do not = >>>>>>>>>>>>>>> work for=20 >>>>>>>>>>>>>>> Microsoft<BR>Please do not submit questions directly to = >>>>>>>>>>>>>>> me.<BR></DIV> >>>>>>>>>>>>>>> <BLOCKQUOTE=20 >>>>>>>>>>>>>>> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: = >>>>>>>>>>>>>>> 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> >>>>>>>>>>>>>>> <DIV>"Mike in Nebraska" <<A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>>> wrote in message <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news:Op$ ">news:Op$Q7gLfJHA.1744= >>>>>>>>>>>>>>> @TK2MSFTNGP03.phx.gbl</A>...</DIV>Yes=20 >>>>>>>>>>>>>>> to all, but her laptop is her personal one, so it's not in the = >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> domain.<BR><BR>"Russ (<A=20 >>>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">www.SBITS.Biz</A>)" <<A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">suppo = >>>>>>>>>>>>>>> </A>>=20 >>>>>>>>>>>>>>> wrote in message <BR><A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news:% bl">news:%23vMfrWLfJHA.= >>>>>>>>>>>>>>> </A>...<BR>>=20 >>>>>>>>>>>>>>> Assuming others can Login to OWA and RWW just fine<BR>> Did = >>>>>>>>>>>>>>> you add=20 >>>>>>>>>>>>>>> her account using the SBS wizard?<BR>><BR>> Is she a = >>>>>>>>>>>>>>> member of=20 >>>>>>>>>>>>>>> Remote Web Workplace Group?<BR>><BR>> And has she tried=20 >>>>>>>>>>>>>>> Domain\User for Account name?<BR>> (You shouldn't need to = >>>>>>>>>>>>>>> do this=20 >>>>>>>>>>>>>>> but just to be sure.)<BR>><BR>> If she has a laptop why = >>>>>>>>>>>>>>> not set=20 >>>>>>>>>>>>>>> up RPC over HTTPS?<BR>><BR>> = >>>>>>>>>>>>>>> Russ<BR>><BR>><BR>> --=20 >>>>>>>>>>>>>>> <BR>> Russell Grover - SBITS.Biz<BR>> Microsoft Gold = >>>>>>>>>>>>>>> Certified=20 >>>>>>>>>>>>>>> Partner<BR>> Microsoft Certified Small Business = >>>>>>>>>>>>>>> Specialist<BR>>=20 >>>>>>>>>>>>>>> World Wide 24hr SBS Remote Support - <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"http://www.SBITS.Biz">http://www.SBITS.Biz</A><BR>><BR>><BR= >>>>>>>>>>>>>>> "Mike in Nebraska" <<A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"private.php?do=newpm&u=">Mike_W </= >>>>>>>>>>>>>>> A>>=20 >>>>>>>>>>>>>>> wrote in message <BR>> <A=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> href=3D"news: ">news:OBB9TYKfJHA.4868= >>>>>>>>>>>>>>> @TK2MSFTNGP05.phx.gbl</A>...<BR>>>=20 >>>>>>>>>>>>>>> Running SBS 2003 Premium with Exchange 2003; all current with = >>>>>>>>>>>>>>> patches=20 >>>>>>>>>>>>>>> and <BR>>> SPs.<BR>>> = >>>>>>>>>>>>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>>> ; New staff=20 >>>>>>>>>>>>>>> member aboard; heading out on a business trip so I'm walking=20 >>>>>>>>>>>>>>> <BR>>> her through the process of accessing her email = >>>>>>>>>>>>>>> and=20 >>>>>>>>>>>>>>> desktop remotely. <BR>>> However, she can't get into=20 >>>>>>>>>>>>>>> either. Keeps getting the note that either <BR>>> = >>>>>>>>>>>>>>> her=20 >>>>>>>>>>>>>>> login or password are bad.<BR>>><BR>>> She can = >>>>>>>>>>>>>>> login=20 >>>>>>>>>>>>>>> locally with no problems. I verified that my login and=20 >>>>>>>>>>>>>>> <BR>>> password will work from her desktop and laptop, = >>>>>>>>>>>>>>> both=20 >>>>>>>>>>>>>>> inside and outside <BR>>> the LAN, and then tried her = >>>>>>>>>>>>>>> login and=20 >>>>>>>>>>>>>>> password - same result.