SBS 2008 unresponsive

Hi Guys

I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM,
2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
SRCSATAWB RAID Controller.

My problem is that SBS is unresponsive after I log in. I can click on the
icons, but the menus just freeze, all of them. Iv reinstalled 3 times since
Friday, still, the same thing. It installs properly, loads updates,
configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
latest from Intel) and all the while the machine is workin well. I configure
my DHCP etc. When I finish all of that, with a couple of restarts in between,
and try yo use the server again, it just becomes unresponvise. I cant get the
Netowrk Properties, I cant load the Services page, Task Manager loads but
also frezees... But there is activity on the server. If I restart in Safe
Mode, everthing works normally, no problem.

What could be causing this?

I really need urgent help here.

Thanks guys
--
Poodle
MCSE, N+, A+, Security+, CCNA

Hi:

Any messages? Anything in the event logs that might help? You can see them
in safe mode.

If you run msconfig and uncheck everything that is not MS and restart - called
a "clean boot", any help? If so, you can start them back using the 50-50
rule until you find it.

How big is the system partition, and what is the amount of free space?

Avoid any network or video driver updates that come via automatic updates.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> Hi Guys
>
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB
> RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also
> the Intel SRCSATAWB RAID Controller.
>
> My problem is that SBS is unresponsive after I log in. I can click on
> the icons, but the menus just freeze, all of them. Iv reinstalled 3
> times since Friday, still, the same thing. It installs properly, loads
> updates, configures Exchange, the works! I load NOD32, Chipset, VGA
> drivers (all latest from Intel) and all the while the machine is
> workin well. I configure my DHCP etc. When I finish all of that, with
> a couple of restarts in between, and try yo use the server again, it
> just becomes unresponvise. I cant get the Netowrk Properties, I cant
> load the Services page, Task Manager loads but also frezees... But
> there is activity on the server. If I restart in Safe Mode, everthing
> works normally, no problem.
>
> What could be causing this?
>
> I really need urgent help here.
>
> Thanks guys
>

Also.... you will be a bit sluggish with only 4 GB RAM, but this would not
cause the lack of response you are seeing.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> Hi Guys
>
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB
> RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also
> the Intel SRCSATAWB RAID Controller.
>
> My problem is that SBS is unresponsive after I log in. I can click on
> the icons, but the menus just freeze, all of them. Iv reinstalled 3
> times since Friday, still, the same thing. It installs properly, loads
> updates, configures Exchange, the works! I load NOD32, Chipset, VGA
> drivers (all latest from Intel) and all the while the machine is
> workin well. I configure my DHCP etc. When I finish all of that, with
> a couple of restarts in between, and try yo use the server again, it
> just becomes unresponvise. I cant get the Netowrk Properties, I cant
> load the Services page, Task Manager loads but also frezees... But
> there is activity on the server. If I restart in Safe Mode, everthing
> works normally, no problem.
>
> What could be causing this?
>
> I really need urgent help here.
>
> Thanks guys
>

Uninstall Nod32 (and all Eset software) from the server to see if that fixes
the problem.

--
Merv Porter [SBS-MVP]
============================

"Poodle" <> wrote in message
news:700E0E8D-017E-4324-BB2A-...
> Hi Guys
>
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB
> RAM,
> 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
> SRCSATAWB RAID Controller.
>
> My problem is that SBS is unresponsive after I log in. I can click on the
> icons, but the menus just freeze, all of them. Iv reinstalled 3 times
> since
> Friday, still, the same thing. It installs properly, loads updates,
> configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
> latest from Intel) and all the while the machine is workin well. I
> configure
> my DHCP etc. When I finish all of that, with a couple of restarts in
> between,
> and try yo use the server again, it just becomes unresponvise. I cant get
> the
> Netowrk Properties, I cant load the Services page, Task Manager loads but
> also frezees... But there is activity on the server. If I restart in Safe
> Mode, everthing works normally, no problem.
>
> What could be causing this?
>
> I really need urgent help here.
>
> Thanks guys
> --
> Poodle
> MCSE, N+, A+, Security+, CCNA

Merv Porter wrote:
> Uninstall Nod32 (and all Eset software) from the server to see if that
> fixes the problem.
>
And you aren't unchecking ipv6 are you?

I had the very same symptoms that appeared after one week of SBS 2008
standard (no sp2 at that time) that was in production, when after one week
was rebooted and on reboot the exact same symptoms appeared. Luckily the
server was rebooted late evening and an all night trying to make this work by
7am that avoided any down time for the client otherwise atleast one day of
downtime on a new install within one week.

Here is what you can do, reboot in safe mode, go into msconfig, startup tab,
and click on disbale all non-microsoft services, then reboot in normal mode.
If the server behaves normal then it's one of those services that were
disabled, start them one by one and reboot to find out which one is the
culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was
causing it. This is still an unresolved issue at my end where I had to run
the server with all trend micro services disabled for a while, at this time
the trend micro messaging services is not installed, two exchange services
are delayed start to be able to run this server. I got help from Trend Micro
tier 2 support and also Microsoft support.

I suspect it could the antivirus software, uninstall the antivirus in safe
mode and reboot to see if that takes care of it.

Jasminder
www.jio.ca


"Poodle" wrote:

> Hi Guys
>
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM,
> 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
> SRCSATAWB RAID Controller.
>
> My problem is that SBS is unresponsive after I log in. I can click on the
> icons, but the menus just freeze, all of them. Iv reinstalled 3 times since
> Friday, still, the same thing. It installs properly, loads updates,
> configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
> latest from Intel) and all the while the machine is workin well. I configure
> my DHCP etc. When I finish all of that, with a couple of restarts in between,
> and try yo use the server again, it just becomes unresponvise. I cant get the
> Netowrk Properties, I cant load the Services page, Task Manager loads but
> also frezees... But there is activity on the server. If I restart in Safe
> Mode, everthing works normally, no problem.
>
> What could be causing this?
>
> I really need urgent help here.
>
> Thanks guys
> --
> Poodle
> MCSE, N+, A+, Security+, CCNA

I should have mentoned - as soon as you log in to the server start two or
three DOS windows from "start-run", I relied on the dos windows to be able to
shutdown the server gracefully. If I started the "services.msc" from the dos
windows it froze the dos window and also did not open the services windows,
so if your dos window freezes you still have a couple more to rely on to
shutdown the server gracefully with the shutdown command.

"Jasminder Rai" wrote:

> I had the very same symptoms that appeared after one week of SBS 2008
> standard (no sp2 at that time) that was in production, when after one week
> was rebooted and on reboot the exact same symptoms appeared. Luckily the
> server was rebooted late evening and an all night trying to make this work by
> 7am that avoided any down time for the client otherwise atleast one day of
> downtime on a new install within one week.
>
> Here is what you can do, reboot in safe mode, go into msconfig, startup tab,
> and click on disbale all non-microsoft services, then reboot in normal mode.
> If the server behaves normal then it's one of those services that were
> disabled, start them one by one and reboot to find out which one is the
> culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was
> causing it. This is still an unresolved issue at my end where I had to run
> the server with all trend micro services disabled for a while, at this time
> the trend micro messaging services is not installed, two exchange services
> are delayed start to be able to run this server. I got help from Trend Micro
> tier 2 support and also Microsoft support.
>
> I suspect it could the antivirus software, uninstall the antivirus in safe
> mode and reboot to see if that takes care of it.
>
> Jasminder
> www.jio.ca
>
>
> "Poodle" wrote:
>
> > Hi Guys
> >
> > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM,
> > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
> > SRCSATAWB RAID Controller.
> >
> > My problem is that SBS is unresponsive after I log in. I can click on the
> > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since
> > Friday, still, the same thing. It installs properly, loads updates,
> > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
> > latest from Intel) and all the while the machine is workin well. I configure
> > my DHCP etc. When I finish all of that, with a couple of restarts in between,
> > and try yo use the server again, it just becomes unresponvise. I cant get the
> > Netowrk Properties, I cant load the Services page, Task Manager loads but
> > also frezees... But there is activity on the server. If I restart in Safe
> > Mode, everthing works normally, no problem.
> >
> > What could be causing this?
> >
> > I really need urgent help here.
> >
> > Thanks guys
> > --
> > Poodle
> > MCSE, N+, A+, Security+, CCNA