<BR>>><BR>>> Checked her = >>>>>>>>>>>>>>> group=20 >>>>>>>>>>>>>>> membership and Exchange tabs for anything different = >>>>>>>>>>>>>>> <BR>>> than=20 >>>>>>>>>>>>>>> anyone else - nothing. Also nothing in the Security log = >>>>>>>>>>>>>>> on the=20 >>>>>>>>>>>>>>> <BR>>> server.<BR>>><BR>>> I must be drawing = >>>>>>>>>>>>>>> a blank=20 >>>>>>>>>>>>>>> - what am I missing???<BR>>><BR>>>=20 >>>>>>>>>>>>>>> TIA,<BR>>><BR>>> -- <BR>>> Mike = >>>>>>>>>>>>>>> Webb<BR>>>=20 >>>>>>>>>>>>>>> Platte River Whooping Crane Maintenance Trust, = >>>>>>>>>>>>>>> Inc.<BR>>> a=20 >>>>>>>>>>>>>>> conservation non-profit (501 (c)(3)) organization<BR>>> = >>>>>>>>>>>>>>> Wood=20 >>>>>>>>>>>>>>> River, NE<BR>><BR>>=20 >>>>>>>>>>>>>>> = >>>>>>>>>>>>>>> <BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BO= >>>>>>>>>>>>>>> DY></HTML> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> ------=_NextPart_000_004F_01C97D3A.6C9E5220-- >>>>>>>>>>>>>>>> On Friday, January 23, 2009 10:19 AM SteveB wrote: >>>>>>>>>>>>>>>> Why are you using http and thereby needing port 80 open? Better to use https >>>>>>>>>>>>>>>> so you can keep port 80 closed. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message >>>>>>>>>>>>>>>> news:... >>>>>>>>>>>>>>>> I did a backup of the user's files,settings, folders, and mailbox, then >>>>>>>>>>>>>>>> deleted the user. I then used the Add User wizard in Server Management to >>>>>>>>>>>>>>>> create a new account for her. Unfortunately, she STILL cannot login to OWA >>>>>>>>>>>>>>>> (http://<servername>/exchange) or RWW (http://<servername>/remote). On the >>>>>>>>>>>>>>>> former the message is that her 'login or password is incorrect; try again', >>>>>>>>>>>>>>>> and on the latter, 'that her login or password are incorrect; if it >>>>>>>>>>>>>>>> persists, the user may not have permissions'. >>>>>>>>>>>>>>>> Nothing in the server logs, nor the local computer. I tried her account >>>>>>>>>>>>>>>> from within the network on 2 different computers - same result. She tried >>>>>>>>>>>>>>>> on her personal laptop which is outside the network, same results. >>>>>>>>>>>>>>>> In ADUC, her account is a member of: Domain Users (primary group), Domain >>>>>>>>>>>>>>>> Power Users, Internet Users, Mobile Users, <distribution group>, Remote >>>>>>>>>>>>>>>> Desktop Users, and Remote Web Workplace. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> As a test, I'll create a dummy user that matches hers and see if I get the >>>>>>>>>>>>>>>> same results. In the meantime ..... any ideas? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message >>>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>>> Cris >>>>>>>>>>>>>>>> I fixed his 404 Error >>>>>>>>>>>>>>>> ConnectComputer was missing for some reason. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Since I connected to his server with RWW that part is working >>>>>>>>>>>>>>>> I'm thinking either something with that persons account or PC >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I'll call him back. >>>>>>>>>>>>>>>> (I didn't know this was the same person Sorry Mike) >>>>>>>>>>>>>>>> and see if it works for that user >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Russ >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Russell Grover - SBITS.Biz >>>>>>>>>>>>>>>> Microsoft Gold Certified Partner >>>>>>>>>>>>>>>> Microsoft Certified Small Business Specialist >>>>>>>>>>>>>>>> World Wide 24hr SBS Remote Support - http://www.SBITS.Biz >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote in >>>>>>>>>>>>>>>> message news:%... >>>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>>> I see you've started another thread regarding 404 errors with connect >>>>>>>>>>>>>>>> computer so it looks like you're either having significant DNS errors or IIS >>>>>>>>>>>>>>>> issues >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Did this occur after applying any updates to the server? Hardware changes? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Did you apply the reserved ports fix >>>>>>>>>>>>>>>> http://blogs.technet.com/sbs/archive...nd-951748.aspx >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...7269967&sr=8-1 >>>>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message >>>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>>> Vista Business. >>>>>>>>>>>>>>>> "Cris Hanna [SBS - MVP]" <> wrote in >>>>>>>>>>>>>>>> message news:... >>>>>>>>>>>>>>>> What OS is it running? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Cris Hanna [SBS - MVP] >>>>>>>>>>>>>>>> Co-Author, Windows Small Business Server 2008 Unleashed >>>>>>>>>>>>>>>> http://www.amazon.com/Windows-Small-...7269967&sr=8-1 >>>>>>>>>>>>>>>> Owner, CPU Services, Belleville, IL >>>>>>>>>>>>>>>> A Microsoft Registered Partner >>>>>>>>>>>>>>>> ------------------------------------ >>>>>>>>>>>>>>>> MVPs do not work for Microsoft >>>>>>>>>>>>>>>> Please do not submit questions directly to me. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message >>>>>>>>>>>>>>>> news:Op$... >>>>>>>>>>>>>>>> Yes to all, but her laptop is her personal one, so it's not in the domain. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Russ (www.SBITS.Biz)" <> wrote in message >>>>>>>>>>>>>>>> news:%... >>>>>>>>>>>>>>>>> On Friday, January 23, 2009 10:27 AM Mike in Nebraska wrote: >>>>>>>>>>>>>>>>> No real reason. When I setup SBS in Feb 2003, I knew very little, so I >>>>>>>>>>>>>>>>> accepted a lot of defaults and advice from my vendor. The users have to use >>>>>>>>>>>>>>>>> port 443 from the outside. But, your point is valid. I'll put that on my >>>>>>>>>>>>>>>>> to-do list. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> "SteveB" <> wrote in message >>>>>>>>>>>>>>>>> news:... >>>>>>>>>>>>>>>>>> On Friday, January 30, 2009 8:03 AM Mike in Nebraska wrote: >>>>>>>>>>>>>>>>>> I continue to be stumped with this problem. I backed up the users data and >>>>>>>>>>>>>>>>>> mailbox, deleted the user, rebooted the server, created her account using >>>>>>>>>>>>>>>>>> the Add User wizard - same login name and email address, restored her files >>>>>>>>>>>>>>>>>> and settings, rejoined to her mailbox. She is as she was before - to >>>>>>>>>>>>>>>>>> include NOT being able to login to OWA or RWW (http://<servername>/exchange >>>>>>>>>>>>>>>>>> or /remote). Tried on my PC, too. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> What am I missing???? >>>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>>> Mike Webb >>>>>>>>>>>>>>>>>> Platte River Whooping Crane Maintenance Trust, Inc. >>>>>>>>>>>>>>>>>> a conservation non-profit (501 (c)(3)) organization >>>>>>>>>>>>>>>>>> Wood River, NE >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message >>>>>>>>>>>>>>>>>> news:... >>>>>>>>>>>>>>>>>>> On Friday, January 30, 2009 3:39 PM Dana Epp [Security MVP] wrote: >>>>>>>>>>>>>>>>>>> Have you looked at the Security eventlog to see what the error is when she >>>>>>>>>>>>>>>>>>> attempts to log in? There should be a couple of events during this login >>>>>>>>>>>>>>>>>>> process. If she can log