Jasminder Rai wrote:
> I had the very same symptoms that appeared after one week of SBS 2008
> standard (no sp2 at that time) that was in production, when after one week
> was rebooted and on reboot the exact same symptoms appeared. Luckily the
> server was rebooted late evening and an all night trying to make this work by
> 7am that avoided any down time for the client otherwise atleast one day of
> downtime on a new install within one week.
>
> Here is what you can do, reboot in safe mode, go into msconfig, startup tab,
> and click on disbale all non-microsoft services, then reboot in normal mode.
> If the server behaves normal then it's one of those services that were
> disabled, start them one by one and reboot to find out which one is the
> culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was
> causing it. This is still an unresolved issue at my end where I had to run
> the server with all trend micro services disabled for a while, at this time
> the trend micro messaging services is not installed, two exchange services
> are delayed start to be able to run this server. I got help from Trend Micro
> tier 2 support and also Microsoft support.
>
> I suspect it could the antivirus software, uninstall the antivirus in safe
> mode and reboot to see if that takes care of it.
>
> Jasminder
> www.jio.ca
>
>
> "Poodle" wrote:
>
>> Hi Guys
>>
>> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM,
>> 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
>> SRCSATAWB RAID Controller.
>>
>> My problem is that SBS is unresponsive after I log in. I can click on the
>> icons, but the menus just freeze, all of them. Iv reinstalled 3 times since
>> Friday, still, the same thing. It installs properly, loads updates,
>> configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
>> latest from Intel) and all the while the machine is workin well. I configure
>> my DHCP etc. When I finish all of that, with a couple of restarts in between,
>> and try yo use the server again, it just becomes unresponvise. I cant get the
>> Netowrk Properties, I cant load the Services page, Task Manager loads but
>> also frezees... But there is activity on the server. If I restart in Safe
>> Mode, everthing works normally, no problem.
>>
>> What could be causing this?
>>
>> I really need urgent help here.
>>
>> Thanks guys
>> --
>> Poodle
>> MCSE, N+, A+, Security+, CCNA
Install 2k8 SP2.

There's a known issue with tdi.sys and trend interaction.

I've come across this exact issue with a client. They have SBS 2008 with
exchange 07 on the box. What's happening is the exchange services are stuck
in a starting/shutting down mode. The only way I've been able to resolve this
is by turning off all Trend Worry Free Advanced services in safe mode and
disabling the Exchange services. Restarting into windows and then turning on
the exchange services. My issue is I can't have Trend troubleshoot it because
to restart the server takes nearly 30min, that's another issue becuase the
server should be super quick.

So I uninstalled Trend, got it working, put Trend back on and it worked for
approximately 3 days and now email isn't working but everything else is.

Any help appreciated.



"Jasminder Rai" wrote:

> I should have mentoned - as soon as you log in to the server start two or
> three DOS windows from "start-run", I relied on the dos windows to be able to
> shutdown the server gracefully. If I started the "services.msc" from the dos
> windows it froze the dos window and also did not open the services windows,
> so if your dos window freezes you still have a couple more to rely on to
> shutdown the server gracefully with the shutdown command.
>
> "Jasminder Rai" wrote:
>
> > I had the very same symptoms that appeared after one week of SBS 2008
> > standard (no sp2 at that time) that was in production, when after one week
> > was rebooted and on reboot the exact same symptoms appeared. Luckily the
> > server was rebooted late evening and an all night trying to make this work by
> > 7am that avoided any down time for the client otherwise atleast one day of
> > downtime on a new install within one week.
> >
> > Here is what you can do, reboot in safe mode, go into msconfig, startup tab,
> > and click on disbale all non-microsoft services, then reboot in normal mode.
> > If the server behaves normal then it's one of those services that were
> > disabled, start them one by one and reboot to find out which one is the
> > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was
> > causing it. This is still an unresolved issue at my end where I had to run
> > the server with all trend micro services disabled for a while, at this time
> > the trend micro messaging services is not installed, two exchange services
> > are delayed start to be able to run this server. I got help from Trend Micro
> > tier 2 support and also Microsoft support.
> >
> > I suspect it could the antivirus software, uninstall the antivirus in safe
> > mode and reboot to see if that takes care of it.
> >
> > Jasminder
> > www.jio.ca
> >
> >
> > "Poodle" wrote:
> >
> > > Hi Guys
> > >
> > > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM,
> > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel
> > > SRCSATAWB RAID Controller.
> > >
> > > My problem is that SBS is unresponsive after I log in. I can click on the
> > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since
> > > Friday, still, the same thing. It installs properly, loads updates,
> > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all
> > > latest from Intel) and all the while the machine is workin well. I configure
> > > my DHCP etc. When I finish all of that, with a couple of restarts in between,
> > > and try yo use the server again, it just becomes unresponvise. I cant get the
> > > Netowrk Properties, I cant load the Services page, Task Manager loads but
> > > also frezees... But there is activity on the server. If I restart in Safe
> > > Mode, everthing works normally, no problem.
> > >
> > > What could be causing this?
> > >
> > > I really need urgent help here.
> > >
> > > Thanks guys
> > > --
> > > Poodle
> > > MCSE, N+, A+, Security+, CCNA