into her desktop, but not into RWW or OWA, she may >>>>>>>>>>>>>>>>>>> simply not have the appropriate permissions to do so. >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>>>>>>> Dana Epp >>>>>>>>>>>>>>>>>>> Microsoft Security MVP >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> "Mike in Nebraska" <> wrote in message >>>>>>>>>>>>>>>>>>> news:B51B9833-EE9E-40FE-A017-... >>>>>>>>>>>>>>>>>>>> On Friday, January 30, 2009 4:10 PM Mike in Nebraska wrote: >>>>>>>>>>>>>>>>>>>> That's the odd thing. I filtered the Security log on the server using her >>>>>>>>>>>>>>>>>>>> name in the User box and unchecked Success. No hits. >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Ah ..... It just hit me to try something else; I did a different filter just >>>>>>>>>>>>>>>>>>>> now clearing her name and unchecking Success. Now I see Event 533's for her >>>>>>>>>>>>>>>>>>>> account when I tried it this morning. Here's a sample: >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Event Type: Failure Audit >>>>>>>>>>>>>>>>>>>> Event Source: Security >>>>>>>>>>>>>>>>>>>> Event Category: Logon/Logoff >>>>>>>>>>>>>>>>>>>> Event ID: 533 >>>>>>>>>>>>>>>>>>>> Date: 1/30/2009 >>>>>>>>>>>>>>>>>>>> Time: 6:30:57 AM >>>>>>>>>>>>>>>>>>>> User: NT AUTHORITY\SYSTEM >>>>>>>>>>>>>>>>>>>> Computer: <computername> >>>>>>>>>>>>>>>>>>>> Description: >>>>>>>>>>>>>>>>>>>> Logon Failure: >>>>>>>>>>>>>>>>>>>> Reason: User not allowed to logon at this computer >>>>>>>>>>>>>>>>>>>> User Name: jessica >>>>>>>>>>>>>>>>>>>> Domain: <computername> >>>>>>>>>>>>>>>>>>>> Logon Type: 3 >>>>>>>>>>>>>>>>>>>> Logon Process: Advapi >>>>>>>>>>>>>>>>>>>> Authentication Package: Negotiate >>>>>>>>>>>>>>>>>>>> Workstation Name: <computername> >>>>>>>>>>>>>>>>>>>> Caller User Name: IUSR_<computername> >>>>>>>>>>>>>>>>>>>> Caller Domain: <domainname> >>>>>>>>>>>>>>>>>>>> Caller Logon ID: (0x0,0x3B5E3) >>>>>>>>>>>>>>>>>>>> Caller Process ID: 6008 <this is w3wp.exe, called by user NETWORK >>>>>>>>>>>>>>>>>>>> SERVICE> >>>>>>>>>>>>>>>>>>>> Transited Services: - >>>>>>>>>>>>>>>>>>>> Source Network Address: - >>>>>>>>>>>>>>>>>>>> Source Port: - >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> I know we're getting somewhere, but I need a "nudge" in the right direction. >>>>>>>>>>>>>>>>>>>> <thinking out loud> The IUSR account is for anonymous internet access, a >>>>>>>>>>>>>>>>>>>> guest account. Her account is a member of Domain Power Users, Domain Users, >>>>>>>>>>>>>>>>>>>> Internet Users, Mobile Users, Remote Desktop Users, and Remote Web Workplace >>>>>>>>>>>>>>>>>>>> Users groups. The Guest account on the server is disabled. </thinking out >>>>>>>>>>>>>>>>>>>> loud> >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> I'm at a loss right now on where to turn. Can you give me an idea? >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> Mike >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> "Dana Epp [Security MVP]" <> wrote in message >>>>>>>>>>>>>>>>>>>> news:06DD20E7-CEBC-4E2B-AADD-... >>>>>>>>>>>>>>>>>>>>> On Thursday, October 07, 2010 9:54 AM Arvis Holland wrote: >>>>>>>>>>>>>>>>>>>>> So, you got to the 533 error...what was the solution? >>>>>>>>>>>>>>>>>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice >>>>>>>>>>>>>>>>>>>>> Why GUIDs are not a good idea for SQL Server Primary Keys >>>>>>>>>>>>>>>>>>>>> http://www.eggheadcafe.com/tutorials...mary-keys.aspx |
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