What version of Trend Micro WFBS are you using (Jasminder is on 6.0)? If you
are using WFBS 6.0, have you installed SP1 yet? You can get SP1 here:
http://www.trendmicro.com/download/p...p?productid=39

Have you tried setting global settings to DISable the Smart Scan feature and
just use Conventional Scan?

Gregg Hill





"gfknapp" <> wrote in message
news:5872C3BD-A2DC-45FA-B618-...
> I've come across this exact issue with a client. They have SBS 2008 with
> exchange 07 on the box. What's happening is the exchange services are
> stuck
> in a starting/shutting down mode. The only way I've been able to resolve
> this
> is by turning off all Trend Worry Free Advanced services in safe mode and
> disabling the Exchange services. Restarting into windows and then turning
> on
> the exchange services. My issue is I can't have Trend troubleshoot it
> because
> to restart the server takes nearly 30min, that's another issue becuase the
> server should be super quick.
>
> So I uninstalled Trend, got it working, put Trend back on and it worked
> for
> approximately 3 days and now email isn't working but everything else is.
>
> Any help appreciated.
>
>
>
> "Jasminder Rai" wrote:
>
>> I should have mentoned - as soon as you log in to the server start two or
>> three DOS windows from "start-run", I relied on the dos windows to be
>> able to
>> shutdown the server gracefully. If I started the "services.msc" from the
>> dos
>> windows it froze the dos window and also did not open the services
>> windows,
>> so if your dos window freezes you still have a couple more to rely on to
>> shutdown the server gracefully with the shutdown command.
>>
>> "Jasminder Rai" wrote:
>>
>> > I had the very same symptoms that appeared after one week of SBS 2008
>> > standard (no sp2 at that time) that was in production, when after one
>> > week
>> > was rebooted and on reboot the exact same symptoms appeared. Luckily
>> > the
>> > server was rebooted late evening and an all night trying to make this
>> > work by
>> > 7am that avoided any down time for the client otherwise atleast one day
>> > of
>> > downtime on a new install within one week.
>> >
>> > Here is what you can do, reboot in safe mode, go into msconfig, startup
>> > tab,
>> > and click on disbale all non-microsoft services, then reboot in normal
>> > mode.
>> > If the server behaves normal then it's one of those services that were
>> > disabled, start them one by one and reboot to find out which one is the
>> > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that
>> > was
>> > causing it. This is still an unresolved issue at my end where I had to
>> > run
>> > the server with all trend micro services disabled for a while, at this
>> > time
>> > the trend micro messaging services is not installed, two exchange
>> > services
>> > are delayed start to be able to run this server. I got help from Trend
>> > Micro
>> > tier 2 support and also Microsoft support.
>> >
>> > I suspect it could the antivirus software, uninstall the antivirus in
>> > safe
>> > mode and reboot to see if that takes care of it.
>> >
>> > Jasminder
>> > www.jio.ca
>> >
>> >
>> > "Poodle" wrote:
>> >
>> > > Hi Guys
>> > >
>> > > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with
>> > > 4GB RAM,
>> > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the
>> > > Intel
>> > > SRCSATAWB RAID Controller.
>> > >
>> > > My problem is that SBS is unresponsive after I log in. I can click on
>> > > the
>> > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times
>> > > since
>> > > Friday, still, the same thing. It installs properly, loads updates,
>> > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers
>> > > (all
>> > > latest from Intel) and all the while the machine is workin well. I
>> > > configure
>> > > my DHCP etc. When I finish all of that, with a couple of restarts in
>> > > between,
>> > > and try yo use the server again, it just becomes unresponvise. I cant
>> > > get the
>> > > Netowrk Properties, I cant load the Services page, Task Manager loads
>> > > but
>> > > also frezees... But there is activity on the server. If I restart in
>> > > Safe
>> > > Mode, everthing works normally, no problem.
>> > >
>> > > What could be causing this?
>> > >
>> > > I really need urgent help here.
>> > >
>> > > Thanks guys
>> > > --
>> > > Poodle
>> > > MCSE, N+, A+, Security+, CCNA